Overview

Smile Hotel Utsunomiya

3-2-2 Higashishukugo, Utsunomiya 321-0953, Japan
+81 286 320 011

$45+

Overall guest ratings

6.5/10 Good
Based on 332 reviews

Review highlights

  • 8.1
  • 7.6
  • 3.8
  • 3.2

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    About

    Enjoy your visit to Utsunomiya with a stay at Smile Hotel Utsunomiya. Guests will have free perks like WiFi and wired Internet. Nice touches like deep soaking tubs and slippers are offered up in all rooms, along with LCD TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Laundry service
    • Air-conditioned
    • 24 Hour Front Desk
    • Non-smoking rooms available
    • Business center
    • Restaurant
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    6.5 Good
    Based on 339 reviews
    • 8.1 "Good value."
    • 7.6 "Good service."
      9.7 "97% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Food is average."
    • 6.4 "Location is acceptable."
      5.8 "For 58%, the distance to the train station was ok."
      5.2 "Parking was ok, according to 52%."
    • 3.8 "Rooms are not good."
      1.6 "84% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.0 "100% criticized the small bathroom."
      4.0 "60% said rooms were dirty."
      2.0 "80% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
    • 3.2 "Generally quite dirty."
      4.0 "60% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
    • 2.8 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 2.6 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      0.0 "100% criticized the small bathroom."
      2.8 "72% thought it was too noisy."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall Rating

    6.5 Good
    Based on 16 reviews
    • 6.5 "Location is acceptable."
    • 3.7 "Rooms are not good."

    Overall Rating

    7.5 Good
    Based on 57 reviews
    • 8.1 "Good value."
    • 7.9 "Good service."
    • 6.1 "Location is acceptable."
      5.0 "Parking was ok, according to 50%."
      5.8 "For 58%, the distance to the train station was ok."
    • 4.0 "Rooms are not good."
    • 2.8 "Quite uncomfortable."

    Overall Rating

    6.5 Good
    Based on 264 reviews
    • 7.8 "High value."
    • 7.6 "Good service."
    • 7.2 "Good breakfast."
    • 6.2 "Location is acceptable."
      5.6 "For 56%, the distance to the train station was ok."
      5.2 "Parking was ok, according to 52%."
    • 3.2 "Awful rooms."
      1.5 "85% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.0 "100% criticized the small bathroom."
    • 2.7 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 2.4 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 1.3 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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