Guest reviews
Overall Rating
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9.5
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9.2
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8.9
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8.3
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8.2
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8.0
Recent reviews
- All reviews
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- Neutral
- Negative
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10.0review from
The hotel was in a central location within walking distance to all the major attractions. I had a antique look with modern bathroom. I was very clean and the bed was comfortable. The staff were very courteous and helpful. I would stay in this hotel again.
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7.1review from
Clean room, cozy bed, good bathroom, and good TV (if you actually need a TV while on vacation). Great location close to St. Marco's Basilica (main square in Venice). Close to shopping and public (vaporetto stop by St Marco). Included breakfast is good (eggs, bacon, juice, coffee, toasts, jams, etc). Bathroom lacked a vent leading to a stagnant water smell. The A/C was barely able to keep up with just the heat generated by the 2 people staying in the room.
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6.0review from
Near San Marcos Square, just steps away.
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8.0review from
The staff made us feel as though we were part of the team... it was a special place from the people that worked there...
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6.7review from
The location was excellent in Venice; I expected the Milan Casati to be nearer the Milano Centrale as depiceted on the website.The size of our room at bw Venice Montecarlo was too small; it was ok at Milano Casati The Staff were always coutreous and smiling. The location is ideal.
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8.0review from
The hotel is nicely decorated. Breakfast was very good and a plus. The best was the friendly, helpful staff. They made the hotel a cut above others. The man at the desk day/evening recommended activities and arranged tickets and directions for us. He was so kind and helpful. He even gave us an umbrella to use. I would recommend the hotel and would return at the first opportunity. We also loved the location. Thanks for a wonderful 51st wedding anniversary experience.
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6.3review from
great location, very easy walk to San Marko and Realto Bridge. Rooms are nice, clean, staff was very helpful.
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6.3review from
Location in Venice near to San Marco Bed rooms very tired with stained wall paper in each of the 3 rooms we booked. The furniture and size of the rooms were good and they had comfortable beds.
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7.0review from
The staff were very helpful, the hotel was very clean, good wc/ shower facilities etc and a good breakfast... The beds were a bit hard...
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8.0review from
Staff was vert helpful and very courtious. Hotel was kept clean at all hours. Rooms were a good size.
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6.4review from
Friendly and helpfull staff. it´s location.
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7.2review from
The staff were great, helpful, welcoming and always pleasant. The breakfast was excellent and the variety suited us. Our room was small, but perfectly adequate and the cleanliness of a very high standard. Staff went out of their way to make sure we had a good time. The pillows! Like sleeping with your head on a wooden block. To be fair, we didn't mention this and judging by our overall experience they would have changed them had we asked. I had to think really hard to come up with anythiing remotely negative.
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7.6review from
the central position of the hotel and the excellent friendly staff The breakfast room was rather small.
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10.0review from
The hotel was in a central location within walking distance to all the major attractions. I had a antique look with modern bathroom. I was very clean and the bed was comfortable. The staff were very courteous and helpful. I would stay in this hotel again.
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8.0review from
The staff made us feel as though we were part of the team... it was a special place from the people that worked there...
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8.0review from
The hotel is nicely decorated. Breakfast was very good and a plus. The best was the friendly, helpful staff. They made the hotel a cut above others. The man at the desk day/evening recommended activities and arranged tickets and directions for us. He was so kind and helpful. He even gave us an umbrella to use. I would recommend the hotel and would return at the first opportunity. We also loved the location. Thanks for a wonderful 51st wedding anniversary experience.
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8.0review from
Staff was vert helpful and very courtious. Hotel was kept clean at all hours. Rooms were a good size.
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7.1review from
Clean room, cozy bed, good bathroom, and good TV (if you actually need a TV while on vacation). Great location close to St. Marco's Basilica (main square in Venice). Close to shopping and public (vaporetto stop by St Marco). Included breakfast is good (eggs, bacon, juice, coffee, toasts, jams, etc). Bathroom lacked a vent leading to a stagnant water smell. The A/C was barely able to keep up with just the heat generated by the 2 people staying in the room.
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6.7review from
The location was excellent in Venice; I expected the Milan Casati to be nearer the Milano Centrale as depiceted on the website.The size of our room at bw Venice Montecarlo was too small; it was ok at Milano Casati The Staff were always coutreous and smiling. The location is ideal.
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7.0review from
The staff were very helpful, the hotel was very clean, good wc/ shower facilities etc and a good breakfast... The beds were a bit hard...
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7.2review from
The staff were great, helpful, welcoming and always pleasant. The breakfast was excellent and the variety suited us. Our room was small, but perfectly adequate and the cleanliness of a very high standard. Staff went out of their way to make sure we had a good time. The pillows! Like sleeping with your head on a wooden block. To be fair, we didn't mention this and judging by our overall experience they would have changed them had we asked. I had to think really hard to come up with anythiing remotely negative.
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7.6review from
the central position of the hotel and the excellent friendly staff The breakfast room was rather small.
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6.0review from
Near San Marcos Square, just steps away.
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6.3review from
great location, very easy walk to San Marko and Realto Bridge. Rooms are nice, clean, staff was very helpful.
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6.3review from
Location in Venice near to San Marco Bed rooms very tired with stained wall paper in each of the 3 rooms we booked. The furniture and size of the rooms were good and they had comfortable beds.
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6.4review from
Friendly and helpfull staff. it´s location.
