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The views from the hotel
staff assistance was excellent lack of beds at the pool and a games room would have been good and in order to use the spa facilities you had to pay €20 per visit per person yet it was advertised as a facility of the hotel !
The a la carte Restaurant - Poor quality of food - not 5 star at all! met several guests commenting on it.
Views Size of room . Even de luxe was very small
Super friendly staff, Weddings, weddings, weddings
Good position with nice views and very comfortable hotel. Staff frendly Diapointed size of supeiror room. Lots of extra charges ie shuttle bus/newspaper/in room internet/massage usage ect
Excellent spa Restaurant staff were awful - they were slow and brought us the wrong things, dropped things on the floor and were generally unhelpful. We were put in a room in a block that was not yet finished without any terrace/balcony or view at all
The spectacular view and the pool. When we arrived at the hotel, there was nobody to help us with our surcases, so I had to transfer them by myself. For two continuing days the housekeepers forgot to prepare our room and they did it very late (8.00 pm) after our complains.
staff were excellent. facilities were amazing and location was superb.
Everything is excellent from when we arrive until when we leave.Location is very good, we could enjoy beautiful view from room, everywhere in the hotel. Dinner OK, but not every night. You better try outside restaurant, too. Cheapeer and same level as hotel. Breakfast is good, food, service, no problem at all. Shuttle service is good, driver took us to town when we request. Coming back, he came punctually on time to pick us up. If you can understand Italian language, it's better as you will be in Italy. Of course staff's English is OK, but you have to be accustomed to catch Italian English. If your communication ability is OK, you can enjoy your stay. We love to come back again. Nothing at all.
Room was beautiful but the bed was surprisingly uncomfortable. The staff in the restaurant were unfriendly and made us feel unwelcome. Visited the restaurant twice and the experience was consistent both times. The rest of the staff were amazing, however. We loved the ladies at the front desk and the bag boy.
Very nice hotel; attentive staff. I think every maid should be instructed to detect clogged drains, so the guests wouldn't have to complain themselves.
Fabulous Hotel , Great , Efficient and Friendly staff . Felt as if at home in my own personal villa . Great , healthy and fresh food , superbly prepared by what seems to be your personal chef . Great contemporary design , but not pretentious or uncomfortable like most "boutique" hotels. Brilliant relaxing place and real value for money unlike most tourist traps on Amalfi Coast which are overly expensive tourist traps. beautiful roof top pool and garden terrace. There was nothing I did not like about this hotel ,except the spa bath would not drain and the hot and cold mixer was plumbed back to front.
This was my favorite stay on the Amalfi. It's a great place to relax and still be able to do day trips if you have a car. The customer service is outstanding, the breakfast is great, and the beds are really comfortable. Enjoy! Nothing!
I like how much information was provided regarding tours and transportation in the area. Having a shuttle to take you to the center of town was great and the drivers were all nice. Breakfast in the morning was a plus. The first night, a sliding door that separated two sides of my room got stuck, locking me in from the exit. It took a lot to get the door out and I had to change rooms. Then the sheets in the new room had been washed in detergent with a strong scent (which was a first for me regarding hotels) that made me nauseated. I couldn't sleep in the bed. I was given a bottle of champagne for the troubles, but I felt a refund on that night would have been much more appropriate given it was terrible all around. Also, the lounge restaurant menu leaves a lot to be desired. It doesn't change for lunch and dinner. Also, they charge you 3 euros for the cover that was on the table during the free breakfast. When I was asked if I wanted water, I wasn't told that I was buying a whole bottle of it for 3,50 euros. Additionally, everywhere else I ate for prices like that, they served some small dessert-like snack after the meal and offered limoncello at no extra charge. Here, nothing. I ate at a expensive restaurant in Le Sirenuse and didn't pay for the cloth covering the table. I learned why I didn't see people eating there for dinner. While I liked the hotel in general and the rest of my stay, I wouldn't stay there again if I go back to the Amalfi Coast, which I plan to do in a couple of years.
