View over the lake. Friendly staff.
Very friendly staff, clean room We ordered a room with lake view, for which we paid extra.. but this was on the side of the main road, which was noisy at night, if you wanted to leave the window open .. sound proof window, so OK when closed
excellent combination of high standard service with home like atmosphere
The manager and staff were excellent. Very friendly and ready to assist with questions and concerns. The hotel was extremely clean and very modern. It exceeded our expectations. I highly recommend this hotel.
Very friendly and helpful staff. The breakfast was great, the hotel is in a very good location and we enjoyed our stay. We would definitely stay here again. About the only place around that would offer us parking for a hire car which was a real plus. Slight road noise if room on lakeside, but air conditioning and lovely balcony more than compensates for this.
The owner and his family at Hotel Alpi were extremely welcoming from the very first day when we arrived. Our double room was spacious, clean and had a lovely view of the lake. The room was air conditioned and was cool during the day and night. Being so close to the lake, we were able to walk down to the beach, which took around 5-10 mins. Breakfast was included and was a buffet which was very tasty. We ate out in the evenings with only a short walk into Baveno (approx 10 mins walk to the centre) with a plentiful supply of good restaurants/pizzerias to chose from. We hired a car during our stay which unfortunately developed a puncture. The owner very kindly escorted me to and from the local garage and helped me arrange the repair of the car. Overlooking the road and the lake meant there was some road traffic when the balcony door was open. However, being used to living in a city this was not a problem and with the door closed there was no problem.
The hotel location is in the center of Baveno, well equipped rooms, very nice and willing to help staff. familty attitude, fair prices and nice view of Majore lack from some of the rooms
Staff was very helpfull and theis services was great Wireless Internet connection exist but not working; The computer in the loby is so protected that you don't have acces to basic services, FTP, Telenet, Command Prompt....,
Nicely located, friendly staff, free parking available, good air conditioning, nice view
The staff was very friendly and the location was fantastic
This was a good basic lodging option for Stresa. It is not fancy, but the rooms are clean, the breakfast is fine, and the location is fabulous.
Well-run hotel, helpful staff, good location, lift Breakfast was reasonable but coffee was disgusting
The location, because it is really in the centre of the old town. Since the hotel is located in the centre of the old city, until late we can still hear people talking/laughing in the restaurants around the hotel which is a bit nuisance for us in the evening.
The hotel was in a great location making it easy to go to and from while the weather was inclement. Breakfast excellent as was room. There were no complaints whatsoever.
the low cost of meals at the Meeting Hotel as part of the deal unavailability of an easy to enter shower cubicle
Ability of managers to speak English Noisy from walkways and open air restaurants below rooms. and especially from trash ickup in the morning at 6:30AM.
friendly staff. Right in the pedestrian area of town Have to get a taxi from the train station. Took a long time to check out in the morning. Can be quite noisy
Not much Very noisey due to location on the street. Poor accomodations. Tiny old elevator. Marginal breakfast.
The position was excellent. Right in the centre. Rooms very small, though adequate for a short stay. Could have done with 2 pillows each, such a small thing but this always makes a huge difference to our comfort.
What a great hotel - inexpensive, big room & great staff
New, clean, modern
I chose this hotel because I needed somewhere to stay out of season in the area of Baveno. It is therefore difficult to provide a review of the hotel and it's facilities.
The hotel is nice and clean, good location short walking from the lake. We order an appartment for 1 night at 104 EUR, but in the small letters there was an extra fee of 56 eur for cleaning the room, we didn't notice it during the reservation. There is a small A/C in the room but the we were asked to pay exra for the remote control.
The hotel has an unique and wonderful atmosphere. The room was very comfortable, clean and beauifully decorated. The staff (both in the reception and the staff in the restaurant) was extraordinary friendly and helpful. The food and service was excellent. The spa facility had a sauna and steamroom which looked very nice but was unfortunately turned off for most of the time so was not able to use it - which is a shame as the spa is very nice. The pool was open though.
The decor is wonderful, location for the lake & town are excellent. I booked for October by mistake, but the reception staff were very understanding when we arrived a month earlier in September! They gave us one of the best rooms with big veranda, but one of our dogs got on to the stain glass room. It was a talking point of our stay! The price was fair for the quirkiness, but the full price is quick high.
This hotel is 1st Class!
Comfortable room.Good location.Attentive staff.A very good staging place to make day visit to other lakes. None.
We enjoyed the location, the scenery, the people, and food of the area. The hotel was centrally located and open at the time we were visiting.
Size of room amd breakfast. Petrol station infront, very busy road,but closed for night.
It is a nice newly built hotel in calm surroundings. The restaurant opens at 7.00 in the evening (a bit late) Very noisy and screaming children in the restaurant. We wanted another table but the younger chefin at the hotel did not understand our problem. She was not a pro.
