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Fri 12/15
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(Round-trip)
Airports
Origin
San Francisco
$531
only
$531
New York
$585
only
$585
Los Angeles
$472
only
$472
Newark
$521
only
$521
San Jose
$661
only
$661
Destination
Urumqi
$472
only
$472
Thu, Feb 8
LAX
URC
35h 50m
Thu, Mar 8
URC
LAX
40h 40m
Trip: 29 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
CDG
PVG
Good 6.3

One membre of the crew

No veg meal

PVG
NRT
Okay 5.6

No veg meal

LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

PVG
LAX
Excellent 10.0

Fight crew was amazing

PVG
JFK
Excellent 10.0

唯一遗憾的是我们不得不在飞机上等待一个多小时,因为没有停机位。还好乘务员服务良好,减轻了我们的抱怨和焦虑。 以后还会选择东航。谢谢。

Thu, May 10
LAX
URC
31h 30m
Tue, May 29
URC
LAX
38h 00m
Trip: 20 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Jan 18
EWR
URC
21h 15m
Mon, Feb 5
URC
EWR
29h 50m
Trip: 19 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
TSA
TSN
Good 7.0

Goof food and service

The flight was delayed by 95 minutes, which screw up my schedule badly..

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

HNL
PEK
Okay 4.3

I was given the chicken dinner when I asked for the beef one - did not realize until the flight attendant was far away so I couldn't switch. This was a 13 hr flight - attendants did not offer water during the flight. No video options in English, only 1 channel on the screen on my seat, movie played on screen in front for all passengers to watch.

PEK
LAX
Excellent 10.0

flying in a B787-9

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

Sat, Jan 13
SFO
URC
34h 05m
Mon, Jan 29
URC
SFO
31h 45m
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3780 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
BKK
CAN
Excellent 10.0

I let the crew know that I was a Vegetarian, so they were more than helpful in providing me with options.

MNL
CAN
Excellent 9.3

Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!

Seats were a bit cramped.

LAX
CAN
Okay 4.0

Cheap and service was okay

Seats are uncomfortable They lost my luggage.

CAN
JFK
Good 7.3

Transfer was handed well between domestic and international terminals, but not a moment to spare. Cabin crew was attentive and highly professional. The announcements were handled well. Will fly them again!

In Guangzhou there was just enough time to transfer between flights. If there had been a delay, I would have easily missed the connection. The connections at Guangzhou involve multiple gyrations of shuttles between terminals and immigrations, etc. There was an opportunity to upgrade the cabin while boarding, but was not well announced or implemented. I would have welcomed the chance to upgrade.

CAN
JFK
Excellent 8.0

Friendly service

Have to take a. Bus to the air field to get on from airport terminal

Fri, Jan 19
SJC
URC
20h 10m
Mon, Feb 12
URC
SJC
18h 25m
Trip: 25 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1076 reviews
Overall
7.8
Boarding
7.8
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PEK
SHA
Excellent 8.6

It looks like economy starts in the 30's - so my seat 35K wast actually just a few rows in, not in the rear of the plane as I would have expected (in the States). Luckily I looked up when I was only at row 37 and could sneak back to my seat real quick!

PEK
SHA
Excellent 9.3

Priority to Business is announced but there is no separation with economy and they start loading passengers up right away.

SEA
PVG
Mediocre 2.0

I dint know i needed a chinese visa to travel to shanhai, My flight began on denver then seattle and from seattle i wasnt able to fly to china. I received no help at all, all they did was cancel my booking not received any kind of refund and i got stuck in seattle, i had to buy new tickets to go back to denver after losing my flights and not getting a dime back, this is unacceptable!

BOS
PEK
Excellent 10.0

Great service

PVG
BOS
Excellent 10.0

on time

Mon, Jan 15
JFK
URC
37h 35m
Sun, Feb 4
URC
JFK
32h 35m
Trip: 21 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 245 reviews
Overall
6.9
Boarding
7.0
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
JFK
FOC
Mediocre 2.0

The front dest and customes have horrible attitude! They will ingore you.

XMN
LAX
Mediocre 2.0

I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is...

How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered.

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

LAX
XMN
Mediocre 2.0

Nothing

I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!

XMN
SGN
Excellent 10.0

All announcements in Chinese and English. They keep feeding you.

Lots of checkpoints but hey. Why complain about them trying to keep us safe.

Sun, Jan 14
SFO
URC
26h 40m
Sun, Jan 28
URC
SFO
31h 27m
Trip: 15 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
JFK
BCN
Excellent 10.0

much room. great entertainment. great crew

ABQ
ORD
Excellent 8.0

everything fine

having to gate-check our hand luggage

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

HPN
DCA
Mediocre 2.0

Nothing

Comfort, timeliness.