The very well equiped rooms and the high quality of breakfast.
Good location( close to station and town) with lovely seaviews from good sized balcony. Comfortable chairs on balcony.Attractive spacious foyer. Large spacious rooms with good sized flat screen TV.Large bathroom and thick good sized towels.Staff pleasant and helpful. Rooms were stark with no extra comforts. No clock/ radio or little extras that you would expect from this category hotel. Large hanging space but few hangers(3) (requested more but never came) No drawer space. Bathroom large but no shelves or space for toliet bags!Tolietries were poor, (little plastic sachets of shampoo,no creams) so did not make you feel inclined to visit spa. Great views in foyer areas but breakfast room was at back with high windows so no view! Breakfast ok but certainly not gourmet!
We liked breakfast best. The buffet had a good variety and we were served fresh fruit beverages with our coffee. The staff at the wellness centre was unhelpful. The facilities were at a standard that we would expect at a three star hotel but not a four star.
bright room we asked by the internet booking an extra bed for our child, but the reception said their was enough place for the children (3) to sleep in a double bed. A little bit crowdy. We had selected the hotel because they had an indoor swimmingpool. But unfortunatly it was only open between 10-12.30 and 16.30-21.00. We would have liked swimming before breakfast or during the "siesta". Also it was rediculous that only 1 towel was given for the morning and the evening for the swimmingpool.
Very good breakfast,great location,big room and in a nice medium sized town.
Beautiful hotel in a lovely location, not far to walk for ferry or train station. Very good value for money compared to so many others.
great location, and the hotel had lovely big, clean rooms. This hotel is not really aimed at tourists. Recpt staff couldn't really help with organising travels around the area. Seemed to have poor local knowledge. This meant that although the building was 4 star, the experience wasn't...
Modern clean hotel in very good location. Bar not staffed continuously during the evening. Gave up waiting at one point.
Nice large room. Good breakfast. Inconvenient garage set-up, around back of hotel and paying in and out. The TV set was too complicated and no clear directions in the room as to how to operate. One of 2 TV's did not work properly.
This is really just a business hotel which I would be happy to stay in if away on business - Not somewhere I would recommend for a vacation - Nothing really stood out as exceptional The hotel has an environmentally friendly policy which meant it was impossible to get the water any hotter than luke warm and if you wanted you room cleaned and towels changed you had to specifically request this The shower curtain was about 6 inches too short, which meant that the bathroom floor got soaked every time you had a shower
Great view of the sea Location is not the most convenient for train or ferries - a long walk or 20 euro taxi to the ferry terminal.
Amazing view. Very friendly staff. Location to main beach (only 3 min. walk). Cleanliness. Good restaurant. Overall a wonderful stay.
The view, the staff's attitude, location.
Clean, modern, great view, good location Staff pretty unhelpful, especially as I tried to communicate in (albeit broken) Italian. They claimed there was no iron we could use and forced me to pay for someone to do it. It turned out there was a laundry room on our floor I could have quite easily used. Little things like that can really make a difference to someone's experience of a hotel.
Wonderful Location and beautiful view. Clean and confortable. Still a bit of renawal to do.Not so near Vietri centre.
away from main roads and town, yet easy to walk to town (arrived there just in time for the evening passiagata--wonderful experience), very peaceful, really enjoyed the balcony, close to good seafood restaurants, nice breakfast
The view from the balcony was amazing and you can hear the water and waves all day and night which is very relaxing The hotel is old and run down. Window was broken and the door frame seemed like it was about to fall apart. There is only 1 chair in the room so only one person can sit on the balcony at one time. It would have been nice if they put 2 chairs and a small table to enjoy the only good thing this hotel has to offer. Getting to the hotel is near impossible if you don't have a car. The taxi's are hard to come by and they cost 15-20 euro for just a 5 minute ride anywhere. It's 20-30 euro for a taxi to Salerno. It's a 20 min walk uphill to the closest bus station that only cost 1 euro to get to Salerno. They seem to only rent scooters when they are "in season" which would have been the best way to get around but with no scooter it's not easy.
