Services and conveniences
Basics
General
Bathroom
Parking and transportation
Outdoor
Laundry
Dining
Media and entertainment
Workspace
Accessibility and suitability
Things to do
Health and safety
Family friendly
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant and reception staff?
You can expect the restaurant and reception staff to be very helpful, as mentioned in several guest reviews.
What are the common concerns about the hotel's rooms?
Common concerns about the rooms include the need for refurbishment, the rooms being extremely warm and smelling bad, and the outdated furniture.
What practical information can you provide about the hotel's location and views?
The hotel is located on the river, offering beautiful views and a peaceful, quiet atmosphere. It is perfect if you have a car and easy to drive back to the center of the city.
What are guests saying about the hotel's breakfast?
Guests have mentioned that the continental breakfast could be improved and that the breakfast selection is very basic and too simple for the price positioning.
What are the positive aspects of the hotel's amenities and services?
Guests have praised the hotel's location, the view from the rooms, the swimming pool, and the delicious food. The front desk clerks were also mentioned as being very hospitable and helpful.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river or the outdoor terrace comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in April, which is the low season, to enjoy a more peaceful experience.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as Casa Hoffmann, Rio Cruces Bridge, and Valdivia Cathedral, making it easy to explore the area.
Request Room with Good Ventilation
Some guests reported that the rooms were warm and had a musty smell. To avoid this, consider requesting a room with good ventilation or checking if a fan is available.
Be Mindful of Noise
Guests noted that sound insulation was poor, and some experienced noise disturbances from neighboring rooms. Consider this when choosing your room or bring earplugs as a precaution.
Check for Room Refurbishment
A few guests mentioned that the rooms need refurbishment. It may be worth inquiring about the most recently updated rooms when making a reservation.
Enjoy the Riverside Setting
Take advantage of the hotel's beautiful location by the river, with its peaceful and quiet ambiance. The outdoor terrace and path by the river provide a lovely setting for relaxation.
Consider Transportation Options
If you plan to explore the city, having a car is recommended for easy access to the city center. Alternatively, inquire about the availability of shuttle services for added convenience.
Be Prepared for Breakfast
Some guests found the breakfast selection to be basic or not as expected. Manage your expectations regarding the breakfast offerings or consider dining at nearby eateries for a varied experience.
Inquire About Special Services
The hotel staff can arrange activities and taxi reservations, so don't hesitate to seek their assistance in planning your excursions.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | February |
Average price (weeknight) | $85 |
Average price (weekend night) | $130 |
Value for money | 8.0 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Valdivia Pichoy |
Distance to airport | 15.2 mi |