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The personell was excellent, very important. Cleanliness good. Location for shopping excellent No
Everyone was kind and helpful. I arrived early and they kept my luggage so that I could explore the city while my room was getting ready. They also offered for me to enjoy breakfast and a cafe even though I had not stayed there the night before. Lovely place and great location. It's on a main street, but the room was quiet. As a female solo traveler, I felt safe and content. Plus Verona is a beautiful city to explore. I also took a train for the day to Lago de Gardo 20 minutes away. Beautiful as well.
Verona is a fun place to walk around from this centrally located hotel. We had the large corner suite on floor 1 above the very cool bookshop. The decor could possibly do with a refresh. Initially our room was very hot and the heater controls seemed to be broken but we were able to open the large windows and soak in some of the surrounding bustle. The staff are efficient but not very warm. Free internet access is good, the breakfast is average. The hotel is obviously in an old building and the decor could do with a refresh but still keeping true to current old world charm
Beautiful hotel in the heart of old town Verona. Rooms were luxiourious; breakfast items varied and plentiful Not a single complaint
location, bathroom and breakfast difficult parking
The rooms were exceptionally well decorated with all possible comforts. It was quiet an relaxing and extremely beautiful the atmosphere was captivating and classy, the staff proficient, efficient and unobtrusive. I didn't like the view. The room was surrounded by construction works and this really spoiled the beauty.
Great position close to all sites and shops of Verona. Very attentive friendly staff. Lovely bar and lounge areas Lack of natural light
Perfect location good rooms
The reception and dining room staff were courteous and helpful. We only stayed for two nights but were made to feel very welcome.
I liked most the location, the helpful staff, and the quiet room.
classy accomodations and very friendly and helpful staff as well as excellent breakfasts
Beautiful hotel, excellent location, BUT lacks atmosphere due to it being so empty whilst there. I don't know the reason for this, but I wanted to eat in the great setting for a restaurant, but didn't see 1 person use it in the time we were there. The empty restaurant!
A 5 star hotel in the city center! Beautiful old palace!
The hotel has a super location and the staff were very helpful.
Staff very welcoming, friendly and helpful and they all spoke English! The food was great in the hotel and it was situated close to all the sights and shopping. Our room was excellent with beautiful furnishings and they gave us complimentary champagne and fruit for our anniversary! Would thoroughly recommend this hotel.
Location and service. Rooms need a face lift..... but service made up for it.
Impressive entrance and main lobby, one of a kind. Not appropriate breakfast room/feels really average to have breakfast there.... brakfast, small room
We stayed at the hotel for three nights with our two small children. The staff were very pleasant and provided anything required to make our stay comfortable. The food was good and the rooms exceptionally comfortable. we would recommend the hotel for a most enjoyable stay in beautiful Verona.
n/a No Air conditioning,extremely uncomfortable because of this.No food available on arrival in the afternoon.Would you like some toast sir!!! 5 Star hotel,definately not,needs new A/C UNIT fitting which works whether the weather outside is warm or not!!!!
The hotel staff were very polite. I have asked for a smoking room and I got a non-smoking room.
Courtesy of staff, nice room, great location Lack of any common facilities (understandable given size of hotel)
Lovely rooms, excellent beds and bed linens perfect in town location, fantastic helpful staff. in room breakfast was a treat - they garaged our car in a close by secure garage . we very much enjoyed our stay. my kind of hotel. The zero cancellation refund policy is too restrictive and frankly unrealistic.
Really unusual location right in the heart of Verona with the entrance in the corner of the courtyard of the Casa di Giulietta (Juliet's house). If you arrive in the daytime, you will need to fight through the crowd taking pictures of the famous balcony. Once inside, it is a haven of peace and calm. Beautifully appointed and with a wonderfully attentive staff. It's expensive but a great treat in the very heart of Verona.
The helpful receptionist. Excellent central position with lively street view. Attractive furnishings and comfortable room. over complicated touch pad lighting system and room safe locking system.
