Guest reviews
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Solo
Overall Rating
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9.2 "Terrific location."9.0 "90%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
8.5 "Breakfast is good."8.6 "86% were
happy with the price of the breakfast ." -
6.3 "Average value."
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6.3 "Service is ok."5.0 "
Housekeeping was ok , according to 50%." -
5.2 "Food is average."
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4.9 "Rooms are not good."4.0 "60% said
rooms were dirty ." 3.4 "66%complained about the bathroom ." 0.7 "93% thought they werepoorly maintained ." 4.0 "60% didn't like theuncomfortable beds ." 1.0 "90% foundproblems with the furniture ." 1.8 "For 82%, therooms looked old ." 3.0 "70% hadproblems with the shower ." 0.7 "Air conditioning was criticized by 93%." 2.1 "79% thought thetv was sub-standard ." -
4.7 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ." 2.0 "For 80%, thelobby entrance was sub-standard ." -
4.2 "Internet is poor."3.3 "67% said the
wifi quality was bad ." -
4.0 "Not very clean."4.0 "60% said
rooms were dirty ." 4.1 "59% thoughtit was rather dirty ."
Overall Rating
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9.2 "Terrific location."9.0 "90%
liked the proximity to sightseeing ." -
8.3 "Breakfast is good."
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6.2 "Service is ok."
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6.1 "Average value."
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5.3 "Food is average."
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4.9 "Rooms are not good."3.8 "62% said
rooms were dirty ." 3.5 "65%complained about the bathroom ." 0.5 "95% thought they werepoorly maintained ." 3.8 "62% didn't like theuncomfortable beds ." 1.1 "89% foundproblems with the furniture ." 1.9 "For 81%, therooms looked old ." 0.4 "Air conditioning was criticized by 96%." 2.6 "74% hadproblems with the shower ." 2.1 "79% thought thetv was sub-standard ." -
4.6 "Vibe wasn't good."1.7 "83%
criticized the unstylish hotel ." -
4.6 "Internet is poor."3.8 "62% said the
wifi quality was bad ." -
3.6 "Not very clean."3.8 "62% said
rooms were dirty ." 3.4 "66% thoughtit was rather dirty ."
Overall Rating
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9.2 "Terrific location."
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8.5 "Breakfast is good."
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6.1 "Service is ok."
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6.0 "Average value."
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5.5 "Rooms are ok."
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5.2 "Average comfort."
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4.3 "Not very clean."4.3 "57% said
rooms were dirty ." -
4.0 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall Rating
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9.3 "Terrific location."
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8.6 "Breakfast is good."
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6.2 "Service is ok."
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4.9 "Rooms are not good."3.3 "67%
complained about the bathroom ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
It's really centrally located and the rooms are really beautifully decorated. The breakfast in bed was excellent.
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7.0review from
Location was perfect, staff very helpful and informative, easy to find Not a fantastic breakfast
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8.0review from
The location was fantastic. The off season rate was oustanding value. The cleanliness and condition of the room was excellent. There were a few mosquitoes in the room at night.
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3.0review from
The only good thing about this hotel was the breakfast, it is served in room because there is no other facilities, but it was on time and well done. The other was the location but, be aware, it is not the address that shows on bookings.com. The real address is Calle de San Basso 312; which is a small, narrow and hidden, small passage off an extreme of Piazza San Marco. The hotel was a complete fiasco. The room that I reserved, was not available. It ruined my special occassion to be in Venice.The room was small, the bed unconfortable, the bathroom was small, the sink was clogged (it never got repaired during our stay) the shower was rusty and only one position (from several) worked. The shower had only one pane of glass to close it so there was as much water on the floor as in the shower. The shower was also clogged. The light on top of the sink used a high density quartz lamp which was too big for the holder and was open and exposed (no shade). This hotel is rated at 4 stars, not, not even one! The rate charged was too high for what we got. Lesson learned!
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8.0review from
Great location, friendly staff, pretty good breakfast, beautiful room (junior suit). Good for it's price.