Great room, fantastic seaside view. We very much enjoyed our stay at this hotel.
Convience to city and train station
great views from all the rooms... facilities in the room pretty good staff were not very friendly... breakfasts were quite poor... structure and paintwork of the hotel in quite poor condition
Beautiful hotel, friendly staff, located right on the ocean with a private beach below.
This is a fine hotel with an excellent location and an excellent view over the Mediterranean Sea and the city of Salerno. It is easily accessable from the main highway and close to the interesting town of Vietri sul Mare. There was a problem with other noisy guests. When the staff were made aware of this problem, they took action and corrected the situation. We appreciated their efforts.
The view The breakfast is poor for scandinavian
The Hotel has a Million-Dollar-View, which we enjoyed every day. It is located at the seaside with a 5 minute walk into the picturesque tourist town. The room was comfortable for 4 people with a great veranda. The breakfast was typically South Italien: Only sweets! Not a single savory item to be found on the scarce buffet. Hint: Change towels only if they are thrown onto the floor. Safes lots...
The hotel Bristol has a good location, near from a bus stop. However, its employees are not so polite.
gate locked at 1100 pm had to walk forever to get back in . riduculous. did not speak english at desk all night . . tried to be accomadating . beach very far down hill .. did not go. . needs some decorating . pool needed some cleaning .otherwise a nice stay . gate closes too early . beach too far down hill .
The view over the medireranean The sevice was awful. When we asked for a 2nd key or to make any changes we were jsut told "No". No attempt to help us. The room towels were just large tea towels. In the evening there was no hot water and when we asked if this was likley to always be the case we were just met with a shrug. This is a hotel were every expense is spared. Even at breakfast when the food runs out early intead of filling the bowl the waiter bring out 1 croissante! A hotel run by bad tempered misers. The internet is only available in the non air conditioned reception and is of very poor quality. This is a 1 star hotel and nothing like the pictures on your web site.
next to the beach and the center, kind staff shower very small and nothing to put the shampoo
Excellent view of the Amalfi, staff was very friendly and helpful.
Very poor breakfast
Location was very convienient , rooms were clean, a little dated Desk clerk was not friendly or helpful at check in...but did not ruin our stay
Hotel has fantastic location across from train station and bus access.Also, on street with no autos and great shopping.
I've been to this hotel twice already. It's a good location to simply sleep and shower. Very basic but clean. Walking distance to port. The hotel needs to upgrade its wifi service. It's non existent. You can only pick up the signal in the lobby.
The proximity to the Railway Station and to the main street of Salerno and eating places.
Functional place within metres of the train station - worked well for us. Some of the furnishings are needlessly cheap (eg. plastic chairs, shower screens), but it works.
The convenience to the train station. Nothing. It met my needs.
Friendly helpful staff, the convenient location as we were catching trains, room size was good. breakfast was not as good as other 3 star hotels we have stayed at, but adequate
Very good location,close to train/bus station, easy for reaching points of interest. Courteous staff. A little overpriced
Great location near train station and on pedestrian street. Close to car rental. Wif only in lobby.
It's centrally located to the Salerno train station and Salerno port to the amalfi coast. You use this hotel to simply drop off your luggage, sleep and showrrz Hotel wifi is non existent. The interior could use a new paint job and carpet. It's an older hotel. Don't expect luxury.
Great location - very close to the train station and town center. Parking in the area is very expensive - take the train if possible
Close to everything; fantastic breakfast; nice view of piazza; large room and bathroom, large and comfortable bed; attractive and elegant decor; balcony, common area and wi-fi; lively and friendly atmosphere in area around the hotel The traffic noise from the buses and train station made it difficult to have the balcony doors open, but the view was lovely so it was worthwhile; strong smell of cigarette smoke in room next to us late at night and early in morning
The views, especially from terrace. Great location! Fountain in front was not working, but everything else was beautiful.