This hotel was all we hoped for - luxurious, in a perfect location, with attentive and helpful staff. The breakfast in the room was excellent. We would love to stay again.
The staff went out of their way to help me with every demand or question I had
Staff was wonderful room perfect location unbeatable. We loved our stay.
The staff was very kind and the locations is very central.
The friendliness of the staff. No iron, no bottle of wine, flowers etc on arrival as stated in the literature. Air con did not work very well. The fact that Booking.com had not informed the hotel operator of our arrival.
very good location if you wish to explore the city by foot, spaciouse and comfortable rooms and ofcourse, the main reason, the unique and atractive location within the Romeo and Juliet court yard with all the visitors as the constant background for the price, a little upgrade to the amenities would be welcomed: an English channel on TV, upgrade to the breakfast, etc.
I like the style of that hotel .It is an old charming hotel with stylish saloons and elegant rooms no
This is a beautiful hotel. It is in the best location in Verona. The service was impeccable and the staff was superb.
very nice and wonderful hotel
The location is excellent and the decor and facilities are extremely tasteful. The rooms have originality and character. The shower was difficult to use without having water all over the floor. The bed-side reading lights were unsatisfactory.
The hotel was really very charming and very comfortable. A little of the street noise from the location but well worth it to be in the heart of the city. The staff was very friendly and helpful, especially thee waiters in the morning serving breakfast! We hope to be back to Hotel Gabbia D'Oro and will be recommending it to our friends. Can't think of anything we didn't like, wish we could have been there longer!
The location was absolutely perfect! Right in the center of the old town, with shops, restaurants and night life right outside the door. The staff was very friendly and eager to help out. Great stay - will defintely try to book again. Reaching downtown via car is a little tricky because of all the one way streets and pedestrian routes but worth it once you arrive at the destination.
The attention to detail at the hotel, in the training of the staff, in the desing of the cooman areas and sleeping rooms, and in the elegant breakfast are first rate. The front desk sent us to a highly over-done and over-priced restaurant, representing it as "simple, but good." In 20+ trips to Italy, this was probably the least simple restaurant I have been in, and it was horribly over-priced.
I really liked the hotel and will be going back there again. Very nice room/suite in probably the best location in Verona. Very helpful staff who were there when you needed them without being unduly solicitous. Room maintained to a very high standard. Good breakfasts. Couldn't tell from the info in the room or on the phone itself how to get room service but still managed to get early morning tea thanks to the really helpful staff.
Excellent location, genuine and historical venue, great people, good quality-price relation If window opened at night it can be noisy
Great boutique hotel in city center of Verona. Service and staff very helpful and always have a big smile. Rooms are quiet, clean, and nicely furnished
The hotel was conveniently located, it was a nice size, it had good facilities including a gym and a spa, the rooms were modern and of a decent size, would be very happy to return. Nothing
Central location, very good for sights and shopping. Excellent buffet breakfast, very good service. Extremely clean, comfortable and quiet. Staff spoke very good English and very helpful. None
The staff and the location. My room on 1st floor seemed a bit dark.
The cleanliness and location of the hotel and the comfortable room and shower. At times one could hear conversations next door.
Cosy and comfortable room. No safe in the room.
The Staff Nothing
The location in the historic centre of the city was very convenient. Although the hotel has no car parking which makes things difficult if you arrive by car, the staff are very helpful to arrange free permits and move your car in the public parking spaces immediately adjacent to the entrance or to arrange off site garaging for a fee. Our room's windows were eight feet from the floor and so there was no view out.
I visited the horse show in Verona with my grand daughter and we spent a wonderful evening in Hotel Antica Porta Leona, it is by far one of the best hotels I have stayed in for a long time (and I spend a lot of time in hotels around the world due to business), compliments to the owners and all the staff who were extremely helpful when my grand daughter left her teddy bear, which they kindly posted onto us, many thanks to them all. Nothing all wonderful
helpfull staff breakfast facilitys poor , no room service,no fridge in room.
