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Hôtel Mercure Vichy Thermalia

1 Avenue Thermale, 03200 Vichy, Auvergne, France

+33 4 70 30 52 52

$90+

Overview
Reviews
Photos
Map

Hôtel Mercure Vichy Thermalia - Vichy - Building

Provided by Leonardo

Hôtel Mercure Vichy Thermalia - Vichy - Bedroom

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Hôtel Mercure Vichy Thermalia - Vichy - Pool

Provided by Leonardo

Overall guest ratings

7.9/10 Good

Based on 508 reviews

Review highlights

Location

7.7
Service

7.6
Wellness Area

2.1
Vibe

1.8

Good to know

Comfortable beds

Nearby

About

In the heart of the thermal spa city and its parks, closed station, the Mercure Vichy Thermalia hotel offers modern rooms with every comfort in an Art Deco spirit. Located right in the town centre of Vichy, its terraces and its heated outdoor pool (from 15 May to 15 October depending on the weather) will add extra pleasure to your business or family stay. If you wish, the hotel can provide conference rooms for the organisation of your seminars. For relaxation, enjoy the Thermal & Spa area.

accorhotels.com

Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
Internet
Meeting/Banquet facilities
Room service
Casino
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24 Hour Front Desk
Safe
Sauna
Fitness center
Storage available
Terrace/Patio
Laundry service
Spa
Cable or satellite TV
Babysitting/child services (surcharge)
Parking (surcharge)
Designated smoking area

Guest Reviews

All Reviews

Couples

Solo

Families

Overall Rating

7.9 Good

Based on 502 reviews

Location

7.7

Service

7.6

Breakfast

7.2

Comfort

6.2

Room

5.6

Amenities

3.7

Value for money

3.6

Wellness Area

2.1

Vibe

1.8

Overall Rating

7.9 Good

Based on 421 reviews

Location

7.7

Service

7.4

Breakfast

6.7

Comfort

5.9

Room

5.2

Value for money

3.3

Amenities

3.2

Vibe

1.8

Overall Rating

7.8 Good

Based on 55 reviews

Location

7.6

Service

7.4

Comfort

6.4

Room

5.5

Value for money

3.7

Overall Rating

8.0 Good

Based on 25 reviews

Service

7.6

Location

7.6

Room

5.6

Value for money

4.1

Recent Reviews

All reviews
Positive
Neutral
Negative

10.0

Pros: Great place to stay 5 mins into town centre comfy hotel staff really helpfull

Reviewed Jun 2017

review from
4.6

Pros: Not much. The hotel is a low grade 2 STAR whereas you list it as 4 Star. Will not recommend it to anyone. Almost want to report to the organisation which gives ratings that it is trading under false ...

Cons: The hotel is definitely NOT 4 STAR - more like a low grade 2 STAR. No room service, no hotel parking, staff not the friendliest we have experienced. The room was most uncomfortable, not even basis ...

Reviewed May 2017

review from
8.3

Pros: Nice clean rooms!!

Cons: Terrible signs in the initial parking area!

Reviewed Apr 2017

review from
6.7

Pros: The room was good, confortable and had a nice view. But nothing that you won't find in a 3 stars hotel. The restaurant is really good, try it even if you're not staying in the hotel.

Cons: The outside of the rooms, corridor and carpet, looks very old and badly decorated. Also, the big attractiveness of the hotel is to be connected to a spa, however the employees can't give you ...

Reviewed Nov 2016

review from
6.3

Pros: Restaurant at hotel. Vichy is a strange place. Having researched it, I thought we would try it out instead of clermont ferrand where we usually stop en route. Mercure is ideal if you have booked a ...

Cons: The town is not for tourists.

Reviewed Oct 2016

review from
7.5

Pros: Staff were extremely helpful and fen though it was in centre of town it was a quiet location. We stayed on a Sunday though.

Cons: Nothing

Reviewed Sep 2016

review from
8.8

Pros: Tea / coffee making facilities in our room :) Nothing was too much trouble for the staff.

Reviewed Sep 2016

review from
7.9

Pros: Location was excellent, close to the centre of the city and the interesting older parts. Parking was good but was an additional cost.

Cons: Breakfast was adequate but rather expensive for what it was.