Loved the location and the beds were amazingly comfortable. We will return. The hotel has its own beach but guests have to pay 25 euros to get a chair and umbrella. Seemed a little cheap to charge guests for beach access.
breakfast!!! do you expect to make your own bed in a 4 star hotel and have to go to reception 4 times to get sheets, towels, glasses because the phone didn't freaking work!!!!
The hotel accepts pets and has on site parking both of which are free of charge. The hotel was clean and the staff was very friendly. The hotel is a bit away from the city center so it's better for those traveling with a car..
Pretty nice hotel. Beautiful. Not far from the sea. Rooms with balcony are very nice and spacious. We were at a special price and satisfied. Rooms are very different. Those that with balcony, very nice and spacious. But there are very small ones. Beach near the hotel costs 10 euros per person and is open only until 18.00. Free beach is two kilometers from the hotel.
friendly staff and very helpful.
Location, price, friendliness of staff. Even rebooked for my return trip.
good free parking, rooms made clean daily 1) jacuzzi is not a whirpol but just an upgraded tub --> only suitable for 1 person; 2) very far from the centre --> car necessary at all times; 3) booking.com says satellite TV, but no international TV channels (BBC, TVE, CNN,..) are available, only italian channels available and pay films; 4) from half sept approx. the beach and swimming pool close to the hotel (both pay) are closed; 5) breakfast was one of the poorest we experienced in our trip through Italy (bacon and omelete always cold and tasteless), especially when you consider that it's a 4-star hotel; 6) bike rental, as booking.com offers, is not possible at the hotel
hotel not 4 stars
only the size of the room, only one member of the team of the hotel, who is working in the restaurant. The restaurant (outside) was very nice. Tis is the only part of the hotel where you feel like you in a four star hotel. the elevators and the floor are more than dirty!!!!!
The hotel staff was very service minded, helpfull and friendly. The restaurant food was tasty. The bed in our junior suite was way too hard. It almost felt like sleeping on a wooden plank. Because of this I woke up several times at night, and it was not good for my neck and back (I'm 26 years old). The location as OK, but we had to take a 20 min taxi ride to the city every night.
This was our most relaxing stay during more than three weeks' travel around Italy. The setting was lovely after many inner-city stays. Staff in the restaurant were especially good. Needs new carpets, a trivial point for an otherwise pleasant ambience.
Great Staff, lovely hotel, brilliant position, good food, nice pool. Nothing not to like about it! Can get a bit noisy if facing the main street.
The Breakfast The room was very small, poorly decorated, nothing like what was advertised on the site. There is a charge to use the beach which is tiny and parking was very exepensive. It is not a 4* hotel rating at all
this hotel is one of the very best in the amalfi coast region, i did a lot of research and booking.com was brilliant at getting me a room there as at first I was having trouble booking it myself. In fact booking.com was a little cheaper so dont even bother going direct. yes some of the reviews on the booking.com site I think were a little unfair. It is excellent value for money in my opinon.
The staff were so accomodating especially the receptionist Anna. The rest of the staff were so friendly even the maid was so helpful. The hotel staff made our stay so enjoyable the views were amazing and the breakfast was excellent.
the friendly Italian staff, sea views over the Amalfi coast where do l start ? there was no hot water every day, the only way to get it was to run the taps for 30minutes ...... on the day of the wedding (reason for being there) we had no water at all, the wife couldnt shower before and to make matters worse we had no water when we got back to wash our 11month old baby. Reception eventually told us they couldnt promise water to the 5th floor and had no other rooms !!!!! Friends of ours on the same floor paid the same for their room but had a much better room, they also demanded a bill reduction for the same water problem and got one, we didnt demand anything and got no reduction just a bottle of champagne. The pool and spa was very cold, unusable so. There hotel is a poor attempt at a 4 star.