Very good value for money, fully renovated rooms, good restaurant. It was a little bit difficult to find the hotel.
The very fine restaraunt, great location by the lake, yet a reasonably quite location. There are some maintenance issues. A noisey A/C in room meant we had to change rooms (this did not present the staff with a problem). Shower leaked on to the floor and the safe did not work.
the owner manager was great ... gave wonderful suggestions about what to see in the area and where to go to eat we could not get the air conditioning to work ... some confusion as to whether we had already paid ... have to check credit card statements when we get home
Beautiful view of the hillside, small view of the lake. Balcony in the roof. Very clean. Food good in the restaurant, pleasant staff
The location of this hotel was excellent and good value for money The beds were very very soft and very uncomfortable. Happy we only stayed for 3 nights.
Location was excellent
The owners are very kind
The hotel staff was friendly and knew the area quit well. The breakfast, to little choice.
Nice hotel. A little bit old Some of the staff members don't speak English at all. I asked for Internet access and the staff member could not help me and told me to come back tomorrow.
Friendly and attentive staff, clean rooms, buffet breakfast was lovely No Bar !
Good clean hotel in nice position with friendly staff Poor beakfast with little choice
central location between train and centre
Location Breakfest, shuttle service
Very nice staff! Nice location! Good breakfast! I enjoyed my stay at this hotel. Very good value for the money. Would recomend it to others!
The care and attention of the dining room staff, the ambience, the excellent service of the shuttle bus drivers. Rather poor pool service. I.E. they seemed to decide whether anyone would use the pool rather than the customer. We had to collect own mattresses and towels after exploring under hotel. The request to reception for help was answered by "immediately" which never came. Admittedly the weather was doubtful but still felt we should be able to use pool if we wanted too.
The hotel had a warm ,comfortable atmosphere and the staff were professional yet friendly.they accomodated our needs very well..nothing was too much trouble.dining room was excellent.room 105 stunning view The swimming pool is outdoor,i cant remember noting that beforehand.there was some confusion with booking appointments for facials etc.we would have liked the courtesy car to have run more frequently at peak times but were happy that there was a service.these are very minor comments!
the luxury, the decor and the amazing views of lake maggiore nothing i did not like.
Excellent hotel staff and srevice all around. Typical of Europe rooms were small,not like viewed on website.We did not get the class/level of rooms we paid for with no remedy from the hotel,this was a real dissappointment.
The hotel decor was fabulous. The restaurant and bar staff very friendly. The beds were a bit on the hard side.
Excellent, no problems at all. Price could be lower for multiple nights.
being welcomed by professionals; great assistance and service; wonderful food; comfort; spa-massages swimming pool area too noisy due to nearby busy road, unfortunately this cannot be changed... They have a nice tennis court, but it is abandoned, a real pity.
I absolutely loved the view of Isola Bella and Isola Pescatori. It has the best view of any hotel in that region! Gorgeous! Didn't eat breakfast in hotel...to expensive! I'm sure it was good though.It would be great if they offered a continental breakfast for lighter eaters that was included in the room price,
Smart, professional staff and relaxed, friendly atmosphere.
I liked the location of the hotel on the shore of Lake Maggiore with the view of the Borromean Islands front and center. The furnishings and finishes in the hotel were excellent. The staff was very courteous and helpful. The bath was cramped although it included a toilet, bidet, double sinks, shower and jacuzzi tub. The room was not spacious either but the furnishings were very nice.
It has a good location and friendly staff.
The view from bedroom window, hotel bit dated, so were the bedroom
location and view over lake. good location for touring italian lakes
Pretty villa, good parking facilities. Situated on main road, although not busy had to be very careful crossing road to car parking
Hotel was adequate, but not actually in Baveno. It took about 25-30 minutes to walk along a main road. Breakfast was only a croissant and roll, no choice of cereals, meats etc. A bit expensive for what you got.
This is a family run hotel which gives you personal service and excellent food.
Very friendly and helpful staff. Relaxed atmosphere. Great location on the shores of Lake Maggiore with views of the Borromeo islands from our room. Nothing.
Very friendly and helpful owner. Great views from the bedroom over Lake Maggiore. We felt very welcome here. Easy walk into Baveno a great plus. Safe and secure parking. Restaurant not open out of season.We had imagined that we could experience some Italian home cooking. Busy and noisy road outside. Fairly basic en-suite facilities. No complaints about our care. We were fortunate to find an hotel open at this time of year (December).
very beutiful lakeside location, extremely helpful staff
Friendly family position price Had to sit in passage to use wi fi reasturant meals
Brilliant location on the lake, with view on the Islands, great staff...excellent familiar atmosphere, adviced to all those who want to escape the coldness of big hotels and rest in a place full of character.
family home style. Helpful staff. Dinner was very good. Good practical advice on tourist excursions. Nice view on lake.
