Overview

Mercure Hotel Raphael Wien

Wallgasse 23, 1060 Vienna, Wien, Austria
+43 1905 9660

$77+

Overall guest ratings

8.3/10 Excellent
Based on 2,171 reviews

Review highlights

  • 8.8
  • 7.9
  • 6.5
  • 4.9

Good to know

  • New rooms
  • Modern Hotel
  • Comfortable beds

Nearby

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    About

    Mercure Raphael Hotel Wien enjoys a quiet and central location in the heart of Vienna. Situated close to Mariahilferstrasse, our hotel is ideal for culture and shopping, and a variety of restaurants is also nearby. Attractions such as the Hofburg Imperial Palace, State Opera House and Schönbrunn Palace are easily accessible. Viennese charm in a cosmopolitan atmosphere: We want to make your stay with us a special experience. Take us at our word - we look forward to welcoming you.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness center
    • Storage available
    • Business center
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews of Mercure Hotel Raphael Wien

    Overall Rating

    8.3 Excellent
    Based on 2,171 reviews
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      7.4 "City centre within easy reach, said 74%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% thought parking was inexpensive."
    • 7.9 "Good breakfast."
    • 7.8 "High comfort."
      8.5 "85% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
      7.6 "76% liked the big bathroom."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.0 "60% said the view was so-so."
      6.3 "63% thought the kitchenette was ok."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.9 "Disappointing food."
      4.5 "55% found the side dishes unedible."
      2.2 "For 78%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
    • 4.4 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.4 "Bar is not good."
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    Overall Rating

    8.3 Excellent
    Based on 1,432 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      7.7 "City centre within easy reach, said 77%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.2 "Good breakfast."
    • 6.7 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.8 "Only 58% thought the service was professional."
    • 6.2 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.9 "Only 69% said the rooms were modern."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.0 "Food is average."
      6.8 "Desserts were ok, said 68%."
    • 4.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.3 "Bar is not good."
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    Overall Rating

    7.9 Good
    Based on 282 reviews
    • 8.9 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
    • 7.8 "Good breakfast."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.5 "Only 65% said the rooms were modern."
    • 4.9 "Disappointing food."

    Overall Rating

    8.2 Excellent
    Based on 455 reviews
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% thought it was easy to get to the train station."
    • 7.6 "Good breakfast."
    • 7.6 "Good vibe."
      7.5 "75% thought, the hotel was modern."
      9.5 "95% said it was a stylish hotel."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.0 "For only 50%, the bathroom was ok."
    • 4.6 "Disappointing food."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.1 "Bar is disappointing."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "New rooms"
    "Modern Hotel"
    "Comfortable beds"
    data provided by TrustYou

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