Receptionist was very very helpful and nice. Sorted out taxi's and gave very good information. Room cleaned every day and hotel was well kept. All staff welcoming Pool was salt water (maybe to be expected being right by the sea) and this was not state. Also not heated so was a little bit cold on some days.
The Reginna Palace Hotel was the most perfect place to stay on the Amalfi coast. It is situated in a very convenient location if arriving by bus from Salerno or from the towns to the west. We had booked a regular room and because the tourist season was still a week or so away they had put us in the most incredible room on the 5th floor (top)with a huge terrace looking out over the coast and sea. We truly were not expecting the old world charm and elegance the hotel and its staff had to offer and we wished we could have stayed longer than one week. The front desk staff were more than accommodating to assist in any questions or travel bookings and were full of helpful information. Daily breakfast on the poolside terrace was a highlight every morning and we looked forward to having that wonderful Italian coffee amidst the smell of jasmine and other flowers. The dining room staff made us feel first class. The hotel in itself is beautiful with peaceful gardens full of flowers and trellises cascading with wisteria and lemons. It is across the street from a wonderful beach and seawall promenade and shopping, dining and sightseeing are just steps out the door. Maiori is probably our favorite town on the Amalfi coast and our stay at the Reginna Palace Hotel confirmed a return visit.
Everything, from the moment we arrived, they look after you but do not fuss you or bombard you with information. It is so relaxing, and it is in the very best position in maoiri, especially for the view from the front rooms.
Room size, cleanliness and breakfast in garden Not much English at reception, breakfast quite basic
It's location, especially the close proximity to the beach and a great hotel pool. The pool is a good size and deep with high and low diving boards. Beautiful tropical garden around trhe pool too. One staff member at front desk is truly excellent - most of the others are not multilingual and unhelpful. The view of the bay is fantastic. Hidden charges for beach use. Costly additional (but advertised) charges for parking. Scratch damage to vehilce while parked in hotel care. Very outdated decor in hotel. High cover charge for in-hotel dining. Advertised sound proofing is non existent and the surrounding area is very noisey.
The room was great, high ceilings with a balcony and What a view!! Staff was very helpful in how to see the local area by providing a bus schedule and directions. The great breakfast was on a lovely balcony looking over the sea. Short walk to the city center. Though pricey we definately recomend the resturant across the street. The mattress and pillows were poor quality. We had no problem using the bus from the Salerno train station to the hotel, but if you're not public transportation savy be prepared to spend a lot on a taxi.
View from the balcony and terrace was truly amasing! Room was spacy enough, with modern TV (10 music channels!). Liked private beach (10 EUR for two persons per day). They gave us superior room instead of standart with no extra charge. Didn't like archaic conditioner for making too much noise at nights. Room is pretty ascetic, with wooden shutters and no carpet on the floor. Ants crowling around both room and bathroom. By the way there is no bath in bathroom - only shower. Breakfast is quite poor, without hot meals and meat. In general, it looks like 3*, but with really nice view and SKY TV.
Nice Residence, beautiful sea view, close to the amaizing beach, atractive roads, kind staff. Residence car park-mentioned on webside that parking is free, but after booking there was announcment that we have to pay for parking 20 Euro per day. Pleas check before booking- by calling to residence- if parking is free or not ....
Brand new, friendly staff no sidewalks made walking to main hotel dangerous
We were delighted with the professionalism of the staff and its services. The employees went out of their way to ensure that all of our needs were looked after.The breakfast was excellent. The location & view from this hotel were exceptional. We would be pleased to return to this hotel but would reserve a standard room in the refurbished section of the hotel. Our rooms were quiet & very clean.
food was lovely.views were amazing Staff most unpleasant, very unaccomodating, whenI asked why mini bar was empty I was told to get my own drinks at the bar. When I complained there was no iron, was told to come down and collect one at reception but that the hotel did not possess an ironing board. When I complained that there were ants in my room , there was no apology, I was just told a maid would spray them. Bar was closed every time we went to go for a drink.
