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The staff were most helpful and friendly The room was dark and dingy, carpet needs replacing, old and stained, bathroom could do with revamp, very old and dated pictures on walls just a very sombre room.
The Farmhouse Hotel experience was excellent; I would recommend the Hotel restaurant and a trip to the West Coast Nature Reserve.
The friendliness of the staff. No.
Olde worlde feel and friendly unhurried atmosphere. Enjoyed the food TV did not work. Heater could not reach plug point. No electric blanket (Luxuary room). Fireplace in room but on;ly a bit of kindling so could not make fire. Inm short, room did not in my opinion reach the standards of a luxuary room.
Beautiful setting and atmosphere, but our room was terrible noisy. Seven o clock on a sunday morning moving of metal furniture on the patios, extremely noisy, not acceptable for luxury accomodation. Service at breakfast was bad, not enough staff to handle the hotel guests and other functions. Pity as the setting and atmosphere was great.
friendly atmosphere and tranquility food was a little bit odd
Awaking to building work directly outside our window. Electricity going off for 6 hrs supposidly and not being informed that was off a further 6 hrs.Kitchen staff sent home - we not informed of this - plus so no offer of food/coffee being avilable. Reception not offering and when asked, not "able" to provide candle/tourch - did evenutally procure from the guy.No mention of apology for hotel's lack of emergency services -had to pursue complaint ourselves with House Manager who finally moved our room and gave us a discount...what happens to people who dont make a fuss...??
Peacefull..quite..relaxing..experience.. Dining facilities limited for choice
Owners wer very nice and welcoming. The whole Lodge is extremely comfortable and beautifully decorated. Breakfasts are baie lekker, the lodge location is great and it is quite relaxing. The fact that the hotel room did not have a TV set added extra flavour to the fact that one can indeed relax there.
The hospitality, setting, relaxation, food all 5 star and more
Owners extremely friendly. Well organised and accommodating as far as possible. Very clean. Beautiful setting. Can honestly refer. None
very quiet , friendly ambience
The very warm welcome and the pre booked dinner for our first nght and help over the next 2 meals Purely a personal thing as my husband is a cricket fanatic and when he asked about tv coverage of the event there was no help at all even though there was a tv in the sitting area
the owners very friendly and the location is stunning
Fabulous beach side setting, lovely room, warm and friendly hosts
We could really rest & enjoy the sea yust outside the door
The sea and bird life is awesome. Being 4 stars and the price for self catering is like staying in London 3 star hotel with breakfast and fresh towels. 19/06/10 no fresh towels supplied and expect to reuse face towels for the duration of your stay.
Abalone House was clean and very well presented. The decor of the Hotel was very pleasant and gave a hme from home atmosphere. The staff were very friendly and welcoming and made us feell at home from the very beginning. The cuisine at the Hotel was originakl and exceptional. We enjoyed a very pleasnat weekend there and will definitely go back.
There was nothing that we could even think of complaining about. It was a magic stay, the staff were extremely helpfull and friendly and the food was really excellent - 110% out of a 100!! NONE
Far to expensive for what you get.
Beautiful house! Rooms, location, staff, facilities all excellent!!! Sadly only stayed 1 night... Not easy to find - very frustrating!!! Would recommend putting up signs in town to help direct guests.
The staff were very friendly and efficient. The room was spacious, neat and clean. When wanting to shower/bath in the morning, the hot water was cold. This is ok for summer perhaps, but would not be if it was winter.
bathroom in the luxury room was impressive No service from personnel, very unfriendly people, manager is never around. I would not recommend this place to anyone. breakfast very poor and the place is not close to restaurants or the water, you always need your car.
Good location above Langebaan with excellent views over the town and bay. The room was comfortable and clean and staff friendly and helpful. The room provided - a 'Standard Room' - was comfortable but quite small and would not have accommodated a third adult as suggested in your confirmation of the reservation.
service, friendly, comfort,relaxing, easy going,
Warm, friendly welcome - very hospitable. Outstanding breakfast - surpasses any previously experienced at other Guest Houses.
The view Is no tv in the rooms