Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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7.7 "Good location."10.0 "
City centre within easy reach , said 100%." -
7.6 "Good service."8.1 "81% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." -
7.2 "Good breakfast."
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6.2 "Average comfort."6.9 "Only 69% said
rooms were big enough ." -
5.6 "Rooms are ok."6.9 "Only 69% said
rooms were big enough ." 5.8 "Only 58% saidrooms were clean enough ." -
3.7 "Bad amenities."2.1 "79% thought the
building wasn't nice ." -
3.6 "Value below average."2.2 "78% said the
breakfast was too expensive ." -
2.1 "Disappointing wellness & sports facilities."
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1.8 "Horrible vibe."1.1 "89%
criticized the unstylish hotel ." 3.1 "Unfriendly atmosphere , according to 69%."
Overall Rating
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7.7 "Good location."10.0 "
City centre within easy reach , said 100%." -
7.4 "Good service."8.0 "80% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." -
6.7 "Breakfast is mediocre."
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5.9 "Average comfort."6.3 "Only 63% said
rooms were big enough ." -
5.2 "Rooms are ok."6.3 "Only 63% said
rooms were big enough ." 5.6 "Only 56% saidrooms were clean enough ." -
3.3 "Value below average."2.5 "75% said the
breakfast was too expensive ." -
3.2 "Terrible amenities."1.7 "83% thought the
building wasn't nice ." -
1.8 "Horrible vibe."0.9 "91%
criticized the unstylish hotel ." 3.1 "Unfriendly atmosphere , according to 69%."
Overall Rating
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7.6 "Good service."
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7.6 "Good location."
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5.6 "Rooms are ok."
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4.1 "Value below average."
Overall Rating
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7.6 "Good location."
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7.4 "Good service."
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6.4 "Average comfort."
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5.5 "Rooms are ok."
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3.7 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.7review from
The hotel looks really cheap, I would never go back, the worst is that I have choosen this because of fitness room. But the access to the fitness is 18,5€.
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6.0review from
It was easy to find after a long journey and a comfortable stay before the next leg of our journey.
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4.3review from
Location. Only. Yes. I was promised the use of Thermalia complex for 6.5 euro per person. When we arrived we could enter it for free but there is no use in that - they have only cabinets there with expensive procedures which you should book long before hand. The stuff spoke zero English in Thermalia, the complex itself looked like the hospes - lots of 70-80 old people. Only. Waste of money - i would not come there if they told me on the phone that i cannot use the Thermalia.
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7.7review from
We have stayed at the novatel several times, for several nights as we like Vichy and have friends living near. We like the novatel because rooms are a good size, there is a swimming pool and there are parking facilities. I think it's the only hotel in vichy with a pool. It is central, very near to shops and restaurants. WFI is a little expensive. In many hotels there is no additional chargae. Probably beginning to need some refurbishment.
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5.7review from
location, parking double bed too small. It looks a bit old, a renovation would be welcome
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3.7review from
the location and parking facilities are about the only qualities worth mentioning of this hotel. Service is non-existent, utilities do not function, staff are simply not interested in their guests and very unhelpful, the rooms are gloomy and for the price charged it is clearly misplaced in your ranking. It should be one star with a warning.
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3.6review from
I stayed for the second and last time in this hotel because of my experiences below. The restaurant menu is still in French only! More worse was that the air- conditioning was switched off in the entire hotel with an outside temperature off more than 27° Celsius!!!!!!!
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6.0review from
Hotel reception staff was friendly and helpful. Hotel has a good location in the city center of Vichy. Hotel restaurant diner menu was only in French not in English or any other language.
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3.7review from
The hotel looks really cheap, I would never go back, the worst is that I have choosen this because of fitness room. But the access to the fitness is 18,5€.
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6.0review from
It was easy to find after a long journey and a comfortable stay before the next leg of our journey.
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4.3review from
Location. Only. Yes. I was promised the use of Thermalia complex for 6.5 euro per person. When we arrived we could enter it for free but there is no use in that - they have only cabinets there with expensive procedures which you should book long before hand. The stuff spoke zero English in Thermalia, the complex itself looked like the hospes - lots of 70-80 old people. Only. Waste of money - i would not come there if they told me on the phone that i cannot use the Thermalia.
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5.7review from
location, parking double bed too small. It looks a bit old, a renovation would be welcome
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3.7review from
the location and parking facilities are about the only qualities worth mentioning of this hotel. Service is non-existent, utilities do not function, staff are simply not interested in their guests and very unhelpful, the rooms are gloomy and for the price charged it is clearly misplaced in your ranking. It should be one star with a warning.
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3.6review from
I stayed for the second and last time in this hotel because of my experiences below. The restaurant menu is still in French only! More worse was that the air- conditioning was switched off in the entire hotel with an outside temperature off more than 27° Celsius!!!!!!!
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6.0review from
Hotel reception staff was friendly and helpful. Hotel has a good location in the city center of Vichy. Hotel restaurant diner menu was only in French not in English or any other language.
