Good to know
|Distance to city center||0.5 mi|
|Nearest Airport||Venice Marco Polo|
|Distance to airport||4.4 mi|
|"Highly recommend this hotel without hesitation"||(in 13 reviews)|
|"Breakfast was delicious and plentiful!"||(in 85 reviews)|
|"Friendly staff willing to help"||(in 186 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 88 reviews|
|beautiful room||in 125 reviews|
|definitely recommend||in 13 reviews|
|free upgrade||in 16 reviews|
|glass of prosecco||in 19 reviews|
|good breakfast||in 114 reviews|
|great location||in 123 reviews|
|marco and rialto||in 8 reviews|
|overlooking the canal||in 18 reviews|
|prefer bacon||in 4 reviews|
|st marks||in 36 reviews|
|staff were very friendly||in 233 reviews|
|walk to st||in 7 reviews|
|water taxi||in 18 reviews|
|welcome drink||in 11 reviews|
|window room||in 8 reviews|
Staff was excellent
Staff service was poor at beeakfast. Staff has hidden from us the fact that the water taxi to Murano was for free.
The location is amazing. It’s perfect for exploring Venice at its heart. Breakfast is quite good as well.
Our room was literally a door right beside the counter to check in that we thought was a closet. To enter and exit we had to walk within a foot of the concierge every time we exited the room. It was an incredibly awkward space, on top of knowing any noise we made would most likely be heard not only by the concierge but also any guests in the lobby. It was, as far as I know, the only room in the hotel on the main floor, and should have been marked as such when booking the room. I would have never booked that room had I known what it was. On top of that, the room itself in no way resembled any photos online nor did it feel like a 4 star hotel in the least. If you’d told me it was a 2 star, I’d say that was stretching it even. The staff is not friendly to tourists. We asked for some information and were greeted with groans. One man at the counter even flat out lied, tried telling us it would 72 euros to get a water taxi to take us to the train station when you can literally get a day pass for 25 euros. Had we not been through the water taxi journey the day prior, we could’ve easily been scammed. We also got yelled at for trying to leave the hotel with our key, even though we’d done it prior many times. Somehow they didn’t tell us this information. Be warned the hotel also locks its doors after a certain time, so you can’t even get back into the property without ringing a buzzer and hoping the concierge lets you back in. I’d definitely not stay here again, and wish we hadn’t. It out a damper on what could’ve been a much more enjoyable time in Venice.
Fantastic room The breakfast was delicious with plenty of choice
Kind staff who answered our many questions regarding directions, restaurant recommendations, and more. A beautiful hotel with exquisite rooms and comfortable beds!
A bit tricky to find while carrying heavy luggage. Ask for specific directions, from hotel, if you're walking. Otherwise take a water taxi from the Rialto vaporetto stop to the hotel because one side of the hotel is on a canal.
With a stay at Ruzzini Palace Hotel, you'll be centrally located in Venice, within a 5-minute walk of Basilica di San Giovanni e Paolo and St. Mark's Square. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
based on 1,351 reviews
Things to Know
- Nice building
- Spacious rooms
- Professional service
- Friendly service
Policies vary by room type and provider.
Reviews about Ruzzini Palace Hotel
Most Popular Landmarks
- Scuola Grande di San Marco 243 yd
- Chiesa Santa Maria dei Miracoli 245 yd
- Teatro Malibran 298 yd
- Basilica di San Marco 388 yd
- Ponte di Rialto 396 yd
- Ponte dei Sospiri 0.3 mi
|Venice Marco Polo||4.4 mi|
|Venice Treviso A. Canova||16.3 mi|
|Venice Vaio Ospedale||0.3 mi|
|Venice-Santa Lucia||1 mi|