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8.0review from
This hotel is only one who have balcon window watching Piazza San Marco. In some room you heve to change furniture.
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7.6review from
The room was very spacious and the traditional Venetian style was charming.. The location of the hotel was trickly to find at first but once found proved to be extremely convenient. Right in the middle of everything and literally right next to Piazza San Marco.
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6.8review from
This small boutique hotel/guesthouse has a perfect and convenient location. Staff are friendly and very helpful. The rooms are clean, comfortable and have a local flair in terms of the decoration. All by all we had a wonderful stay at this hotel and we don’t have anything wrong to say about it other than that we will definitely book again on our return visit to Venice. And last but not least we believe we got value for money and enjoyed our visit much more than when we previously stayed at the very expensive five star hotels on the quay side. Nothing wrong to say
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6.0review from
The hotel is extremely central in San Marco area. Convenient access to San Marco piazza, grand canal, restaurants and shopping. Quiet rooms make for a great sleep. Airconditioning did not work and there were no instructions on how to work the safe. Although in saying that, when pushed reception search for instructions, rectifying this issue.
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5.2review from
Excellent location and friendly staff. Some rooms are actually in another building, which is quite close by the one where the reception is, but those rooms are on the second floor and there's no lift. It wasn't a problem for us, though, as our luggage was very light.
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8.0review from
It's really centrally located and the rooms are really beautifully decorated. The breakfast in bed was excellent.
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8.0review from
The location was fantastic. The off season rate was oustanding value. The cleanliness and condition of the room was excellent. There were a few mosquitoes in the room at night.
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8.0review from
Great location, friendly staff, pretty good breakfast, beautiful room (junior suit). Good for it's price.
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8.0review from
This hotel is only one who have balcon window watching Piazza San Marco. In some room you heve to change furniture.
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7.0review from
Location was perfect, staff very helpful and informative, easy to find Not a fantastic breakfast
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7.6review from
The room was very spacious and the traditional Venetian style was charming.. The location of the hotel was trickly to find at first but once found proved to be extremely convenient. Right in the middle of everything and literally right next to Piazza San Marco.
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6.8review from
This small boutique hotel/guesthouse has a perfect and convenient location. Staff are friendly and very helpful. The rooms are clean, comfortable and have a local flair in terms of the decoration. All by all we had a wonderful stay at this hotel and we don’t have anything wrong to say about it other than that we will definitely book again on our return visit to Venice. And last but not least we believe we got value for money and enjoyed our visit much more than when we previously stayed at the very expensive five star hotels on the quay side. Nothing wrong to say
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3.0review from
The only good thing about this hotel was the breakfast, it is served in room because there is no other facilities, but it was on time and well done. The other was the location but, be aware, it is not the address that shows on bookings.com. The real address is Calle de San Basso 312; which is a small, narrow and hidden, small passage off an extreme of Piazza San Marco. The hotel was a complete fiasco. The room that I reserved, was not available. It ruined my special occassion to be in Venice.The room was small, the bed unconfortable, the bathroom was small, the sink was clogged (it never got repaired during our stay) the shower was rusty and only one position (from several) worked. The shower had only one pane of glass to close it so there was as much water on the floor as in the shower. The shower was also clogged. The light on top of the sink used a high density quartz lamp which was too big for the holder and was open and exposed (no shade). This hotel is rated at 4 stars, not, not even one! The rate charged was too high for what we got. Lesson learned!
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6.0review from
The hotel is extremely central in San Marco area. Convenient access to San Marco piazza, grand canal, restaurants and shopping. Quiet rooms make for a great sleep. Airconditioning did not work and there were no instructions on how to work the safe. Although in saying that, when pushed reception search for instructions, rectifying this issue.
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5.2review from
Excellent location and friendly staff. Some rooms are actually in another building, which is quite close by the one where the reception is, but those rooms are on the second floor and there's no lift. It wasn't a problem for us, though, as our luggage was very light.
