Pros (+) The room was excellent- great bathrooms, very clean, very nice stay. Our bartender lady friend was very friendly, able to point us in the right direction for our travels. Thank you!
Cons (-) N/a
4 stars
Sercotel Sorolla Palace
Avda. de Las Cortes Valencianas, 58, 46015 Valencia, Valencia, Spain
Valencia, Spain
See location+34 961 86 87 00Photos of Sercotel Sorolla Palace
Overview
Located in Valencia, Sercotel Sorolla Palace provides modern accommodation and has city views. It is moments from Hilton Valencia.
Those staying at Hotel Sercotel Sorolla are welcome to benefit from the relaxation amenities, which include an indoor pool, a Jacuzzi and a sauna. Staff are available 24 hours a day and can assist with booking tours and tickets.
Hotel Sercotel Sorolla Palace has 70 rooms that are fitted with all the necessities to ensure an enjoyable stay. Also included are an in-room safe, a mini bar and a bathtub.
On-site dining options include The El Dossel, which is an ideal spot to enjoy a meal. Packed lunches are provided for sightseers.
Sercotel Sorolla is within walking distance of Cantereria Metro Station, connecting guests with the surrounding area. Nou Mestalla is a brief stroll away.
Latest deals for Sercotel Sorolla Palace
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sercotel Sorolla Palace
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Family rooms
- Hardwood or parquet floors
- Landmark view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
- Conference rooms
- Ticket service
- Safety deposit box
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Tea/coffee maker
- Coffee machine
Bathroom
- Public bath
- Bathrobe
- Private bathroom
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Multi-lingual staff
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Accessible by elevator
- Upper floors accessible by elevator
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Pool and spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Family friendly
- Cribs available
- Kids meals
- Pool cover
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Squash
Parking and transportation
- Parking
Reviews of Sercotel Sorolla Palace
8.5
Very good
5134 verified ratings
Wonderful
2424
Very good
1202
Good
732
Okay
280
Fair
222
Mediocre
91
Poor
183
Summary of reviews
Guests say
Overall, guests enjoyed the hotel's location, citing its proximity to public transport and attractions. However, many expressed dissatisfaction with the service, noting long wait times and issues with room amenities. Cleanliness was also a concern, with several reviews mentioning minimal cleaning and missing items. Despite these issues, some guests found the rooms comfortable and the staff friendly.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
606 reviews
7.3 out of 10
3 reviews
9 out of 10
3 reviews
All reviews
Pros (+) Hotel staff were friendly and very helpful. Facility was clean and the breakfast/lunch were very good.
Cons (-) Location is alright and plenty of cabs were available but the metro was a few blocks away. Also, it is a bit of a hike to get over to the waterfront. The area felt safe however.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Sercotel Sorolla Palace?
Sercotel Sorolla Palace offers on-site dining at The El Dossel, providing an ideal spot to enjoy a meal. Packed lunches are also available for sightseers.
Are there any concerns about the hotel's amenities?
Some guests have mentioned concerns about the towel policy and the temperature of the pool and Jacuzzi. Additionally, there have been comments about the noise from the air conditioning and the lack of variety in the breakfast options.
What are the highlights of the hotel's facilities?
The hotel features an indoor pool, a Jacuzzi, and a sauna, providing guests with great relaxation amenities. Additionally, the hotel offers a fitness center and squash facilities.
Is the hotel known for its customer service?
Guests have praised the staff for being very friendly and professional. However, some have expressed concerns about the friendliness of the reception staff and the lack of tourist information displayed.
When is the best time to visit Sercotel Sorolla Palace?
The high season at Sercotel Sorolla Palace is in October, while the low season is in December. Visitors can expect a very good breakfast and amazing staff, but should be aware of potential concerns about the pool and breakfast variety.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Suite
Guests who upgraded to a suite had positive experiences with spacious and comfortable rooms. However, it's advisable to check the functionality of amenities like the safe before settling in.
Check Room Configuration
Some guests reported receiving two single beds instead of a double bed despite their booking. It's advisable to confirm bed configurations upon check-in to avoid discomfort.
Be Mindful of Additional Charges
Guests were surprised by additional charges for breakfast and parking. It's recommended to clarify all potential extra costs at the time of booking or check-in.
Explore Nearby Dining Options
The hotel's location offers easy access to various restaurants and cafes, providing guests with dining choices beyond the on-site options.
Verify SPA Availability
Some guests were disappointed by the unavailability or functionality of the SPA facilities. It's advisable to confirm the status of the SPA amenities before booking if this is a priority.
Consider Transportation Options
The hotel's proximity to public transportation, such as the metro, makes it convenient for exploring the city. Guests can also find a taxi rank right outside the hotel.
Be Aware of Room Temperature
Several guests mentioned issues with room temperature control, with some rooms being too hot or the air conditioning not functioning properly. It's advisable to check the room temperature upon arrival and request assistance if needed.
Clarify Breakfast Booking
Some guests experienced confusion regarding breakfast charges and booking in advance. It's recommended to clarify the breakfast booking process to avoid any unexpected fees.
Check for Room Refreshment
A few guests noted that the hotel rooms would benefit from a refresh, particularly in terms of cleanliness and maintenance. It's advisable to check recent reviews for updated information on room conditions.
Location
Avda. de Las Cortes Valencianas, 58, 46015 Valencia, Valencia
What's nearby
- Hilton Valencia112 yd
- Nou Mestalla0.5 mi
- Institut Valencià d'Art Modern1.5 mi
- Museum of Prehistory1.5 mi
- Valencia History Museum1.6 mi
- Torres de Serranos1.8 mi
- Llotja de la Seda1.9 mi
- Valencia Cathedral2 mi
- Estadi Ciutat de València2 mi
- Melia Valencia2 mi
- Valencia City Centre2.3 mi
- Plaza de Toros de Valencia2.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sercotel Sorolla Palace
Low season | August |
|---|---|
High season | May |
Average price (weeknight) | $122 |
Average price (weekend night) | $170 |
When to book a room at Sercotel Sorolla Palace
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sercotel Sorolla Palace
FAQs when booking at Sercotel Sorolla Palace
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Value for money | 8.3 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Valencia |
Distance to airport | 4.3 mi |
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