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

Tue, Jan 16
EWR
URC
32h 50m
Mon, Feb 5
URC
EWR
29h 50m
Trip: 21 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

PEK
YVR
Excellent 8.0

Flight attendants are friendly and accommodating. Willing to meet all my reasonable needs. Meals are Ok.

Seats are a little small considering my body size.

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

Sat, Jan 13
SFO
URC
36h 15m
Thu, Feb 1
URC
SFO
18h 30m
Trip: 20 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3780 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
MNL
CAN
Excellent 9.3

Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!

Seats were a bit cramped.

BKK
CAN
Okay 4.6

We arrived safely.

I was unable to check in online.When I mentioned this at the ticket counter the agent responded that they kept hearing that from passageners. Apparently this wasn't enough of an issue to make any changes. The plane was uncomfortable for such a long flight. Lots of movie choices, but few current choices. Flight attendants weren't that friendly.

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

CAN
CTU
Good 6.6

Professional cabin crew.

Barely had enough time to transfer between flights. Transfer process in Guangzhou is cumbersome and time consuming.

CAN
JFK
Good 7.3

Transfer was handed well between domestic and international terminals, but not a moment to spare. Cabin crew was attentive and highly professional. The announcements were handled well. Will fly them again!

In Guangzhou there was just enough time to transfer between flights. If there had been a delay, I would have easily missed the connection. The connections at Guangzhou involve multiple gyrations of shuttles between terminals and immigrations, etc. There was an opportunity to upgrade the cabin while boarding, but was not well announced or implemented. I would have welcomed the chance to upgrade.

Mon, Jan 8
JFK
URC
34h 15m
Mon, Jan 29
URC
JFK
24h 15m
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Wed, May 9
LAX
URC
18h 50m
Wed, May 30
URC
LAX
26h 50m
Trip: 22 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
LAX
Excellent 10.0

flying in a B787-9

TSA
TSN
Good 7.0

Goof food and service

The flight was delayed by 95 minutes, which screw up my schedule badly..

LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

CAN
PEK
Good 6.0

staff are overall friendly.

flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay

HNL
PEK
Okay 4.3

I was given the chicken dinner when I asked for the beef one - did not realize until the flight attendant was far away so I couldn't switch. This was a 13 hr flight - attendants did not offer water during the flight. No video options in English, only 1 channel on the screen on my seat, movie played on screen in front for all passengers to watch.

Tue, Jan 16
SFO
URC
34h 05m
Thu, Feb 1
URC
SFO
18h 30m
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3780 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
JFK
CAN
Good 6.6

Professional cabin crew.

Boarding was chaotic and not properly handled to separate Premium passengers from rest of passengers. Was made to check my small bag when others were able to carry on more than two bags and heavier ones. Food was mediocre.

KTM
CAN
Mediocre 2.0

The movies weren't working. They served one glass of wine. The stewardesses didn't seem to be interested in any issues.

CAN
CTU
Good 6.6

Professional cabin crew.

Barely had enough time to transfer between flights. Transfer process in Guangzhou is cumbersome and time consuming.

MNL
CAN
Excellent 9.3

Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!

Seats were a bit cramped.

CAN
JFK
Good 7.3

Transfer was handed well between domestic and international terminals, but not a moment to spare. Cabin crew was attentive and highly professional. The announcements were handled well. Will fly them again!

In Guangzhou there was just enough time to transfer between flights. If there had been a delay, I would have easily missed the connection. The connections at Guangzhou involve multiple gyrations of shuttles between terminals and immigrations, etc. There was an opportunity to upgrade the cabin while boarding, but was not well announced or implemented. I would have welcomed the chance to upgrade.

Thu, Jan 18
JFK
URC
34h 55m
Sat, Feb 10
URC
JFK
24h 25m
Trip: 24 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

SFO
PVG
Excellent 9.3

The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-

The food wasn't good and it was really hard to request the vegetarian option.

PVG
LAX
Excellent 10.0

Fight crew was amazing

PVG
SIN
Excellent 8.6

No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle.

PVG
DEL
Okay 5.0

we were on time and it was cheap-ish

customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude

Thu, May 10
LAX
URC
18h 50m
Thu, May 31
URC
LAX
18h 10m
Trip: 22 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

PEK
LAX
Excellent 10.0

flying in a B787-9

PEK
YVR
Excellent 8.0

Flight attendants are friendly and accommodating. Willing to meet all my reasonable needs. Meals are Ok.

