Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Excellent value."
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9.6 "Food is to die for."10.0 "100%
loved the menu selection ." -
9.4 "Excellent amenities."9.3 "93% thought the
building was wonderful ." -
9.3 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
9.2 "Terrific location."10.0 "100%
liked the proximity to shopping ."
Overall Rating
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7.7 "High comfort."
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7.3 "Nice rooms."
Overall Rating
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9.4 "World class service."
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9.1 "Terrific location."
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8.2 "Breakfast is good."
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6.8 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Room was comfortable. Loved having an actual freezer, though the ice maker did not actually make any ice...even when set properly...it just gurgled. Workout room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Perfectly located close to highways, outdoor mall, restaurants and a few other stores. Our suit was huge, we actually felt like we could live there. My 4 year old was excited to have her own space away from mom. Just that the pool is seasonal, but that's understandable. So if you have to have a pool, just know their pool is only seasonal and outdoors.
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8.0review from
The hotel was very quiet, not a lot of extra noise. There was no exhaust vent in the shower/bathroom, which made for a lot of extra humidity in the room. The queen mattress appeared to be very worn, everything rolled toward the middle of the bed.
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9.0review from
The spacious room was very comfortable. Breakfast was good. Love the fountain pop machine!! No complaints. could use a little updating, but it won't keep us from staying there again.
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9.0review from
Room was large, lobby was well furnished, free breakfast and internet offered, comfortable bed, plenty of sheets. Nothing.
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7.0review from
The free breakfast. I wish there had been a pool and hot tub inside.
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9.0review from
This guest did not leave comments about this hotel.
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4.0review from
Big room and good setup with the kitchen. No maid service for 3 day stay. TV was not accommodating from the bed. Last room in the hall and the door to exit the hotel was right outside my door, making it hard to stay asleep with that door banging every time someone exited.
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3.0review from
I did not like anything about this hotel. Lack of clean rugs throughout halls. Room was surely not a suite. Overall presence of hotel was not clean and it certainly was not a 3 star hotel.
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
Pleasant staff.
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10.0review from
Location and amenities....great patio area outside. Very nice not to feel cooped up in your room or have to get in your car and go elsewhere
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2.0review from
Location was great. Our room was crap. The coffee maker was broken, the fan in the bathroom was broken. Seemed like the hotel gave us the crappiest room. The staff even charged our credit card, and we had to call them after the fact to fix it. Not very impressed overall.
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7.0review from
That it was a suite. went down to a cold breakfast, coffee included, around 830
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5.0review from
It was fine for a couple of days at the price we paid. I wouldn't have been happy if we'd paid the regular price. We had the small suite. Badly setup in that the TV can't be watched from the bed and sofa at the same time. So the space can't really be used. Our room had a tub that had a badly worn floor. Obviously old and hadn't been redone when the room was done.
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10.0review from
This was a great hotel for traveling with a family. My adult daughter (20) stayed in one room and my husband and I stayed in the other room. The rooms (in the 2 bedroom suite) were separated by the kithchen/dining/living area. We felt very comfortable and enjoyed our stay!
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10.0review from
The hotel is in a busy area with lots of shopping and dining options and main road for this area of Detroit, but very quiet. There was ample parking, convenient entrances and a large, clean , comfortable room with a refrigerator, microwave, stove top and dishwasher. Everything about our stay was positive. If I had to find one complaint it was the lack of an ice machine. We were able to get ice from the front desk, but it wasn't cubes. It was crushed ice. But, truthfully, I can live with that.
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10.0review from
Excellent hotel - clean, modern and quiet. Great free breakfast to start your day along with a courteous staff. Located in a great area for quick shopping for anything you may have forgotten - large mall within a mile. Highly recommend to anyone needing to visit the area.
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4.0review from
We stayed in this hotel for the begining of our trip and had reservations for the ending of our trip. We had no phone service in the room for 3 days at the begining of the trip. There was no manager on the premise for three days to help out. The staff on the premise were polite but could not help till management came in. We were discouraged with their customer service. We came back for the end of our trip to stay 4 nights, I had booked the hotel six months inadvace. The housekeeping decided not to clean our room so the room we booked was not available. They put us in a room with fewer beds then what we had reserved. Once in the room we found one of the toliets broken with the handle on top of the toliet. Needless we checked out with no place to go during a holiday July week. Again no manager on the premise, no one there to help. They had rooms with no occupancy but housekeeping did not clean them. They had our reservations for six months they had plenty of time to have the room cleaned. The customer service was a nightmare. We traveled 2000 miles to have this aggravation during our vacation.