Location was close to the beach and amenities. Hotel was quite noisy and the walls were thin. Bed was uncomfortable and rooms weren't very stylish.
Wonderful sea view with two big balconies. Rooms were clean quiet and spacious. Good location as well
staff was very friendly and hotel was nice and well situated for our holiday
Everything Better english speaking reception
Hotel staff was very helpful: even the hotelmanager checked if everything was to our needs. Free parking, next to autostrada (but you don't have any noise. You need transportation to visit Salerno, Paestum...
I liked that there was cable TV with interchangeable language options. The staff weren't very efficient in terms of service.
The staff was very kind and helpful. The hotel was near the University, convenient for my business trip. The ventilator in bathrooms was not functioning due to a problem in the whole building throughout my weekly stay.
The friendly atmosphere and excellent service. Our hotel room was not only modern, spotless and very comfortable but also big and roomy. The buffet breakfast was impressive - very good choice - and excellent quality but would also recommend the restaurant. The meals were superb.
Hotel staff was very friendly and was always ready to help you.
Was a very modern place. super clean, but just another typical business kinda place. Sky TV was good. Breakfast is good, had bacon!! the americano coffee at breakfast!! order from the waiter!
This area needed a new four star hotel , it is Ideal for business people having to travel to Solofra during the day The breakfast was not good enough for a 4 star .
The rooms were very clean and the breakfast buffet was delicious. The wait staff in the morning were terrific The area did not offer anything. And you really needed a car to get around. I would have liked brouchures/details on tours and shuttles offerings.
Hotel was clean and staff were nice but car is absolutely needed as there're almost no busses passing by the hotel and hotel is 20 mts away from Salerno center by car there was no curtain around the bath so you had to take a bath cuz if you took a douche the bathroom looked like a swimmingpool after that.
It's a nice and new built hotel with lots of opportunities towards the future. Contrary to what is mentioned on the site this hotel doesn't have a swimming pool or welness area yet, they still need to build it...as we were travelling by car it was no issue for us but the situation of the hotel is not so great for tourists as such as it's situated in an industrial area, unless you booked the hotel to visit Ikea which is situated next door...
the staff were fantastic; very friendly, professional and helpful for information about the local area. The views were spectacular and location perfect to local transport and restaurants. no.
Very convenient to the beach & nice view of the Amalfi Coast!
We liked the view of the sea from our room which we changed from "Panoramic" to "Sea View". And yes, it cost us E20 more a night! Our new room was the room shown on the website. It was small, but had charm. The lobby was dreary. Also, the breakfast was not very appealing, even by Italian standards. The coffee service was very slow and one morning, after a very long wait, we gave up, left, and walked up the hill for coffee at the bar!
the staff were very friendly and gave good local advice. We were offered a choice of rooms with a free upgrade.The hotel is a lovely old building of character. The bedroom, though very clean would benefit from replasterig and painting
The rooms were modern, extremely confortable and very clean. The bed in particular was very confortable. Staff was kind and polite. Unfortunately it is near a motorway even if, thanks to double glazing, no noise problems. Pity for the view!
This is the nicest holiday inn I have ever stayed at. It was very clean, modern and comfortable. The rooms were large and well designed. You could even choose between soft and hard pillows!! It was convenient for a motorway stopover but not sure I would stay there on holiday as not in the nicest of locations.
Convenient, quiet, with integrated services and very polite staff, it is an ideal choise for business purposes No
location lack of amenities
The hotel is new,luxurious and very clean.There is a private parking place too.
The hotel is excellent! An amazing value for money. You have to have a car though to move around.
The hotel staff were very helpful and the rooms were very clean and comfortable I did not like the idea that all air-conditioning was set at 23 in the rooms and could not be altered