Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Wonderful beach."
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9.9 "World class service."10.0 "100% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
9.6 "Perfectly clean."9.5 "95% said
rooms were clean ." -
9.4 "Terrific location."7.1 "
Great parking , according to 71%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thoughtparking was inexpensive ." -
8.6 "Breakfast is good."
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6.4 "Rooms are ok."6.2 "Only 62% said
rooms were big enough ." -
6.3 "Food is average."6.4 "Only 64% were
satisfied with the menu ." -
4.9 "Not very comfortable."4.1 "59% didn't like the
uncomfortable beds ." 2.5 "75%criticized the small bathroom ." 0.0 "Air conditioning was criticized by 100%." -
1.7 "Disappointing internet connection."1.7 "83% said the
wifi quality was bad ."
Overall Rating
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9.9 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." 9.8 "98% said thereception staff was great ." -
9.4 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." -
8.5 "Good value."
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8.4 "Breakfast is good."
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6.3 "Food is average."6.3 "Only 63% were
satisfied with the menu ." -
6.1 "Rooms are ok."6.0 "Only 60% said
rooms were big enough ." -
4.6 "Not very comfortable."3.7 "63% didn't like the
uncomfortable beds ." 2.4 "76%criticized the small bathroom ." -
0.7 "Disappointing internet connection."0.7 "93% said the
wifi quality was bad ."
Overall Rating
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9.9 "World class service."10.0 "100% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." -
9.2 "Terrific location."
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8.8 "Breakfast is good."
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6.7 "Vibe was decent."
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6.3 "Rooms are ok."6.4 "Only 64% said
rooms were big enough ." -
5.1 "Average comfort."6.4 "Only 64% said
rooms were big enough ."
Overall Rating
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9.9 "World class service."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
Very polite staff
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7.0review from
Beautifully situated by Lake Maggiore centrally in Pallanza with lovely lake view and plenty of choice of restaurants very nearby - peaceful and quiet. No safe in the room and little information about the hotel services in the room.
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8.0review from
Closeness to the lake Nothing to dislike about the hotel
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6.0review from
Staff were delightful - warm, helpful, genuinely friendly. Airconditioning didn't work properly and "laundry facilities" were a laundry service (expensive and unsuitable for our time requirements) rather than washing machine.
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7.0review from
The hotel was lovely, staff very helpful and pleasant. Beautiful views of Lake Maggiore and you are right by the lakeside once you have crossed the road. The breakfast was too expensive for what it was.
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5.2review from
Wireless network would have been nice.
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4.0review from
Visited the islands on the lake The facilities (or lack of)
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6.5review from
Love the view from the bedroom, the location and the little village of Pallanze Did not like the fact that the airconditioner is put off in the middle of the night.
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8.0review from
Charming hotel, friendly staff, gorgeous view and excellent location--just steps from restaurants and the ferry landing. Beds and pillows were firmer than we are used to, but we learned on checking out that if we requested they'd change the pillows and even the mattress. Staff very eager to please--rare in Europe.
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8.0review from
Outstanding service - friendly and welcoming. An attractive well maintained building with character in a superb location - views of the lake and surrounding mountains were unimpeded by lakeside traffic found in other parts of Laker Maggiore. The room was over-heated. This was rectified after it was brought to the attention of staff.
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8.0review from
Closeness to the lake Nothing to dislike about the hotel
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8.0review from
Charming hotel, friendly staff, gorgeous view and excellent location--just steps from restaurants and the ferry landing. Beds and pillows were firmer than we are used to, but we learned on checking out that if we requested they'd change the pillows and even the mattress. Staff very eager to please--rare in Europe.
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8.0review from
Outstanding service - friendly and welcoming. An attractive well maintained building with character in a superb location - views of the lake and surrounding mountains were unimpeded by lakeside traffic found in other parts of Laker Maggiore. The room was over-heated. This was rectified after it was brought to the attention of staff.
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7.3review from
Very polite staff
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7.0review from
Beautifully situated by Lake Maggiore centrally in Pallanza with lovely lake view and plenty of choice of restaurants very nearby - peaceful and quiet. No safe in the room and little information about the hotel services in the room.
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7.0review from
The hotel was lovely, staff very helpful and pleasant. Beautiful views of Lake Maggiore and you are right by the lakeside once you have crossed the road. The breakfast was too expensive for what it was.
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6.0review from
Staff were delightful - warm, helpful, genuinely friendly. Airconditioning didn't work properly and "laundry facilities" were a laundry service (expensive and unsuitable for our time requirements) rather than washing machine.
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5.2review from
Wireless network would have been nice.
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4.0review from
Visited the islands on the lake The facilities (or lack of)
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6.5review from
Love the view from the bedroom, the location and the little village of Pallanze Did not like the fact that the airconditioner is put off in the middle of the night.
