Overview

Arbutus Inn

2898 Douglas St, Victoria, BC, Canada
+1 250 386 1000

$64+

Overall guest ratings

6.8/10 Good
Based on 489 reviews

Review highlights

  • 8.7
  • 7.7
  • 5.2
  • 5.0

Nearby

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    About

    When you stay at Arbutus Inn, you'll be within a 15-minute drive of British Columbia Parliament Building and University of Victoria. Guests will have free perks like WiFi and self parking. Rooms feature bonuses like refrigerators and microwaves, along with flat-screen TVs and premium bedding.

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    Amenities

    • Free Wi-Fi
    • Car rental
    • Internet
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Business center
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    6.8 Good
    Based on 548 reviews
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.0 "70% thought the service was very professional."
    • 7.7 "Good location."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% thought parking was inexpensive."
      7.1 "71% liked the proximity to sightseeing."
    • 5.2 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 5.0 "Internet is average."
    • 5.0 "Rooms are ok."
      2.1 "79% said rooms were small."
      3.0 "70% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      4.3 "57% found problems with the furniture."
      2.1 "Air conditioning was criticized by 79%."
      1.9 "For 81%, the rooms looked old."
      2.1 "79% said the bathroom was dirty."
      2.7 "73% had problems with the shower."
    • 2.7 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."

    Overall Rating

    6.9 Good
    Based on 279 reviews
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.6 "Good location."
      9.1 "91% enjoyed the restaurants & bars nearby."
    • 5.6 "Average comfort."
      5.7 "For only 57%, the noise level was all right."
    • 5.5 "Rooms are ok."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."

    Overall Rating

    6.8 Good
    Based on 241 reviews
    • 8.7 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.8 "Good location."
    • 5.2 "Average comfort."
    • 4.8 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.2 "68% complained about the bathroom."
    • 3.6 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 2.8 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."

    Overall Rating

    7.6 Good
    Based on 27 reviews
    • 8.5 "Great service."
    • 4.9 "Rooms are not good."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    data provided by TrustYou

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