Viagrande Hotels

Room was a nice size and it was clean. Steph was unfriendly and unhelpful. Also, shuttle bus was full when we needed it. We needed to get to the airport at 5 o'clock in the morning. That's why we stayed at the hotel! Had to take a taxi for $20 instead.

The swimming pool, the breakfast and the fact there was outside seating at the restaurant We thought the food sereved in the restaurant was not up to the standard of the rest of the hotel. On most oaccasions the food was barely warm and not hot, service although polite and frielndly was incredibly slow and the menu was monotonous particularly on the last two nights when there were not even any dishes of the day to choose from

Kein Shuttleservice von und zum Flughafen am Samstag ab 13 Uhr und auch nicht am Sonntag. Man muss ein völlig überteuertes Taxi buchen. No shuttle to airport after Saturday 13.00 and also none on Sunday. These times would be the most important times to offer the shuttle to turists. You have to take a taxi wich is extremely expensive and at the end halve the price of the room. For this reason we never come back to this hotel.

Internal decor was refreshing, staff were in the main helpful and the room quiet for a stop over.It was the nearest to the airport but still 10 mins drive. We could not be offered computer facilities to confirm our onward flight and there was no complimentary transit bus available from airport to hotel

swimming pool no early breakfast for at least a cup of coffee for early leaving

Room, breakfast, hotel interior, location are good. Hotel bar didn't work at midnight. Hotel staff failed to provide adapter for electricity plugs, so I had no ability to charge my laptop.

the only that no wifi was on place they told that no cards and we have to go to vodafone to buy moble connection sorry in a hotel normaly is free in malta you find free wifi even in a restaurant am not saying in hotel room but in reseption thank this was not the first time that we was in hotel

Good quality, clean and friendly staff. A bit pricy. Location not great (Catania is not great as well) but close to the center.

Friendly staff (although the barman was sometimes difficult to find) Some loud, brash Americans who were obviously on their tour of Europe, and thought they owned it.

position for exploring

1) the central placement of the hotel 2) in low season they can park your car themselves in the garage 1) the city itself is awful: very dirty, all walls and historic buildings are in graffity even fountain and main street, a lot of poor and dirty people on streets outside the 1 main walking road (so in the evening it's scary to walk). We ran away from this city on 3d day, although planed to stay for 5. The main reason to come here is Etna - that is fantastic. 2) the hotel itself is business-style one with old furniture with respective "old smell" in rooms. Think that it should be cheaper

Food in the restaurant was very good. Staff very helpful, courteous and friendly Our meal on thursday 21st was exactly the same as that on the wednesday although very good 20th. Howevber a word with reception ensured we had different menu friday and saturday which were bo9th excellent. some thought need sto be put into serviuce for guest who stay more than 1 night

Near to the airport, nice green garden oasis in the town. This hotel is too far from 5 stars.

Spacious room, clean and nice bathroom. Nice staff (Alfredo) ! Modern and nice pool, great breakfast, lots of choice. The hotel is about 5 min. from the city centre. There is a hotel shuttle, but the shuttle doesn't drive frequently. Drinks and food are pretty expensive in the hotel, glas of soda eur 4,-.

Pool. Still no fitness center. I stayed for a week and breakfast was the same every morning. Overpriced menu.

* REstruant made some good food (pasta at least). * Close to airport if yo on you way home (But is is not reaally possible to work to airport even it is only 2 km away). * Rooms to small! * Resturant service limited (only from 20 o clock in the evning, hence ,ot good for famillies with small childeren). Limited selection for room service! PRICY prices!

The hotel is in general nice, namely the garden and the swiming pool. It's located near the beach, although it's on the other side of the road (no direct connection); The hotel is in front of a noisy road; the employees are nice in general but need a little bit more of organisation; we found the bedroom small for one couple and one child

staff breakfast was very poor and the hotel is rather dark inside.

Terrace bar was very nice and service there was good.

Central location (easy walking distance to historic centre, quiet at night), helpful staff, attractive building

When I booked the hotel it says: last room, book now. When I got there, there was nobody except 2 swedish persons.The hotel is nice, but if there are no guests, it's no fun. Design hotel, maar ook klassiek antiek gedeelte, erg mooi. internet to expansive, the price is 0.75 ct per hour but you have to pay for 24 hours. small swimmingpool. beachshuttle is ok, nice beach. nothing to do in the neighborhood but busstop to centre is outside the hotel.

quiet at night, pleasant to be away from center of city internet is expensive !

Unfortunately, because it was the end of our long travel from the US, we slept though our stay

Nice design, new furnitures. The breakfast was extremely disappointing, the served us three tiny (3 cm diameter) bread slices and some crackers. Far from being enugh considering that it is a 4 star hotel. Air conditionning was inexistant in the public areas outside the hall.

The location of the hotel in the town center allowed us not to use the car, avoiding the traffic jams of Catania