Daily cleaning, installation of cabin HEPA filters on flights to Ürümqi
Ürümqi Airport is 10 miles from the center of Ürümqi. View on Map.
Ürümqi is served by Ürümqi Airport, also commonly referred to as Urumqi. The airport code is URC.
China has restricted entry and transit to all travelers except Chinese nationals, Hong Kong, Macau, or Taiwan passport holders, and travelers with diplomatic, service, courtesy, or C visas, or visas issued after March 28, 2020.
China has suspended all direct flights from the UK.
Foreign nationals with residence permit with the purpose of work, personal matter and reunion can re-enter China. Holders of expired residence permits can apply for a new one.
Foreign nationals coming to the mainland of China for necessary economic, trade, scientific or technological activities, or out of emergency humanitarian needs may apply for visas at Chinese embassies or consulates.
Foreign nationals must complete a "Health Declaration Form" and present upon arrival.
Chinese nationals arriving from Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Rep., Chad, Colombia, Republic of the Congo, Democratic Republic of the Congo, Costa Rica, Cote d'Ivoire, Cuba, Cyprus, Djibouti, Dominican Republic, Ecuador, Equatorial Guinea, Eritrea, Estonia, Eswatini (Swaziland), Gabon, Gambia, Georgia, Ghana, Grenada, Guinea, Guinea-Bissau, Hungary, Iran, Israel, Japan, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Niger, Nigeria, North Macedonia, Oman, Palestine, Panama, Peru, Poland, Portugal, Qatar, Romania, Rwanda, Sao Tome and Principe, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Sudan, Sri Lanka, St. Vincent and the Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Timor-Leste, Togo, Tunisia, Uganda, Ukraine, Uruguay, Uzbekistan, Vietnam or Zambia must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Chinese nationals arriving from the following countries will need a COVID-19 nucleic acid test result issued within 3 days prior to departure to generate this code.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a medical certificate with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 3 days before departure
Travelers arriving from Taiwan must have a medical certificate with a negative COVID-19 nucleic acid test result issued at most 72 hours before departure.
Travelers arriving from Argentina, Austria, Belgium, Brazil, Canada, Chile, Czech Republic, Denmark, Egypt, Ethiopia, Finland, France, Germany, Greece, Iceland, India, Indonesia, Iraq, Ireland, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Malaysia, Mauritius, Mexico, Namibia, Nepal, Netherlands, New Zealand, Norway, Pakistan, Philippines, Russia, Saudi Arabia, South Africa, Spain, Syria, Switzerland, Thailand, Turkey, UAE, UK, US or Zimbabwe must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Travelers arriving from the following countries will need a COVID-19 nucleic acid test result issued within 48 hours and a negative IgM anti-body test result issued at most 48 hours prior departure prior to departure to generate this code. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 48 hours before departure and a negative IgM anti-body test result issued at most 48 hours before departure. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Travelers arriving at Beijing (PEK), Guangzhou (CAN), Shanghai Hongqiao (SHA), Shanghai Pudong (PVG), Shenzhen (SZX) or Xiamen (XMN) are subject to medical screening and quarantine for 14 days.
Airline crew with a layover at the above airports must undergo NAT inside the passenger terminal, then self-isolate at their hotel temporarily before acquiring the NAT results.
There are currently 407 active cases of COVID-19 diagnosed in CN and 4,846 deaths as of May 11 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ürümqi is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ürümqi with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ürümqi up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Comfortable and great online movies and TV."
Cons: "Staff was not very helpful!"
Pros: "It’s hard to complain about the comfort when the price of the flight was so good."
Cons: "Audio headphones provided for the inflight TV service were kinda bad and it’s a special plug so regular wired headphones we use in the US don’t work. Not a complaint just an observation"
Cons: "The food box had two bread items (a roll and a cake). I wish the food boxes were more diverse in nutrition."
Pros: "Flight attendants are excellent, polite, warm and professional."
Pros: "The dinner and lunch service was weird as missing components of the both services came when we were finished eating .. Breakfast was much better"
Pros: "Love the plane, crew, service. Free movies, games and other entertainment."
Cons: "I would like more vegetarian options for food. There wasn’t a lot to eat if you don’t eat seafood or meat."
Pros: "Being on time"
Cons: "Missed flight due to delay and had to deal with rude staff for the rebooking. Around 15 of us got no real information and we’re just hoping for the best"
Cons: "Excellent service. Business class. 777. Very well worth the price."
