Hotel Sercotel Sorolla Palace, an Ascend Collection Hotel

Sercotel Sorolla Palace offers on-site dining at The El Dossel, providing an ideal spot to enjoy a meal. Packed lunches are also available for sightseers.

Some guests have mentioned concerns about the towel policy and the temperature of the pool and Jacuzzi. Additionally, there have been comments about the noise from the air conditioning and the lack of variety in the breakfast options.

The hotel features an indoor pool, a Jacuzzi, and a sauna, providing guests with great relaxation amenities. Additionally, the hotel offers a fitness center and squash facilities.

Guests have praised the staff for being very friendly and professional. However, some have expressed concerns about the friendliness of the reception staff and the lack of tourist information displayed.

The high season at Sercotel Sorolla Palace is in October, while the low season is in December. Visitors can expect a very good breakfast and amazing staff, but should be aware of potential concerns about the pool and breakfast variety.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests who upgraded to a suite had positive experiences with spacious and comfortable rooms. However, it's advisable to check the functionality of amenities like the safe before settling in.

Some guests reported receiving two single beds instead of a double bed despite their booking. It's advisable to confirm bed configurations upon check-in to avoid discomfort.

Guests were surprised by additional charges for breakfast and parking. It's recommended to clarify all potential extra costs at the time of booking or check-in.

The hotel's location offers easy access to various restaurants and cafes, providing guests with dining choices beyond the on-site options.

Some guests were disappointed by the unavailability or functionality of the SPA facilities. It's advisable to confirm the status of the SPA amenities before booking if this is a priority.

The hotel's proximity to public transportation, such as the metro, makes it convenient for exploring the city. Guests can also find a taxi rank right outside the hotel.

Several guests mentioned issues with room temperature control, with some rooms being too hot or the air conditioning not functioning properly. It's advisable to check the room temperature upon arrival and request assistance if needed.

Some guests experienced confusion regarding breakfast charges and booking in advance. It's recommended to clarify the breakfast booking process to avoid any unexpected fees.

A few guests noted that the hotel rooms would benefit from a refresh, particularly in terms of cleanliness and maintenance. It's advisable to check recent reviews for updated information on room conditions.