Guest reviews
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All Reviews
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Solo
Overall Rating
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8.2 "Breakfast is good."
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8.1 "Vibe was good."9.5 "95% thought, the
hotel was modern ." 7.3 "73%enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." 7.1 "71% said it was astylish hotel ." -
7.7 "Good service."9.5 "95% found the
staff to be very friendly ." 9.1 "Management was excellent , said 91%." -
7.7 "Good location."8.8 "88%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
5.5 "Rooms are ok."5.3 "Only 53% thought the
shower was ok ." -
4.5 "Not very clean."4.7 "53% said
rooms were dirty ." 3.6 "64% said thebathroom was dirty ." -
3.7 "Not very comfortable."4.2 "58% said
rooms were small ." 4.9 "51% didn't like theuncomfortable beds ." 0.9 "91% thought it wastoo noisy ." 3.4 "66%criticized the small bathroom ." 2.3 "Air conditioning was criticized by 77%." -
3.6 "Value below average."
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3.5 "Bad amenities."3.5 "65% thought the
building wasn't nice ." 1.4 "86%complained about the elevator ." -
2.7 "Disappointing internet connection."2.3 "77% said the
wifi quality was bad ."
Overall Rating
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8.3 "Location is great."9.1 "91%
liked the proximity to sightseeing ." -
8.0 "Breakfast is good."
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7.2 "Good service."9.5 "95% found the
staff to be very friendly ." -
6.0 "Rooms are ok."5.2 "
Beds were acceptable for 52%." 5.2 "Only 52% saidrooms were clean enough ." 5.4 "Only 54% thought theshower was ok ." -
5.0 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." -
3.9 "Not very comfortable."3.9 "61% said
rooms were small ." 1.2 "88% thought it wastoo noisy ." 3.4 "66%criticized the small bathroom ." -
3.9 "Value below average."
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3.5 "Bad amenities."3.5 "65% thought the
building wasn't nice ." -
2.9 "Disappointing internet connection."2.5 "75% said the
wifi quality was bad ."
Overall Rating
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8.2 "Breakfast is good."
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8.0 "Location is great."
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7.9 "Good service."
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5.9 "Food is average."
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5.8 "Rooms are ok."
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3.9 "Not very comfortable."4.8 "52% said
rooms were small ." 4.9 "51% didn't like theuncomfortable beds ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
Just renovated, nice room. Good location on river. Short walk, but expect a steep climb to an impressive castle. Charming hotel and very cordial staff. Must use public parking. Could be difficult if it gets crowded during high season.
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3.6review from
Great location. Restaurant was modern and attractive. It wasn't clear during bookking that we would have to share a bathroom. Also, the heating in our room frequently didn't work and there were insufficient blankets and towels. The restaurant staff seemed to regard guests as a nuisance and weren't keen to help. There is also a smell from the deli downstairs that permeates the hotel.
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5.3review from
The town of Vianden is beautiful and the location of the hotel was superb. Renovation work was still on going and we were disturbed by drilling at 7.50am. As our stay was in late March, the town was very quiet and everything closed early.
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6.0review from
Friendliness of staff and feeling of being at home and having a family room.
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4.8review from
Location, pretty town and very quiet Hotel rooms a bit basic and not much in the way of home comforts, hotel restaurant food a bit of a let down and quite expensive.
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3.6review from
The hotel lighting system is very dangerous. It is on a timer system, I was half way up a staircase to my room, and it suddenly went pitch black. I had to feel my way to the light switch completely in the dark. How I didn't fall I don't know. I will never use this hotel again. I asked for a cup of coffee and was told that none was available. Neither could they offer breakfast before 8.30am. My coach was leaving at 8.15am on 28/4 from the Grand Hotel Vianden. I asked if I could have an early breakfast, but was told breakfast was not until 8.30. I had breakfast at the Grand Hotel before leaving. The cost of breakfast was deducted from the bill.
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6.4review from
The room was darling, with several big French windows looking out over the heart of downtown. The decor was nice and airy and we were pleasantly surprised with a large tv in our room. We enjoyed the staff and their cute doggy. Because of the location, the road was noisy at times, but that was also part of it's charm. Bring earplugs!
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4.0review from
location parking problems (on market days), confusion over opening times of the restaurant, breakfast, only fair in quality and variety.
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4.8review from
Restaurant was very good Lighting in foyers and on stairs/landings was short duration self switching. Shower and toilet a long way from room.
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4.8review from
The town was beautiful. The hotel is located in the center of town at a busy crossroad and was very loud with cars and trucks in the morning.
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3.6review from
Great location. Restaurant was modern and attractive. It wasn't clear during bookking that we would have to share a bathroom. Also, the heating in our room frequently didn't work and there were insufficient blankets and towels. The restaurant staff seemed to regard guests as a nuisance and weren't keen to help. There is also a smell from the deli downstairs that permeates the hotel.
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5.3review from
The town of Vianden is beautiful and the location of the hotel was superb. Renovation work was still on going and we were disturbed by drilling at 7.50am. As our stay was in late March, the town was very quiet and everything closed early.
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6.0review from
Friendliness of staff and feeling of being at home and having a family room.
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4.8review from
Location, pretty town and very quiet Hotel rooms a bit basic and not much in the way of home comforts, hotel restaurant food a bit of a let down and quite expensive.
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3.6review from
The hotel lighting system is very dangerous. It is on a timer system, I was half way up a staircase to my room, and it suddenly went pitch black. I had to feel my way to the light switch completely in the dark. How I didn't fall I don't know. I will never use this hotel again. I asked for a cup of coffee and was told that none was available. Neither could they offer breakfast before 8.30am. My coach was leaving at 8.15am on 28/4 from the Grand Hotel Vianden. I asked if I could have an early breakfast, but was told breakfast was not until 8.30. I had breakfast at the Grand Hotel before leaving. The cost of breakfast was deducted from the bill.
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6.4review from
The room was darling, with several big French windows looking out over the heart of downtown. The decor was nice and airy and we were pleasantly surprised with a large tv in our room. We enjoyed the staff and their cute doggy. Because of the location, the road was noisy at times, but that was also part of it's charm. Bring earplugs!
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4.0review from
location parking problems (on market days), confusion over opening times of the restaurant, breakfast, only fair in quality and variety.
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4.8review from
Restaurant was very good Lighting in foyers and on stairs/landings was short duration self switching. Shower and toilet a long way from room.
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4.8review from
The town was beautiful. The hotel is located in the center of town at a busy crossroad and was very loud with cars and trucks in the morning.