Pros: "See above........."
Cons: "See above................"
Cons: "When checking to see if my flight was still on time before leaving I discovered the flight was canceled. I was not notified or given I new flight. I had to buy a whole new ticket (that was much more expensive then the one I already had) on top of the one I already purchased and now have to attempt to get refunded"
Pros: "The price is reasonable cheap for exchange to go by airport terminal bus and walk up the stair to the air plane, good exercise and good to get on the air plane first."
Cons: "un convenience a bit to exchange with the lower price, it is worth for me, but the over lay is too long 4 to 6 hours."
Pros: "Very helpful and courteous air crew"
Cons: "Everything was good and for a short flight Like this the crew made it very comfortable"
Pros: "The China Eastern employees at the Shanghai airport were ultimately helpful in finding me a new flight, though they did not communicate very well."
Cons: "I arrived at the airport only to find that the airline had rescheduled my flight to the previous day! They did so without sending me a notice or warning, meaning that I was stranded at the airport until they were able to put me on a later flight. Very frustrating!"
Pros: "PLANE AND FOOD WERE GREAT CONSIDERING IT WAS FREE. CONSIDERING WE ARE IN CHINA I THINK THE ATTITUDE WAS MORE ON THE PLEASANT SIDE AND I WOULD GIVE 4 STARS FOR GOOD EFFORT. IT WAS A WONDERFUL FLIGHT AND GOT TO MANILA EARLY WITH NO ISSUES. WOULD USE THEM AGAIN."
Pros: "Very comfortable seats, several meals served."
Cons: "China eastern is the absolute worst airline I've ever flown. They constantly chnage your flight. Which causes people to miss connecting flights. There was a whole group of us that were hauled off to a hotel for the night which had the worst heat everrrr. It was freezing! We slept in several layers of clothes. It was their fault we missed our connections. Our flight coming home got delayed again. Crew is rude and rarely even smile. Their ability to help you or explain things is poor. The plane is beautiful and actually comfortable though and they do feed you. The food was not bad."
Pros: "Great price. More or less on time. Reasonably comfortable. Good entertainment. No real problems."
Cons: "Mediocre food. Inscrutable website."
Pros: "Crew was nice. Plane ride was smooth."
Cons: "People were allowed to be on their laptops and watch movies but we were not allowed to have our phones out to watch movies on our phone. That was not cool for those of us who did not bring laptops and downloaded all our movies and books to our phones. The plane was also freezing cold and the blankets were thin and small. No wifi that worked in Shanghai either for American service providers."
Pros: "Crew is exceptionally nice and friendly!"
Cons: "The snacks and food offered are terrible. Cabins are dry and uncomfortable (not pressurized enough)."
Pros: "Centrair is usually a pleasure, by airport standards. Cabin crew was okay and food wasn’t bad. The new generation of 737 was nice"
Cons: "While nothing was bad, nothing really blew me away. While a movie was shown, a few of our headphone jacks didn’t work."
Pros: "Flights were cheap and where I needed to go. Entertainment was good on this flight."
Cons: "One and a half our delay in departure due to a paperwork error by the ground crew according to the cabin crew. Crew were efficient but not as polite and courteous as they could be."
Pros: "I liked that they feed you twice as compared to other airlines, which I won't mention (Norwegian Airlines). I definitely will fly again with China Eastern."
Cons: "I was too cramped and my legs hurt for a day after the flight. Well thats what a 13 hour flight would do I guess."
Pros: "Boarding was good, crew was friendly."
Cons: "Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late."
Pros: "Good food and servir of the crew."
Cons: "Problems to check in, long lines to aboard."
Pros: "Seats were fairly comfortable. The crew was friendly and attentive. Overall it was a fairly positive experience considering the price. I was able to find 4 open seats in the back of the plane and spread out and sleep for most of the flight."
Cons: "Very strict no phone at all policy. the food was almost inedible."
Cons: "Crew was rude."
Pros: "First their pricing beats all by a significant amount. Crew is great and the airline club is a good size."
Pros: "Our flight was just fine. The food was about what you'd expect on an airplane, the crew was friendly and helpful. I was surprised that we couldn't even turn our phones on during the flight, although this makes sense to me. Unfortunately, I had loaded up all my books on my phone and not my tablet. Overall, about what you'd expect and not deserving of the negative reviews I've seen."
