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Hotel staff and shuttle transportation was on point! Lots of employees late night and very quick personal transport on the airport at all times. Rooms where new and clean. Value for the price is excellent! Great hotel for that night after a flight and being in transit. Bar service was slow
the staff was wonderful an was there for everything we needed, they were always helpful an polite, they made use feel special, I would recommend this hotel an there staff to anyone
The location between Zona T and Calle 93 is ideal. The room is kept clean daily with bottled water. Lot's of sports channels on flat screen TV. Wifi worked with no issues everywhere. Breakfast included eggs if you ask. Hotel taxi always ready and cheap. The main drawback is the noise, but that's something you expect in Bogota. A construction crew near the hotel broke the law one evening and made noise until 2 AM. In fairness this could happen anywhere in the city. More bilingual staff would be great.
Location,price, Front check in clerks. ,Simple plain attitudes. I aSk if they can help me booked a flight to medellin she ended booking a flight to cali instead . Horrible experience
small room and limited staff on location small room and low shower pressure
It is a super nice hotel, beautiful room, clean, the staff is amazing, very nice bathroom, and everything works perfectly. Great breakfast. Highly recommended I liked everything about this Hotel.
Its very fancy and comfortable. it took them 5 hours to bring me an iron board
The rooms are confortable, big and nice..The breakfast was excellent. They supposed to have a swimming pool.. it was closed for renovation they said
Professional personnel. Nice room. The swimmingpool etc. was under construction. This was not announced before !!!!
Excellent room in Executive Floor with butler, breakfast, computers, happy hour and clean sheets every day! Outstanding breakfast buffet with local delicacies. None.
Service/Aptitude provided by Hotel staff
The breckfast The taxis car are very old
I will never buy from you again hotel, lack of understanding and sensitivity to the customer, two out of the three I ordered I had to cancel and had to stay another day, instead of moving the date requested an additional fee, the hotel however did so with understanding and free The hotel understand and u guys not, i never get hotels from kayak again.
Good hotel, clean. long check in and check out...I had to change my upgraded room to a normal one after one day due to a water leak in the bathroom
I feel very safe staying at GHL Capital Hotel during my stay at Bogota Columbia. I am very impressed with the very courteous, helpful, accommodating and professional staff. All our needs were attended to very promptly. It has all the amenities one would like to be available when traveling and away from home. The beds are very comfortable and the rooms are kept very clean. Breakfast in included and should I say, excellent.
The hotel itself was quite nice - very American. The staff was quite friendly and helpful - almost earnest. Many staffers were bilingual. The room was also a nice size. I had two issues with the hotel. 1. On both Friday and Saturday the hotel seemed to host a wedding/party. Loud music blasted through the hotel til 2am, making it difficult to sleep. 2. The hotel charges for guests to come up to your room. I was told that I needed to pay approximately 50USD for a friend to come upstairs. This, they said, is their policy. If this is true, then this policy should be explained prior to check in - not prior to a friend's visit.
- Location is good. - Clean - Consistent "Hilton" atmosphere - I called front desk and room-service, several times, and nobody answered. -After finally getting through, it took over an hour for my room-service order to arrive... and it was just a simple breakfast for two. -Rooms arent very big -Bed is supposed to be king, but it seems smaller - Bathroom/closet door has no lock.
The room was very modern, clean, and sleek. The staff was friendly and thorough. All this for a very reasonable price.
The staff was super sweet and accommodating at every turn. The rooms were really modern and bathrooms exceptionally clean. Also, our king bed was very comfortable! The location was a little ways away from everywhere we wanted to go, however Uber is insanely cheap and we were able to get around with ease.
The hotel has a very distinctive European feel but the rooms are tiny and the hotel offers simply a bed to sleep in. The restaurant was expensive and terrible. As an American we are used to getting much more for our money than a place like this offers. The beds were very comfortable and the staff was very young and eager to practice their English. They made up for the lack of amenities. The Hotel is within walking distance of the Zona Rosa a very safe night life area.