Ca' del Moro

Transport to the main boat docks provided by the hotel was great. Staff were very kind, friendly and accommodating. The hotel is modern and accessible from the main island by one water taxi in the summer. It is also clean and comfortable.

No bottled water in the room, breakfast buffet had no variety. Drainage in the bathroom was terrible. Forgot to mention this to the staff. Nothing that would ruin your stay though

Hotel is basic but clean. Good room, showers, air con etc. Breakfast was surprisingly excellent - was expecting a croissant and tinned fruit but was plenty of choice, even a hot option. Male receptionist on arrival went over and above to welcome and impart information about the hotel, Lido and Venice in general. Excellent. Staff at the pool restaurant (Bangladesh chap in particular) were superb. Food nice, not cheap, not crazy expensive. Pool great. I read that people complained about having to pay, idiots....it clearly says this when booking! We paid extra for the pool when booking, glad we did as we made use of it every day. Good location for island hopping. So calm and relaxing to get back to the hotel/Lido after a busy day sightseeing. Strongly advise to get a 3 day pass for waterbus and actual Lido buses. Good value, even though the hotel provides a shuttle bus in mornings.

On check out I enquired about a taxi, as all the luggage on bus is tricky (esp with locals tutting and muttering), plus couldn’t guarantee the shuttle bus would arrive in time for our connection to the airport. Was quoted roughly €15. Ended up being €24 for a 5 min journey down the road, plus he was going 70 in what was probably a 30 zone! Going to complain to the tourist information about this. Ripping off a single mum, not great! Not blaming the hotel staff as such but need to be aware of taxis they are phoning for customers. Breakfast staff not friendly, although didn’t nothing to spoil our stay. Female lifeguard needs to lighten up. Took pleasure in growling at every one, bless her! Was recommended a fish restaurant down the road. Was over priced for what it was but that’s generally the case for most food in Venice/Italy.