Pros: "Free internet access on the plane. Excellent"
Pros: "Food, service, on time, etc."
Pros: "Flight was crazy cheap. got a transit hotel free with long layover, really really cheap flight! Flight and food good enough, Didn't charge for glass of wine."
Cons: "Website works poorly,online checkin fails China Airlines has poor customer service but ingenuity and persistence can often overcome that. Language barrier can be real Delhi to Shanghai flight didn't have individual dvd entertainment"
Cons: "i took china eastern airline couple of times. There is always a delay. This is frustrating since I want to get home ASAP."
Pros: "Staff was nice."
Cons: "Plane was delayed and Airlines was not informing us of what was going on. When we finally boarded, they started food service immediately, which further delayed take off time. I did not get to finish my meal before they started collecting trays because plane was taxiing to runway."
Cons: "The food and tight space."
Cons: "Flight from manila to shanghai was delayed. We almost missed our domestic flight back home."
Pros: "I bought this business class ticket because it was ~$300 cheaper and had a long layover in Shanghai allowing me to visit friends. Boarding process could have been more orderly, but normal chaos for an Asian flight. Seat itself was fine though certainly not the level of comfort you'd find in other airlines that I wouldn't consider to be luxury airlines. Think Delta vs. Emirates. On this spectrum, China Eastern keeps company with Southwest or Spirit except I don't think these airlines have upper cabins. The food was inedible; attendants did not come through with snacks in between and I basically subsisted on a beer diet and what snacks I Had in my carry-on from previous flights. All the movies had the English scrubbed which meant I could watch only if I wanted to watch a silent movie and read English subtitles as if it were the 20s. Cabin and crew were perfectly nice and I don't fault them for the airline's inadequacies."
Pros: "By comparison in the US flights that short have no food and poor comfort. This was more comfortable than my international flight. giving points because they actually offered something for food."
Cons: "On the food I wish they would tell you what they give for the four hour flight upfront."
Cons: "1. The flight delay. 2. Horrible food. 3. In-flight entertainment set wasn't working. When we told the stewardess about it, it wasn't addressed till the flight was about to land. Which was by then, rather useless. They gave a a complimentary bottle of wine though."
Cons: "Just the passengers continuing on to Hangzhou were told to wait on the plane. Then after all the other passengers left, we were told to get off as well. Then we were told to stand and wait for at least 20 minutes, then routed through the airport to join the first group of passengers on the plane to go through immigration, where one of the immigration officers was yelling out us. Then we had to wait at least another 20 minutes before we were led to the check-in counter where we each person needed to get new boarding passes. This process took at least a half hour. Then we had to re-enter the regular security line to reboard our flight. When we landed in Hangzhou, this process was essentially repeated, except that this time we collected our checked bags and went through customs before having to go to the check-in counter, again, get a new boarding pass, again, and then go through regular security to continue the remaining leg of my flight. I've never seen such an inefficient transit procedure in my life!"
Pros: "The flight was on time and it was a smooth landing. The"
Cons: "The seats were not clean and the seat back trays were broken and dirty."
Cons: "There were only 2 check-in desks, despite checking in online, I still queued for an hour."
Cons: "Worst experience ever. I would never ever board China Eastern again. The people responsible from issuing boarding pass(from Kunming to Shanghai) at Kunming were so slow that I missed my flight. I had to literally argue to get a boarding pass in another alternate flight to Shanghai."
Cons: "My flight was delayed more than advertised and no one helped me when I got to Shanghai so I missed my connecting flight. No options were given for a new flight to LA except a flight in 24 hours. Was out up in a HORRIBLE stinky hotel without my luggage because no one could help me track it down (even though I found out later it was in Shanghai). It was the WORST flying experience of my life."
Cons: "I traveled with my two kids and wife. My daughter is 2 yrs old and my son is 3 yrs old. For some reason, despite me paying for a guaranteed seat the person in the check in counter gave us 4 seats in different locations. How can you expect a two and a three year old to seat alone beside a stranger in the plane?!? I was forced to ask for some passengers to swap seat with us so I can have my kids seat beside my wife. Even the flight attendant was not able to help us because they do not know how to speak English! Terrible!!!!"
Pros: "Competitive pricing"
Pros: "Service was great"
Pros: "Each seat had it's own video monitor. There was a large selection of movies available."
