Résidence Odalys Le Crystal Blanc

Central location and spacious rooms

There are so many things to say: - first of all it is advertised as being 3 stars and the first picture is a pool, the deception is perfect considering that it is not a hotel and probably it is a 3 stars appartment although it is very missleading - the pool is ok, but the temperature in the pool area is pretty cold and it is not possible to relax by the pool, so you’ll have to leave as soon as you exit the pool or have your bathrobe with you since none is provided - they advertise that they have a hammam wich you can us at an extra charge, well it was broken during the 3 days i was there - you have to get towels from the hotel at 8 Euro the set - you have to pay 8 Euro/day if you want to have acces to the tv - good that we don’t mind having no tv - you have to take sheets and pillowcases from the reception, and then take them back when you leave - nobody is at the reception between 10 am and 5 pm and if you have a request you have to talk to a robot - we asked fot a hair dryer- they don’t have something like this - we asked to leave a day earlier, but it’s not possible since it is the “policy of the hotel” - at checkout either you clean your room or pay 60Euro for cleaning - so we got cleaning materials from them, which they are happy to provide and cleaned the room - when we left in the morning at 8:30, they did not clean the alleyways from the snow that fell, so we used our luggage as snowplows - the person at the reception just sat there - doing nothing, probably to busy to do something - they don’t clean your room during your stay - so next time you book something with booking.com read everything that is written at the observation since you could get policies worse than with Airbnb, and pay over 110 Euro per night + towels + cleaning + bad services + tv charge +++ ... and in the end you wish you have taken that 4 star hotel that seemed a bit more expensive but was actually cheaper ... :-(