Excellent hotel. Everything was new and clean.Extremely well locted and the empoyees were very nice!!!
The hotel staff very friendly and welcoming. The front desk staff could speak english which was helpful to a non-italian speaker, but were willing to help me learn some italian also. I was traveling alone, so I was happy about the safety of the area and that there was 24 front desk staff. The buffet breakfast was very good. Eggs, meat, cheese, bread, fruit, cereal, juices etc. The wifi internet worked in my room and a computer was available in the lobby for guest use.
The friendly and helpful staff
The location is absolutely outstanding. You can site see and shop right out your door, and return to your hotel a few times a day with ease. The staff was so nice! My room was over the front entrance, and I could hear all the hotel guests coming home after later dinners/nights out. A bit too much noise, but I'm sure there are other rooms without this problem.
The location was ideal. A fairly quiet street just of the city centre.
Location, hotel staff No bar, rooms being renovated while I was there, noise from bathrooms above my room
The staff was very helpful and everything was excellent.
The location was perfect, just minutes away from the roman theater and close to shopping and restaurants.
The location of the hotel was excellent near the main tourist attractions and in the town centre. I was impressed by the hotel cleanliness. Nothing
excellent location, near the main square but in a quiet street no tea and coffee making facilities in the room
The location of the hotel. Amazing bathrooms. Great design .Lovely shower with lots of room. Found the bedroom a bit small for three people. However we were only there for one night so the room was acceptable
Tha location was quiet and pretty. It was an easy walk into Verona, our room was spacious, clean and lovely. Tommy, the proprietor was very helpful and charming.
The hotel is set in a small historic mansion perched on the hillside just outside the city center. Cosy and intimate atmosphere, very spacious bedroom and bathroom. Lovely little garden around the building. Warm welcome. You can have your breakfast (mainly sweet treats) in the two sitting rooms, where communal tea/coffee facilities and juices (for free), snacks, wine and drinks (for a fee) are available throughout the day. Free parking available on site, ask for the gate remote control on arrival to get the car in. The hotel can be reached only through very narrow lanes and may be difficult to find if you don't have a map or a navigator. There is some parking space next to the entrance gate, but on arrival I would suggest you just pop in and ask to get into the walled car park before getting your luggage out of the car. The acces paths from the gate and the car park to the hotel are a bit steep, with various steps, so unsuitable for anyone who uses a wheelchair.
good loaction and easy walking distance to city centre; lovely to have brakfast in the garden. staff very frioendly and helpful .location quite and away from city noises.great home made breakfast no
The place and the house were very nice. The quiet of the place.
not hot enough shower water
Efficient without fuss
This is a decent if fairly non-descript hotel. It is clean, the location is good and breakfast is plentiful - what more could one want for this kind of price? Not a romantic place but a good deal.
easy walking distance to old town, friendly staff located on a busy street
Very good breakfeast, polite service staff, garage to place the car No
The Staff at reception were absolutely amazing. Couldn't have been more friendly and helpful. Even though the room was clearly indicated as "non-smoking" there was a pervading smell of old tobacco smoke and evidence thereof could be seen on the airconditioning ducts. Clearly this was previously a "smoking" room and the aircon needed to be cleaned out thoroughly.
Location too hot in the room, as it was street-side impossible to open the window
It is just 10 min walking to the city center. Good location and, to be honest, good value for money, if you come to hotel just to sleep. The staff seemed to be annoyed simply with presence of guests. We had a feeling that neither curtains, no coverlet or curpet have ever been washed. Just like feeling that everything was stale. Breakfast was so-so.
The free offer of the bicycles was great. The hotel is situated good. the basic rooms lack comfort. The breakkfast is pretty basic.
the staff was very helpfull, the hotel was nice
Thestaff was particularly friendly and helpful - always appreciated.
Beautiful - in the heart of it all - romantic - scenic - great walking to everything - on main thoroughfare so getting around was easy once we located the residence - charming old world but modern bath, internet, nice people Parking very off site (I should have investigated Verona more to know this)