Grand Mercure Urumqi Hualing

Guests have consistently praised the very comfortable beds at the hotel.

Yes, the hotel offers free parking for added convenience.

Guests have enjoyed the good breakfast and the option to request great coffee made from real coffee beans.

While some guests have mentioned cleanliness issues, others have found the rooms to be clean and well equipped.

The staff has been consistently described as friendly and helpful by guests.

Some guests recommended booking a room with a view, as the views from the rooms were described as spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near several attractions, including Hongshan Park, Urumqi Museum, and Xinjiang Uygur Autonomous Region Museum, making it an ideal base for exploring the area.

The staff at the hotel were praised for being friendly and helpful, contributing positively to the overall guest experience.

While the majority of the staff may not be fluent in English, guests noted that they were able to communicate effectively with the staff despite the language barrier.

Although some guests reported issues with cleanliness, such as finding unclean sheets, it's advisable to communicate any concerns to the staff, as they were described as responsive to requests.

Guests mentioned that the breakfast offered a good selection, but some dishes had an aftertaste of margarine. However, the staff were willing to make great coffee from real coffee beans upon request.

Some guests found the bathroom amenities to be lacking, with automatic sensors switching off too soon and a shallow bath in the suite. It's recommended to check the bathroom facilities based on personal preferences.

The hotel provides an airport shuttle service for a surcharge, which can be convenient for guests arriving by air. Additionally, free parking is available for those traveling by car.

The hotel offers various entertainment options, including a beauty salon, karaoke, and a pool table, providing guests with recreational activities within the premises.

The hotel offers a range of services, such as wedding services, ticket assistance, and a business center, catering to different guest needs during their stay.