Cons: "We were not allowed to use our cell phones in airplane mode at all on the flight at any time. They were to remain completely turned off. If we had a tablet, we could use that, but only after reaching a certain altitude. Also on my return trip from Shanghai to LAX, I had my cell phone charging, but turned off. As we were getting ready to land the flight attendant not only made me unplug my cell phone from charging but also unplugged their headphones from their video monitor that I was using. She gave me no explanation. So the movie continued to play, but I couldn't listen to it."
Cons: "Bad service, the flight had an delay of 5 hr inside the airplane!!, i lost my next flight. Some screens didn't work. If you ask for cold water you will recieve hot water."
Pros: "Great entertainment - The plane offers a ton of blockbuster movies that are recent and from many catagories. They also offer TV from different lands and video games and selection of languages to hear them in. Great food - Even economy passengers get great free food during the trip. For a trip as long as going from Washington DC to BeiJing, they give you two dinners. Roominess - The seats are as cramped as any airline. However, the flight attendants don't give you are trouble when you want to get up and walk around and stay standing and talking with people of a long time. It has two isles so it feels pretty roomy to get up and walk around. Friendly staff- They make american flight staffs look very rude."
Cons: "Leading up to the flight, customer service can only be contacted by email. Don't even try calling. They never pick up and won't get back to you. At least the flight is very good."
Cons: "Touch screens don’t work very well."
Pros: "Crew are okay. Lucky, there wasn’t that many people on the plane."
Cons: "Rest room need clean more and food wasn’t that good."
Pros: "seat upgrade"
Cons: "food quality"
Pros: "The food was good."
Cons: "Could have usb outlets for devices. Connecting flight could have arrived on time. Airline don’t lose your luggage."
Cons: "The seats had a foot rest that, when not used, keeps hitting your shins and reduce the already narrow leg room."
Cons: "Narrow seats"
Pros: "Great food"
Cons: "Staff were nice but not friendly. Poor entertainment choices. Chairs were average comfort, could have been better. Worst part was that in a fourteen hour flight they only des us twice. First time I’ve gotten off an international flight hungry. And very limited wine. Only available once or twice during the flight"
Pros: "Crew was great. Boarding and deplaning was really fast."
Cons: "The entertainment was horrible. I had to watch the same three movies over and over again, because the other choices were not good. The food was barely edible. If I fly with AirChina again I will have to bring my own food and download enough entertainment for the whole flight."
Cons: "I’ve never been on a long haul flight and perspired through my short the entire 14 hours. Hot and stuffy... not great!"
Pros: "For a long and filled flight it was comfortable"
Cons: "Stewardess was somewhat rude and uncaring"
Cons: "Do not like the food at all."
Pros: "Provide new movie"
Cons: "More small snacks provide."
Pros: "Service, food, entertainment, flight experience"
Cons: "I didn’t like the fact how our flight was late ( air China flight 818) it took off a hour late which made us almost miss our flight from Beijing . Our luggage was lost .. there’s no way our luggage could’ve got lost if it took the airlines a hour additionally to depart ."
Pros: "Well..I had seat to sit on"
Cons: "Horrible food..imagine 14 hrs flight with no good food"
Pros: "I like the food. The trip overall very nice"
Cons: "Nothing I don’t like. So far we’ll regarded except in China they don’t speak good English"
Cons: "FLIGHT DELAY FROM USA TO BEIJING AND BEIJING TO HCM."
Pros: "Friendly staff, great price"
Cons: "No Wi-Fi on plane"
Pros: "Level of Service"
Pros: "Smooth, right on time, good food."
Cons: "Our luggage was delayed and we didn't have clean clothes for the first day."
Pros: "Great service"
Cons: "Luggage did not arrive for 2 days from Beijing"
Pros: "Enjoyed all that I’ve come to expect from air travel for the most part- in headrest entertainment (movies/games/flight track), decently good food (two full meals in the 14 hr trip), and pleasant crew with timely departure and arrival."
Cons: "The seat cushion is a bit hard after extended seating, with a few bumps that show themselves over time. Not terrible though, but definitely could be packed to be more comfortable for the longer hauls."
Pros: "boarding on time! departing on time! ..."
Cons: "no free Christmas gift"
Pros: "The service is overall good"
Cons: "The booking with Air China and flying with United is confusing."
Cons: "Bad audio quality on entertainment system. Poor communication and food service. No way to call airlines beforehand for arranging special meal."