Great hotel, great location right on waterfront Shared bathroom
Location No heat - The stuff (was friendly) but said they open it from Oct 15 only. Beds were disaster. No curtains on the windows so the morning light wake us up (after a freezing night)
beautiful hotel in a wonderful location
The room was very spacious with a view of the lake. There was a good buffet breakfast and parking on site. Very convenient location close to the island boat quay.
central location of the hotel (near boats)
We liked the view of the lake from our room, the use of the pool, the free parking and our massive bathroom. Also liked the general atmosphere of the hotel. Nobody's fault but the wifi wasn't working on the day it poured with rain - most probably to do with the weather.
Well situated on the lakeside. Lovely lake side room with balcony.
Was everything we needed for our short break
location, reception, free parking on site poor maintenance, superficious cleaning.
Breathtaking view of the lake and extra large terrace complete with sunloungers. Bed a little small.
I was there so short time, so i cannot tell
I like the location and the vue over the see. Yes that the room vas very smal
Excellent hotel wonderful view.,nice!!
The reception staff were friendly, efficient and helpful. The restaurant staff run a very impressive facility to a high standard, The view from my room was wonderfull and breathtaking and will remain the abiding image of our holiday. The room cleaning staff were very helpfull and work hard in keeping the rooms fresh and clean. Yes, the cost of using the Internet facility is the most expensive I have ever seen anywhere in the world. It is disgracefully slow and in my opinion borders upon being unusable.Twenty Euros for one hour is disgusting!! Either the Hotel or Swisscom are ripping off the Hotel patrons outrageously. It leaves a lasting bad memory of an otherwise very good hotel.
the staff at this hotel were wonderful especially Angela the receptionist who was a mine of info the room couldnt have been better fab views very clean breakfast each morning great a five star experience we will be returning a s a p
The staff were helpful and friendly. The room had a great view of the lake and the breakfast was very good
Very elegant and comfortable hotel. Excellent breakfast. Hotel is situated ca 10 minutes walking far from the village.
A stunning piece of architecture with a real wow factor. Posh without being pretentious. We were told that the very expensive restaurant catered for vegetarians when in reality they tolerated them only. Had a very disappointing main course as part of an otherwise lovely meal.
We found Micheal very helpful, warm and friendly. The rooms were nice, the location is fabulous. The reception staff were very helpful and friendly.The food was delicious. A part from the lovely smiley girl at breakfast time, we felt the staff in the restaurant were rather surly and not very approachable compared to other michelain starred restaurants we have been to.
The Villa Crespi is an architectural masterpiece and a joy to stay at. Sop well appointed and comfortable Slightly too laid back at times so that they took the eye off the needs of the client and a bit pompous in the restaurant
It was great. I would return. Perfect location, modern, and clean. Pool is across the street and right on the lake (better since you are in Stresa). They accomodated a family of three with an upgrade to a junior suite -- making sleeping arrangements comfortable for our adult son. It's hard to find a room for 3 with comfort!
Location in Stresa
Nice hotel, not overwhelmingly luxurious, or large, just right for our taste. True 4 stars and in off season good value for money. Probably the most enjoyable in a trip that took us from Italy through Switzerland, Germany and France. Street noise as we were offered lake view room, but the heat in the room to high and we slept with the window open.
A very nice and supporting atmosphere, caring staff, they even run to the railway station to bring you the left colledge ring. Bath, brilliant view to the lake. -
friendly staff who spoke English only buffet dinner available. No wine in the minibar. Pool outside and you had to cross the road with heavy traffic to get there.
Everything there is excellent; the lake view, restaurant and rooms Not a thing
The hotel atmosphere.
Location and view to lake
Near the train station, breakfast, and could walk most places Front desk employees when in the concierge services could be more helpful and answer questions in greater detail, especially if a traveller is new to the area and new to Europe's transportation modes.
Close proximity to promenade along lake (we could walk). We drove to other towns, and a bus stop is close to hotel if you don't have a car. This hotel has a great restaurant. Some rooms have balconies but we booked too late.
The room was lovely, the bathroom quite big and very clean. Although the hotel was on quite a noisy road with the window shut it was very quiet, and there was air con in the room so having the window closed wasn't a big problem. The restaurant was amazing - but quite pricey so as we were on a budget we could only afford to eat there once! The breakfast wasn't great. There were some lovely fresh crossiants every day but apart from that there was instant coffee which was horrible and some very nasty wet reformed ham. It was a shame as the hotel was so nice it wouldn't have taken much to have fresh coffee and a slightly nicer ham.
