A&O Wien Hauptbahnhof

The hotel is conveniently located near Vienna Central Terminal, making it incredibly easy to find your way around Vienna with this hostel as your base. Whether traveling between Prague and Vienna or Vienna and Salzburg, this hostel spares worries about inner-city transportation when setting out as early as six in the morning. The hostel is about a ten-minute walk from the subway station, and there's a supermarket nearby.

The room was clean and perfect, and the hotel itself was clean and spacious. The room was well-heated, cleaned, and the staff were very helpful. However, some guests mentioned that the housekeeping is not great and tissues are not replenished. Additionally, for 3 days the heating did not work, and there was a false alarm at 5 a.m.

The hotel provides private parking, making it convenient for guests with vehicles. However, some guests found the front entrance stairs too steep for carrying heavy luggage.

The hotel offers a packed lunch, special diet menus (on request), a snack bar, a restaurant, and a bar/lounge. Some guests mentioned that the breakfast was not good and the staff of breakfast not good too. They also noted that the coffee was cold on some days and that there was no coffee machine, only instant coffee.

The staff at the hotel are professional, friendly, and cooperating. However, some guests mentioned that the staff were not friendly and that there were long queues at the reception. Additionally, some guests found the staff to be rude and unhelpful.

Some guests reported noise disturbances from common areas and other rooms, so consider requesting a room away from these areas for a quieter stay.

Ensure that all room amenities, such as linens and towels, are provided upon check-in, as some guests mentioned having to request these items or make the beds themselves.

Due to potential noise from other guests, bringing earplugs might be helpful for a peaceful night's sleep.

Take advantage of the luggage storage facilities if arriving before check-in or departing after check-out to avoid lugging bags around.

Visit the nearby "Favoriten strase" street for access to various grocery shops and markets, providing convenient options for meals and supplies.

Be prepared for potential delays during check-in, as some guests experienced waiting in line or using self-check-in machines.

To enhance the stay, consider requesting a room with a better view, as some guests found the views from their rooms to be unimpressive.

If planning to have breakfast at the hotel, be aware that some guests experienced delays and cold coffee, so it might be helpful to have alternative breakfast options in mind.

Due to potential heating issues, be prepared for varying room temperatures and consider adjusting the heating or opening windows as needed.

Enjoy the hotel's common areas, such as the cafe and web surfing area, for relaxation and socializing.