Hotel Puerta del Sur
Photos of Hotel Puerta del Sur
Overview
Amenities at Hotel Puerta del Sur
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Services and conveniences
- Business center
- Car rental
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
Things to do
- Bicycle rental
- Casino
- Fishing
- Board games/puzzles
- Game room
- Cycling
- Pool table
- Hiking
Bathroom
- Hairdryer
- Public bath
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Dining table
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Shared lounge/TV area
- TV
General
- Family rooms
- Storage available
- River view
- Telephone
- Carpeted
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Kitchen
- Kitchen
- Coffee machine
- Dining area
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
Laundry
- Laundry facilities
- Tumble dryer
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Hotel Puerta del Sur
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers the best breakfast ever, with complimentary breakfast and special diet menus available upon request. Guests have also mentioned the delightful experience of birds visiting during breakfast.
Are the rooms spacious and comfortable?
The rooms are spacious and offer a great view of the estuary. However, some guests have mentioned noise issues from other rooms and maintenance concerns, such as the central heating not working properly.
Is the hotel's location convenient for exploring nearby attractions?
The hotel's location next to the river provides a beautiful and peaceful surrounding. It is within walking distance of various attractions, including the Museo Historico y Antropologico Maurice van de Maele and the Valdivia Cathedral.
What are the hotel's cleanliness and maintenance like?
While the hotel offers an incredible location and view, some guests have noted concerns about the cleanliness, including bed sheets not being 100% clean and a leakage in the sink tap. Additionally, there have been comments about the need for general maintenance, especially in the bar and lounge areas.
Does the hotel provide convenient amenities and services?
The hotel offers a range of amenities and services, including daily housekeeping, a business center, and a 24-hour front desk. However, some guests have experienced issues with the internet only working part of the time and noise disturbances in the rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Guests highly recommend requesting a room with a view of the estuary, as it offers a fantastic and enjoyable experience, especially during rainy weather.
Consider Noise Levels
Some guests reported noisy rooms, with sound traveling from other rooms and corridors. If sensitive to noise, consider inquiring about quieter room options.
Check for Maintenance Issues
While the hotel offers beautiful surroundings, some guests noted that the central heating and internet had issues, suggesting a need for maintenance. It may be helpful to check the status of these facilities before booking.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the Rio Cruces Bridge, museums, and botanical gardens makes it an excellent choice for those interested in exploring the area's cultural and natural offerings.
Be Mindful of Check-in Experience
A few guests mentioned unfriendly reception experiences, so it may be beneficial to set expectations accordingly and communicate any concerns promptly to the management if encountered.
Consider Noise Levels
Some guests reported noisy rooms, with sound traveling from other rooms and corridors. If sensitive to noise, consider inquiring about quieter room options.
Enjoy the Breakfast Experience
Guests appreciated the breakfast, with some mentioning the presence of birds adding to the ambiance. Taking time to enjoy the breakfast and surroundings can enhance the overall experience.
Inquire About Room Amenities
Due to reports of plumbing issues and unclean bed sheets, it may be advisable to confirm the cleanliness and functionality of room amenities upon check-in.
Utilize the Fitness and Recreation Facilities
The hotel offers a fitness center, tennis, outdoor pool, and sauna, providing ample opportunities for relaxation and recreation during the stay.
Consider Transportation Options
The hotel provides an airport shuttle service and free parking, which can be convenient for guests arriving by air or car.
Location
What's nearby
- Rio Cruces Bridge200 yd
- Museo Historico y Antropologico Maurice van de Maele0.5 mi
- Casa Hoffmann0.6 mi
- Pedro de Valdivia Bridge0.7 mi
- Valdivia Cathedral0.7 mi
- Republic Plaza0.8 mi
- Botanical Gardens0.9 mi
- Parque Saval1 mi
- Estadio Municipal1.4 mi
- Calle-Calle Bridge1.6 mi
- Niebla Fort8.4 mi
- Ecoturismo Mallacan9.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Puerta del Sur
Low season | July |
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High season | February |
Average price (weeknight) | $136 |
Average price (weekend night) | $140 |
When to book a room at Hotel Puerta del Sur
KAYAK's top tips for your stay at Hotel Puerta del Sur
FAQs when booking at Hotel Puerta del Sur
Nearby hotels and places to stay
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See most recommended stays in ValdiviaGood to know
Value for money | 8.6 |
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Distance to city center | 0.8 mi |
Nearest Airport | Valdivia Pichoy |
Distance to airport | 14.7 mi |