Welcoming staff who were able to speak English. Very clean and well situated. Godd car parking facilities. Breakfast was good if a little basic - lacked friut. Bedrooms were quite small and bare - no pictures or ornament.
the best thing about serenella is simone, the young lady receptionist, who went out of her way to help us with information, advice and assistance. hotel was clean, restaurant ok. locatiion was away from hustle and bustle of baveno/stresa which was fine by us, and the lake was only a couple of blocks away. our room was at the back and quiet. we stayed for an additional night since it was convenient to attractions (we had a car) we thought the owner was a bit aloof (but maybe his command of english wasn't too good). breakfast wasn't the best or the worst.
The restaurant is excellent and the village very cosy Not aircondition in all rooms
Nice rooms, elegant design. Restaurant has extremely good food.Private parking.
It was extremely hot so the air conditioning was great! Hotel staff were very efficient and most of them spoke English. Wonderful scenery too. No!
restaurant!!! very small bathroom
This was a wonderful family-run B&B in the hills behind Stresa. Massimo, the owner, was the perfect host and he even came to collect us from Stresa centre after we got lost trying to find our way to him. The room upstairs is self-contained and has a nice en-suite bathroom which the other 2 rooms do not. Breakfast on the outside terrace was lovely although fresh juices would have been nice. Overall, the ambience was very relaxing away from all the crowds but careful if you attempt to walk down to Stresa and back - the roads are very narrow and winding! The B&B was difficult to find - even with sat nav. Make sure you get very detailed location instructions beforehand or else you will drive right past it (several times) and may get hopelessly lost. Minor complaint is that there is no shower curtain and you end up sitting in the bath but, frankly, we couldn't care less given the wonderful setting.
Extremely friendly and helpful, great breakfast and close to town, a short drive down the hill to Stresa.
all was excellent No
It was wonderful to experience a few days of grand "belle epoche" style. The staff was friendly and helpful, and we had a nice stay. I wish the lighting in the bedrooms was better for reading. The bedside lights are not great for reading. Since it was raining for most of our stay, this was important.
Have stayed in many other Stresa Hotels ,this is the best by far..at a price The rooms do not have tea & coffee
a truly "Grand" hotel, very spectacular museum-like design, full of artefacts and ambiance. Restaurant rather expensive but very good, staff helpful and efficient. Close to Stresa beaches, shops and restaurants I think it is applicable to all the most expensive and renouned hotels on the Stresa promenade. Lake - facing rooms are exposed to the noise from the road (which isn't very busy, but an occasional bike makes quite a sound) and those garden-facing -a train which is not quite close but the noise reverberates from the mountains, so we chose to sleep with the door closed and the air conditioning switched on on the last day. These are however minor problems compared to the grandeur of the experience.
Incredible view of the lake and mountains. Great locatio in Stressa. Absolutely one of the best in Italy.
Our stay was wonderful! We were upgraded to a gorgeous room overlooking the lake, however, all the rooms looked superb. We were a very short walk to the city center and could see the islands on the lake from our balcony. The boats to the islands were also close by. The staff at the hotel were more than outstanding and when our car broke down they completely took charge and helped us get a new car. We had a great facial and massage in their lovely spa. I couldn't say enough about this great hotel. It was a fabulous and I can understand why Ernest Hemingway wrote about it in "Farewell to Arms". The perfect start to our Italian vacation.
That they accept pets! No restaurant facilities outside of breakfast hours. One does get hungry and would like to have something to eat in house without always having to go 'out' for lunch / dinner. Snacks would have been nice!
convenient location, near the motorway exit. Fifteen minute drive to Arona and the lake (large free car park at the lake). Excellent new trattoria (Trattoria della Comedie) on the opposite side of the road for an evening meal - everything was good about the stay
new hotel, clean and quite, close to the highway (& air port)
nice atmosphere Breakfast quality
The stuff is very helpful and nice, very clean,good breakfast, good location, modern, free parking, comfortable room Very simple built, the A.C. did not work becuase it was still not summer , so the room was hot in the afternoon. Suitablefor businessmen, not very much romantic vacation, no facilities (Swimming pool, Spa, resturant
the most convenient parking the material of the artificial wooden floor
the hotel was new,clean,modern,and very comfortable. we asked for directions to Malpensa Airport and were given a printout---but in Italian.Since we don't understand Italian---we got really lost.A printout of directions in English would have been really helpful---since you do call yourselves an "airport hotel"
Great location. Close to Maggiore, Orta and Malpensa
Very professional staff, very clean excellent breakfast None
An excellent hotel to stay if flying from Milan Malpensa. We have used it before and gone back. Great Pizzeria along the road. Easy acess to Arona and Lake Maggiore. Clean, modern and comfortable. Would definitely use it again if the price was right. Nothing