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8.0review from
Room was comfortable. Loved having an actual freezer, though the ice maker did not actually make any ice...even when set properly...it just gurgled. Workout room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Perfectly located close to highways, outdoor mall, restaurants and a few other stores. Our suit was huge, we actually felt like we could live there. My 4 year old was excited to have her own space away from mom. Just that the pool is seasonal, but that's understandable. So if you have to have a pool, just know their pool is only seasonal and outdoors.
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8.0review from
The hotel was very quiet, not a lot of extra noise. There was no exhaust vent in the shower/bathroom, which made for a lot of extra humidity in the room. The queen mattress appeared to be very worn, everything rolled toward the middle of the bed.
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9.0review from
The spacious room was very comfortable. Breakfast was good. Love the fountain pop machine!! No complaints. could use a little updating, but it won't keep us from staying there again.
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9.0review from
Room was large, lobby was well furnished, free breakfast and internet offered, comfortable bed, plenty of sheets. Nothing.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
Pleasant staff.
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10.0review from
Location and amenities....great patio area outside. Very nice not to feel cooped up in your room or have to get in your car and go elsewhere
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10.0review from
This was a great hotel for traveling with a family. My adult daughter (20) stayed in one room and my husband and I stayed in the other room. The rooms (in the 2 bedroom suite) were separated by the kithchen/dining/living area. We felt very comfortable and enjoyed our stay!
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10.0review from
The hotel is in a busy area with lots of shopping and dining options and main road for this area of Detroit, but very quiet. There was ample parking, convenient entrances and a large, clean , comfortable room with a refrigerator, microwave, stove top and dishwasher. Everything about our stay was positive. If I had to find one complaint it was the lack of an ice machine. We were able to get ice from the front desk, but it wasn't cubes. It was crushed ice. But, truthfully, I can live with that.
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10.0review from
Excellent hotel - clean, modern and quiet. Great free breakfast to start your day along with a courteous staff. Located in a great area for quick shopping for anything you may have forgotten - large mall within a mile. Highly recommend to anyone needing to visit the area.
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4.0review from
Big room and good setup with the kitchen. No maid service for 3 day stay. TV was not accommodating from the bed. Last room in the hall and the door to exit the hotel was right outside my door, making it hard to stay asleep with that door banging every time someone exited.
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3.0review from
I did not like anything about this hotel. Lack of clean rugs throughout halls. Room was surely not a suite. Overall presence of hotel was not clean and it certainly was not a 3 star hotel.
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2.0review from
Location was great. Our room was crap. The coffee maker was broken, the fan in the bathroom was broken. Seemed like the hotel gave us the crappiest room. The staff even charged our credit card, and we had to call them after the fact to fix it. Not very impressed overall.
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5.0review from
It was fine for a couple of days at the price we paid. I wouldn't have been happy if we'd paid the regular price. We had the small suite. Badly setup in that the TV can't be watched from the bed and sofa at the same time. So the space can't really be used. Our room had a tub that had a badly worn floor. Obviously old and hadn't been redone when the room was done.
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4.0review from
We stayed in this hotel for the begining of our trip and had reservations for the ending of our trip. We had no phone service in the room for 3 days at the begining of the trip. There was no manager on the premise for three days to help out. The staff on the premise were polite but could not help till management came in. We were discouraged with their customer service. We came back for the end of our trip to stay 4 nights, I had booked the hotel six months inadvace. The housekeeping decided not to clean our room so the room we booked was not available. They put us in a room with fewer beds then what we had reserved. Once in the room we found one of the toliets broken with the handle on top of the toliet. Needless we checked out with no place to go during a holiday July week. Again no manager on the premise, no one there to help. They had rooms with no occupancy but housekeeping did not clean them. They had our reservations for six months they had plenty of time to have the room cleaned. The customer service was a nightmare. We traveled 2000 miles to have this aggravation during our vacation.
