Una Hotel Palace

The breakfast offers a huge assortment of fruits, breads, cheeses, cereals, eggs, and juices. Guests have also mentioned that the breakfast is delicious and very diversified.

Some guests have mentioned that the rooms are still hot, and the thermostats are set to locked, making it impossible to control the temperature. Additionally, some guests have noted that the furniture is old and the rooms need a makeover.

The hotel is in the heart of Catania, offering a fantastic central area with easy access to monuments, stores, and other attractions. Additionally, the rooftop bar/restaurant provides an amazing view of Mount Etna.

The service staff is excellent, very cordial, professional, and helpful. Guests have also mentioned that the staff are friendly, smiling, and willing to help all the time. However, some guests have noted that the front desk staff were not welcoming at first.

The hotel offers perfect valet parking, and there is a useful garage below the hotel. However, some guests have mentioned concerns about the parking service, including a bathroom that smelled like urine and delays in getting ice to the room.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests have praised the premium rooms for their spaciousness, large bathrooms, and excellent maintenance by the staff. The rooftop restaurant also offers a stunning view of Mt Etna, making it a worthwhile upgrade.

The hotel's central location makes it convenient for exploring Catania's main attractions, such as the Roman Amphitheatre, Giardino Bellini, and the Church of the Badia di Sant'Agata, all within walking distance.

Some guests experienced issues with room temperature control, with rooms being too warm and the inability to adjust the temperature. Consider checking the room temperature control upon arrival.

The valet parking service has been highly praised by guests for its convenience and efficiency. It's recommended for those traveling by car, as parking in the area can be challenging.

Guests have mentioned that the panorama breakfast, offered at an additional cost, is worth trying for a couple of days due to its delicious offerings and the superb view it provides.

Some guests appreciated receiving room upgrades, particularly to a room with a balcony. It might be worth inquiring about upgrade options during the booking process.

The rooftop terrace offers a beautiful view of Mt Etna and is a great spot for an early evening drink. However, note that the air conditioning may be turned off during certain seasons, potentially affecting room temperature.

While the standard breakfast is described as average, the panorama breakfast on the seventh floor offers a wider selection. Guests have suggested considering this option for a more varied breakfast experience.

Some guests have noted that the service at the rooftop restaurant was not as attentive or welcoming as expected. It's advisable to manage expectations when dining at the hotel's restaurants.