Reviewed Sep 2016

review from
6.3

Pros: Good central location close to shops, restaurants and spas.

Cons: Not clear to us how this is a 4 star hotel. 3 star is a more accurate reflection. Hotel restaurant was average, better restaurants in the town centre. Hotel felt a bit dated and old.

Reviewed Sep 2016

review from
10.0

Pros: Our second visit to the Vichy Mercure, which says it all really! We love it clean, friendly staff, great location and the best ever hotel breakfast!!

Reviewed Sep 2016

review from

10.0

Pros: Great place to stay 5 mins into town centre comfy hotel staff really helpfull

Reviewed Jun 2017

review from
8.8

Pros: Tea / coffee making facilities in our room :) Nothing was too much trouble for the staff.

Reviewed Sep 2016

review from
10.0

Pros: Our second visit to the Vichy Mercure, which says it all really! We love it clean, friendly staff, great location and the best ever hotel breakfast!!

Reviewed Sep 2016

review from

8.3

Pros: Nice clean rooms!!

Cons: Terrible signs in the initial parking area!

Reviewed Apr 2017

review from
6.7

Pros: The room was good, confortable and had a nice view. But nothing that you won't find in a 3 stars hotel. The restaurant is really good, try it even if you're not staying in the hotel.

Cons: The outside of the rooms, corridor and carpet, looks very old and badly decorated. Also, the big attractiveness of the hotel is to be connected to a spa, however the employees can't give you ...

Reviewed Nov 2016

review from
7.5

Pros: Staff were extremely helpful and fen though it was in centre of town it was a quiet location. We stayed on a Sunday though.

Cons: Nothing

Reviewed Sep 2016

review from
7.9

Pros: Location was excellent, close to the centre of the city and the interesting older parts. Parking was good but was an additional cost.

Cons: Breakfast was adequate but rather expensive for what it was.

Reviewed Sep 2016

review from

4.6

Pros: Not much. The hotel is a low grade 2 STAR whereas you list it as 4 Star. Will not recommend it to anyone. Almost want to report to the organisation which gives ratings that it is trading under false ...

Cons: The hotel is definitely NOT 4 STAR - more like a low grade 2 STAR. No room service, no hotel parking, staff not the friendliest we have experienced. The room was most uncomfortable, not even basis ...

Reviewed May 2017

review from
6.3

Pros: Restaurant at hotel. Vichy is a strange place. Having researched it, I thought we would try it out instead of clermont ferrand where we usually stop en route. Mercure is ideal if you have booked a ...

Cons: The town is not for tourists.

Reviewed Oct 2016

review from
6.3

Pros: Good central location close to shops, restaurants and spas.

Cons: Not clear to us how this is a 4 star hotel. 3 star is a more accurate reflection. Hotel restaurant was average, better restaurants in the town centre. Hotel felt a bit dated and old.

Reviewed Sep 2016

review from

Photos

Hôtel Mercure Vichy Thermalia - Vichy - Building

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Hôtel Mercure Vichy Thermalia - Vichy - Bedroom

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Hôtel Mercure Vichy Thermalia - Vichy - Bar

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Hôtel Mercure Vichy Thermalia - Vichy - Pool

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Hôtel Mercure Vichy Thermalia - Vichy - Restaurant

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Hôtel Mercure Vichy Thermalia - Vichy - Attractions

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Hôtel Mercure Vichy Thermalia - Vichy - Outdoors view

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Hôtel Mercure Vichy Thermalia - Vichy - Pool

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Hôtel Mercure Vichy Thermalia - Vichy - Conference room

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Hôtel Mercure Vichy Thermalia - Vichy - Restaurant

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Hôtel Mercure Vichy Thermalia - Vichy - Outdoors view

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Hôtel Mercure Vichy Thermalia - Vichy - Restaurant

Provided by Leonardo

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Hôtel Mercure Vichy Thermalia - Vichy - Bedroom

Provided by Leonardo

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Hôtel Mercure Vichy Thermalia - Vichy - Bedroom

Provided by Leonardo

14/15

Hôtel Mercure Vichy Thermalia - Vichy - Bedroom

Provided by Leonardo

15/15

Map