Would you like to save as your currency permanently or for this visit only?
The tub/shower was nice and roomy (curved front)
The staff was friendly and helpful. My non-smoking room smelled so strongly of smoke that I had to open the window and turn the A/C up all the way just to breathe. This would have been fine if the noise from the unit and the traffic wasn't so bad. The microwave was broken as was the ice machine. The breakfast is awful. a piece of fruit would be nice. There is a sign that the fire alarm is not working, but there is a person assigned to watch for fire. This couldn't have been true since they didn't catch the smell of the tobacco fire that must have occurred in my room with the previous guest.
Close to shopping and freeway access. The pool was nice but did not have a chance to use it this time. It was very quiet and cool (which is important in a warm place like Union Gap (Yakima)). NEEDED A REFRIGERATOR. THERE WAS NO KLEENEX IN THE ROOM. Would have like there to be half and half for my coffee in the morning. Do not like the powdered creamer.
Decent value for money, relatively clean, water, heat, facilities all worked satisfactorily, bed was comfortable, staff was obliging. Near RR tracks, not the nicest part of town (though not bad), breakfast was cold store bread, cereal, and donuts (though the OJ was good and coffee was hot). Staff was grumpy due to language obstacles - they thought I was being demanding when in fact I was simply trying to clarify (but they were obliging on the whole).
The adult bookstore and marijuana store nearby
Drugs, prostitutes. Need I say more? Unbelievable.
Microwave and refrigerator in the room. Management listened to our complaints. Fixed dresser drawer. Bugs in the room. Non working air conditioner. Broken bed and drawer front. Room was not cleaned one day. Cable TV was not set up properly. No clock In the room. No coffee machine or blow dryer. Floor was not cleaned with stains. Bottle cap was left on floor and never picked up from before we arrived. Sheets had writing on them and comforter had stains. Walls are extremely thin. Heard things not appropriate for young children. Felt some sort of monetary reimbursement should have been offered. Even though under new management these items should have been addressed.
coffee place accross street Hot-T Coffee No garbage can, bed springy, could not get out after hours, middle eastern staff hard to understand, no coffee in room, not enough towels.
Nothing. This hotel disgusted me even before I saw the bedbugs This is the most disgusting hotel I've ever been in. i wouldn't sleep there for free in a hurricane. Or a snowstorm. Or for any reason.
Dirty, uncomfortable bed, carpets never edge vacuumed, little bugs on the sink area, the sink was corroded, no hot water when we came back the second night to sleep, common hotel area bad odor, continental breakfast was apples and old fashion small donuts no one said high or greeted us in a friendly manner. Yes, it was cheap, but clean shouldn't be an option.
Location and price Rude staff. Smelly room. Key card wouldn't work. Stained carpet. Tv didn't work.