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A wonderful, friendly welcome. Friendly but un intrusive, just then right balance. The evening meals were great... The restaurant was packed. Rooms were functional, nothing special, but little to complain about either. about time for renovation - a lick of paint would transform the place.
Very comfortable room and excellent restaurant We found it difficult to find
The restaurant is superb! We expected the reception staff to speak English!
Internet connection was not available
Good value family room, dinner and breakfast were both excellent. Very big pool. First impressions weren't great - the next door property is very run down, the hotel is a bit scruffy but lots of refurbishment in progress. No shower in the room.
The unit we received was very spacious and had a small kitchen and dining area. The area were the hotel is located is very beautifull. We parked our car just outside the hotel and only had to walk a few steps to it. This is convinient when there is so much snow on the ground. once in the room we realized there were no towels, no soap or shampoo, and no toilet paper. We went to ask the front desk for these things and they were promptly given to us.
Swimming pool and garden are great, especially with children. Although practical with children, the apartments definitely need renovation, in particular carpets should be replaced.
Nice room Wifi connection was very poor. only able to connect in hotel lobby
Good restaurant, large bedroom for a reasonable price, very quiet room ideal to rest.
this is a delightful hotel with all good services and an amazing restaurant, not to miss, truly amazing restaurant!!!
Friendly staff, good facilities. I came to the Vogezen to climb the Ballons on my bike. The breakfast provided a solid basis for these trips and the spa was a great way to relax after the trip.
close to the slopes (10 min by car), nice and fairly clean room. Go visit Le musee de mille et une racines in Cornimont :-)) It's unique! the staff was not particularly friendly ... if u want to use the sauna, don't forget to book it
perfect stay! the hotel is very nice,comfortable and clean room,new fresh bathroom. Good breakfast.Internet available.I advice it to everybody! everything was perfect!
Very friendly staff, excellent service, good restaurant
very friendly staff, clean rooms and good beds
Free wireless internet, very reliable. Ideal if you want to experience the mountains. Located on main road, so very noisy if you had to leave the window open for ventilation as we did. Too hot otherwise because of heatwave. This hotel would be excellent for a winter ski break, but not ideal for exploration of the major towns of the lower Alsace.
Hotel room was very nice and had a very nice fresh smell everytime I walked in at the end of the day. The staff where very frendly and helpfull. We where told we could have breakfast and dinner at the hotel everynight for around 48 euros. I made it clear to the women sayin is that 48 euros for the whole week we are staying and I said that 3 times and she said yes for the whole week. Me and my friend thought happy days thats a bargin and at the end of our stay we got hit with a bill of 500 euros for both of us and that was for 5 nites stay with breakfast and dinner while we where told it only cost 48 euros for the week which makes it 96 euros for me and my friend, I regret paying it know because we got absolutly robed. When have you ever heard of such a ridiculous price of 500 euors for food for 2 people you would think we would be staying for a month.
very nice hotel , friendly staff
Good quality restaurant rooms were not ready ( not clean) at our arrival (around 14h15)
The receptions staff was wondeful, friendly and positive Mattress is a slice of foam. A bit tought on old bones.
Clean, comfortable, nice staff. Dinner was okay. Beds were uncomfortable, a big piece of foam
Good breakfast. Clean and comfortable room. Bathroom ventilation either not working or inadequate. Water from shower spread over floor outside shower cubicle. Design problem?
Service of Rection staff was excellent Moved to smoking room which turned out to be disabled room, shower did not work properly.
Big room Lof of noise via ceiling/floor. Bed was way too small
The staff was very helpful and professional.
Huge rooms. Great rates. Friendly staff.
The hotel was very clean. Our room was an apartment which had more than adequate space for us and all of our walking gear. The bed was most comfortable. The only problem we had with the hotel was that there is no name on the hotel itself to alert you that you were there.
Nice cosy old-stile rooms. Most triple rooms are appartments. Quiet Restauration ends too early. Can' buy even a drink after 10pm
Very welcoming Room very basic
Friendly reception, good food. House wines a little overpriced