Seats are a little small considering my body size.

LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

Thu, Jan 18
SFO
URC
36h 15m
Thu, Feb 1
URC
SFO
18h 30m
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3780 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
KTM
CAN
Mediocre 2.0

The movies weren't working. They served one glass of wine. The stewardesses didn't seem to be interested in any issues.

CAN
JFK
Excellent 8.0

Very attentive and pleasant stewards in business class. Boardjbgblrocedures good.

We had to climb up stairs to get on the plane. There were elderly travelers who struggled to carry their hand luggage. No help was offered This needs to be remedied. Food also was not too palatable. Could be better Difficult to understand English of the announcements. Also when delayed in landing no announcements made br the captain though we were hovering in the air for 45 mins.

CAN
JFK
Excellent 8.0

Friendly service

Have to take a. Bus to the air field to get on from airport terminal

CAN
CTU
Good 6.6

Professional cabin crew.

Barely had enough time to transfer between flights. Transfer process in Guangzhou is cumbersome and time consuming.

CAN
JFK
Good 7.3

Transfer was handed well between domestic and international terminals, but not a moment to spare. Cabin crew was attentive and highly professional. The announcements were handled well. Will fly them again!

In Guangzhou there was just enough time to transfer between flights. If there had been a delay, I would have easily missed the connection. The connections at Guangzhou involve multiple gyrations of shuttles between terminals and immigrations, etc. There was an opportunity to upgrade the cabin while boarding, but was not well announced or implemented. I would have welcomed the chance to upgrade.

Sun, Jan 21
SJC
URC
31h 10m
Mon, Feb 12
URC
SJC
18h 25m
Trip: 23 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1076 reviews
Overall
7.8
Boarding
7.8
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PEK
BKK
Mediocre 2.0

we need to check in again at Beijing airport. the restroom is so terrible .

PEK
SHA
Excellent 9.3

Priority to Business is announced but there is no separation with economy and they start loading passengers up right away.

PEK
TLV
Excellent 10.0

Their service is superb

PVG
BOS
Excellent 10.0

on time

SEA
PVG
Mediocre 2.0

I dint know i needed a chinese visa to travel to shanhai, My flight began on denver then seattle and from seattle i wasnt able to fly to china. I received no help at all, all they did was cancel my booking not received any kind of refund and i got stuck in seattle, i had to buy new tickets to go back to denver after losing my flights and not getting a dime back, this is unacceptable!

Fri, Jan 19
JFK
URC
34h 30m
Sat, Feb 10
URC
JFK
24h 25m
Trip: 23 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
CDG
PVG
Good 6.3

One membre of the crew

No veg meal

LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

PVG
JFK
Excellent 10.0

唯一遗憾的是我们不得不在飞机上等待一个多小时,因为没有停机位。还好乘务员服务良好,减轻了我们的抱怨和焦虑。 以后还会选择东航。谢谢。

PVG
LAX
Excellent 10.0

Fight crew was amazing

PVG
TPE
Excellent 9.6

Pleasant. Clean. Entertainment worked. No real. Complaints.

Are seats ever comfy in economy? These were nice and clean.

Sat, Jan 20
EWR
URC
21h 15m
Mon, Feb 5
URC
EWR
30h 55m
Trip: 17 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

PEK
YVR
Excellent 8.0

Flight attendants are friendly and accommodating. Willing to meet all my reasonable needs. Meals are Ok.

Seats are a little small considering my body size.

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

Mon, Jan 22
SJC
URC
20h 10m
Mon, Feb 12
URC
SJC
18h 25m
Trip: 22 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1076 reviews
Overall
7.8
Boarding
7.8
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
BOS
PEK
Excellent 10.0

Great service

PVG
BOS
Excellent 10.0

on time

SEA
PVG
Excellent 10.0

The friendly staff and the smooth trip.

All the plastic waste created by the lunch.

SJC
PEK
Excellent 10.0

A little late in Beijing upon arrival. It may be better to adjust the flight time 2-3 hours earlier

SEA
PEK
Okay 5.6

There was no vegetarian food.

Sat, Jan 20
JFK
URC
34h 55m
Sat, Feb 10
URC
JFK
24h 25m
Trip: 22 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
TPE
Excellent 9.6

Pleasant. Clean. Entertainment worked. No real. Complaints.

Are seats ever comfy in economy? These were nice and clean.

PVG
NRT
Okay 5.6

No veg meal

PVG
LAX
Excellent 10.0

Fight crew was amazing

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

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