Pros: "Selection of entertainment. Regular beverage service. Nice staff."
Cons: "Food selection."
Pros: "I have flown with Air China before and had a bad experience. They are improving everything from customer service to in-flight amenities. Transfers in Beijing are still a problem with zero efficiency."
Cons: "They don't honor seat selection when booking but attendant at gate helped and was very understanding."
Pros: "They overcharged, customer support unreliable and bad service!"
Cons: "They overcharged, customer support unreliable and bad service!"
Pros: "The flight attendants were great, stylish and they took their job seriously. The food was good compared to other airlines. Overall we had a very goos experience."
Cons: "very inconvinient"
Pros: "Nice plane"
Cons: "Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems."
Pros: "I like it most that we don’t need to get the luggage out in Beijing or get the boarding pass again in Beijing. It’s very convenient."
Cons: "There was a delay of the connection flight and for half an hour, we were told flight time is TBD. I’d expect at least an estimate of the new boarding time."
Pros: "They took good care of me even when I got to drunk"
Cons: "The flight was way too long but there's nothing they could do about that lol"
Pros: "Fare was low."
Cons: "They delayed the flight almost two hours to wait for other people to make the connection. We had stickers put on our shoulders to indicate that we were in a short time window, but it seems that those were badges for us to be taken advantage of by hawkers with mobile carts to pick us up outside security, take us to our gate and then demand cash."
Pros: "Food, blanket, movies on board"
Cons: "The layover was too short and I had to run to my transfer. I wish crew would have let people with short layovers off first"
Cons: "It took 30 minutes to take a bus from where we were parked to the terminal another 40 minutes to get through security when we finally made it to the next gate to connecting flight they had closed the gate. After all the work to get a temporary visa so we could get our bags and check back in our next flight was with Philippine airlines"
Cons: "Food was bland. Very limited flight entertainment selection. Flight attendants are extremely rude."
Pros: "I didn't like anything."
Cons: "The plane crew was not pleasant. The food was not fresh nor was there enough of it. The staff for Air China at the gate were rude and I was racially profiled and forced to go through a search in which my waist was wiped down, my shoes and wrists. My bags were emptied and this was as I was walking to board the actual plane."
Cons: "The food and drinks are limited from all flights. Due to the limitation on the carry-on luggage, I had to place my camera batteries and other stuffs to the check-in luggage at the check in counter in Washington DC. The Chinese custom in Beijing took them all. They are normally just take the battery charger, but not the camera batteries. These are expensive items and not conviniece at all to customer."
Pros: "Loved the wide seats and space between seats. Staff service was impeccable."
Cons: "My TV screen was not functioning well."
Pros: "Airline staff"
Cons: "Delayed flights (2 legs, 4 hours) and mishandled luggage"
Pros: "I liked the selection of movies."
Cons: "I didn't like that the staff didn't know English that well, they only had Pepsi,spirt,oj, apple juice. No cranberry juices, no ginger ale, no liquor. I didn't like the staff touching me.You can use your words to politely get peoples attention. I didn't like that our flight was 3 hours late in Beijing and no one had an answer of why or how long. The only information was for us to get another flight in the morning or to just wait for 10hours or a few days. What kind of customer service is that! Food was terrible!!!!!!"
Cons: "Poor customer service and flight delays"
Cons: "Cancelled a week before flight. No one pickup phone to rebooking."
Pros: "The flight was pretty good and courteous. And boarding was pretty average."
Cons: "I hate the fact that I can't use my phone for entertainment even when it's on airplane mode. I have the wifi off and airplane mode on and I still can't use it."
Pros: "It was on time and relatively cheap. Grateful for nonstop itinerary. Love the interactive map available to see flight over the pole."
Cons: "Food poor. Breakfast was same as dinner...rice and not good tasting chicken in a gravy. No other snacks or meals in a 14 hour flight. I departed hungry. Very few movie selections for Westerners. Cold air in cabin made me pull my blanket over my head to stay warm, despite wearing a jacket."
Pros: "All our luggage was at the end with us, nothing missing"
Cons: "The weather delay was not fault of the airline."
Airlines flying to Ürümqi have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Ürümqi
Masks required on board, masks provided on flights to Ürümqi
Social distancing seating
Middle seats unavailable to book on flights to Ürümqi
Testing for antibodies, testing for symptoms for flights to Ürümqi
Waiving of change fees. Search flexible flights to Ürümqi