Pros (+) Kenvin was great at the front desk! Helped us figure what to do, where to go, and where to eat.
Cons (-) Have laundry facilities available for clients to do their own laundry.
2 stars
Arbutus Inn
Photos of Arbutus Inn
Overview
Travelers to Victoria, British Columbia in Canada will find an updated, renovated hotel at Arbutus Inn. The inn is in a convenient location that makes it easy for guests to get anywhere they desire to go in the area.
The hotel has 52 rooms that feature workspaces, premium linens, and kitchenettes. There is also free high-speed wireless Internet. Guests can enjoy watching a number of premium channels on flat-screen TVs as well. Visitors can choose between standard rooms without a kitchen and those that do have one. All rooms will have a coffee maker and microwave.
For those staying in rooms with a kitchen at Arbutus Inn, it’s easy to prepare some meals for staying in. Beyond the hotel, there are plenty of other options for meals. The hotel’s property is right off of a busy transportation route. It’s also easy to walk to some popular shopping areas that have tons of restaurants and bars. Some restaurants that are close by are Ricky’s All Day Grill, Red Robin, Pizzeria Prima Strada, The Black Olive, and Shizen Sushi.
Guests of Arbutus Inn will find many attractions in Victoria to keep them busy during their trips. Many travelers like to go whale watching or check out Craigdarroch Castle. There’s also The Butchart Gardens, Miniature World, Butterfly Gardens, and Carillon Tower. Guests traveling with children will want to go to Mineral World Family Adventure to do some digging too.
Victoria, British Columbia is a nice vacation spot but also good for getting some work done. Travel for business or leisure and you’ll find this hotel is a budget-friendly good choice for both.
Latest deals for Arbutus Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Arbutus Inn
- Free Wi-Fi
- Private bathroom
- Coffee machine
- Air-conditioned
- Flat-screen TV
- TV
- Internet
- Hairdryer
- 24hr front desk
- Car rental
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Kitchen
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
Bathroom
- Shared toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Carpeted
Services and conveniences
- Car rental
- Wake-up service
- Key card access
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- No smoking
- Upper floors accessible by stairs
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Reviews of Arbutus Inn
7.7
Good
1043 verified ratings
Wonderful
293
Very good
242
Good
222
Okay
110
Fair
79
Mediocre
37
Poor
60
Summary of reviews
Pros (+)
Cons (-)
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
24 reviews
8.8 out of 10
1 review
7.1 out of 10
2 reviews
All reviews
Pros (+) It's a well-kept facility, clean and well run.
Cons (-) The AC was weak. The neighboring construction site was pretty noisy from about 7 am; this was irritating but is beyond the control of the Arbutus Inn staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions to Arbutus Inn?
Arbutus Inn is conveniently located near attractions such as Market Square, Victoria Harbour, Miniature World, and Craigdarroch Castle, offering guests plenty of options for exploration and entertainment.
What amenities are available at Arbutus Inn?
Arbutus Inn offers a range of amenities, including free parking, a kitchenette in select rooms, high-speed wireless Internet, and premium channels on flat-screen TVs, ensuring a comfortable and convenient stay for guests.
How is the cleanliness at Arbutus Inn?
Guests have consistently praised the cleanliness of Arbutus Inn, with many reviews highlighting the exceptionally clean rooms and well-maintained facilities, providing a comfortable and hygienic environment for visitors.
What can guests expect from the customer service at Arbutus Inn?
The staff at Arbutus Inn is known for being friendly, helpful, and responsive, contributing to a welcoming atmosphere for guests. Many reviewers have specifically mentioned the polite and accommodating nature of the staff.
When is the best time to visit Arbutus Inn?
Visitors can make the most of their stay at Arbutus Inn during the high season in August, when the location is ideal for exploring the nearby attractions and enjoying the convenience of the hotel's amenities and services.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchen
Guests recommend choosing a room with a kitchenette for the convenience of preparing meals, especially for longer stays.
Consider Noise Levels
Some guests found the hotel to be quiet, while others experienced noise issues. Consider requesting a quiet room or checking for noise complaints in recent reviews.
Explore Nearby Dining Options
While the hotel offers kitchenettes, guests can explore nearby restaurants such as Ricky’s All Day Grill, Red Robin, Pizzeria Prima Strada, The Black Olive, and Shizen Sushi for dining alternatives.
Check for Daily Housekeeping
Some guests were surprised by the lack of daily room cleaning. It's advisable to confirm the housekeeping frequency when booking.
Take Advantage of the Location
The hotel's proximity to a bus stop and car rental services makes it convenient for exploring downtown Victoria, the Butchart Gardens, and other attractions.
Inquire About Room Facilities
Guests recommend checking the condition of facilities such as air conditioning, heating, and bathroom amenities to ensure a comfortable stay.
Consider Parking Challenges
During snowy conditions, parking may be challenging, so it's advisable to inquire about parking arrangements during adverse weather.
Be Mindful of Room Size
Some guests found the rooms to be small, so it's worth considering room size preferences when making a reservation.
Verify Check-in Rates
Some guests encountered unexpected rate increases when extending their stay, so it's advisable to clarify rates and potential additional charges in advance.
Address Noise Concerns
Guests experienced issues with noise from neighboring rooms or external sources, so it's recommended to inquire about soundproofing or quieter room options.
Location
2898 Douglas Street, Victoria, BC
What's nearby
- Chinatown0.9 mi
- BC Ferries1.1 mi
- St. Andrew's Cathedral1.2 mi
- Greater Victoria Public Library1.3 mi
- Royal Theatre1.3 mi
- Christ Church Cathedral1.4 mi
- Royal BC Museum1.5 mi
- British Columbia Parliament Buildings1.5 mi
- Craigdarroch Castle1.7 mi
- Emily Carr House1.9 mi
- Ogden Point2 mi
- Government House2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Arbutus Inn
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $103 |
Average price (weekend night) | $153 |
When to book a room at Arbutus Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Arbutus Inn
FAQs when booking at Arbutus Inn
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in VictoriaMost recommended
See most recommended stays in VictoriaGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Victoria Inner Harbour Seaplane Base |
Distance to airport | 1.2 mi |