Guest reviews
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Overall Rating
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9.3 "Terrific location."8.5 "
City centre within easy reach , said 85%." 9.3 "93%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.5 "95%liked the proximity to shopping ." 9.6 "Near to public transport , according to 96%." 9.4 "94% thought it waseasy to get to the train station ." 7.8 "Easily accessible by car , said 78%." 7.2 "Good access to the airport , said 72%." -
9.0 "World class service."8.9 "89% thought the
service was very professional ." 9.1 "Housekeeping was great , according to 91%." -
8.5 "Comfort level is high."9.2 "92% thought
rooms were spacious ." 7.4 "74% said thebeds were comfortable ." 8.6 "86% thought it waspleasantly quiet ." 8.4 "84% liked thebig bathroom ." -
8.0 "Rooms are great."9.2 "92% thought
rooms were spacious ." 7.2 "72% werehappy with the bathroom ." 9.0 "90% saidrooms were clean ." 7.4 "74% said thebeds were comfortable ." 9.0 "90%enjoyed the shower ." 7.9 "79% appreciated themodern rooms ." 8.4 "84% liked thebig bathroom ." 7.1 "71% thought theview was good ." 7.3 "73%loved the minibar ." -
7.9 "Good breakfast."
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5.9 "Internet is average."
Overall Rating
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9.2 "World class service."9.3 "93% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 9.1 "Housekeeping was great , according to 91%." -
9.2 "Terrific location."8.5 "
City centre within easy reach , said 85%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.6 "96%liked the proximity to shopping ." 9.2 "92%liked the proximity to sightseeing ." 9.7 "Near to public transport , according to 97%." 9.3 "93% thought it waseasy to get to the train station ." 7.3 "Easily accessible by car , said 73%." -
8.5 "Comfort level is high."9.4 "94% thought
rooms were spacious ." 7.1 "71% said thebeds were comfortable ." 8.7 "87% thought it waspleasantly quiet ." 8.4 "84% liked thebig bathroom ." -
8.2 "Rooms are great."9.4 "94% thought
rooms were spacious ." 7.1 "71% said thebeds were comfortable ." 7.3 "73% werehappy with the bathroom ." 9.0 "90% saidrooms were clean ." 8.1 "81% appreciated themodern rooms ." 8.9 "89%enjoyed the shower ." 8.4 "84% liked thebig bathroom ." 7.5 "75% thought theview was good ." -
7.7 "Good breakfast."
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6.2 "Internet is average."5.6 "56% thought the
wifi quality was ok ."
Overall Rating
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9.2 "World class service."
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9.2 "Terrific location."8.4 "
City centre within easy reach , said 84%." -
9.0 "Perfectly clean."9.4 "94% thought
it was clean ." 8.9 "89% saidrooms were clean ." -
8.3 "Comfort level is high."9.1 "91% thought
rooms were spacious ." 7.3 "73% said thebeds were comfortable ." 8.7 "87% thought it waspleasantly quiet ." -
7.6 "Good breakfast."
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6.2 "Internet is average."5.6 "56% thought the
wifi quality was ok ."
Overall Rating
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9.1 "Terrific location."8.2 "
City centre within easy reach , said 82%." -
9.0 "Perfectly clean."9.2 "92% said
rooms were clean ." -
8.9 "Great service."
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7.7 "Good breakfast."
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7.3 "Nice rooms."8.8 "88% thought
rooms were spacious ." 9.2 "92% saidrooms were clean ."
Overall Rating
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9.2 "Terrific location."8.4 "
City centre within easy reach , said 84%." 9.4 "94%liked the proximity to shopping ." 9.5 "95% thought it waseasy to get to the train station ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." -
8.9 "Bar is amazing."
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8.5 "Generally very clean."8.5 "85% said
rooms were clean ." 9.2 "92% thoughtit was clean ." -
8.4 "Comfort level is high."8.9 "89% thought
rooms were spacious ." 7.7 "77% said thebeds were comfortable ." 8.8 "88% thought it waspleasantly quiet ." 8.3 "83% liked thebig bathroom ." -
5.9 "Internet is average."
Recent reviews
- All reviews
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- Negative
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5.7review from
the hotel is good and honestly the hotel rescued me when i found an available double room with extra bed after what the hotel "apartmenty zgoda" did to us, as it is the worst hotel ever with the worst customer service, anyway grand mercure was a good hotel, good location, staff is friendy it is a little bit expensive
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7.7review from
Location. If the room could have been bigger since two males were staying in the room. Perfect place for couples I would think.
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7.7review from
The hotel is located successfully in relation to station: 2 stops by tram or by bus, it is possible to reach for 15 minutes on foot. Very attentive personnel on a reception. The comfortable, pure number, convenient bed. Very much it was pleasant, I will recommend to friends. There's no Wi-Fi in the room.
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8.0review from
A one-night stay is hardly enough to judge a hotel, but I found the dinner excellent
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7.0review from
Very appropriately located close to the city center. Comfortable rooms. Qualified staff.Renovated recently. Deposit for the room is too high. Breakfast is overpriced.
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7.6review from
Staff clear and precise - no 'waffle' Just one thing - could not figure out for a while that lights in room operated on the door key card. Could do with a clear notice to this effect on the table, this being first thing noticed on entering
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5.6review from
Internet, clean room, good breakfast Invoicing process - 0,5 h !!! (thanks God it finally worked out); I was asked to sign a bill during my breakfast (in the middle of my breakfast), as if signing upon my leaving the breakfast room was too dangerous...
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7.2review from
great rooms, great shower and very quiet rooms they told me that I could pay with Diners Club, but by checking out I couldn´t...minor issue, but for me of big importance
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8.0review from
cable based connection to internet, missing WiFi
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6.8review from
very kind personal it is too modern for me. I do not like this kind of light. It looked like I was the only guest. That was a little bit strange
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7.7review from
Location. If the room could have been bigger since two males were staying in the room. Perfect place for couples I would think.
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7.7review from
The hotel is located successfully in relation to station: 2 stops by tram or by bus, it is possible to reach for 15 minutes on foot. Very attentive personnel on a reception. The comfortable, pure number, convenient bed. Very much it was pleasant, I will recommend to friends. There's no Wi-Fi in the room.
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7.0review from
Very appropriately located close to the city center. Comfortable rooms. Qualified staff.Renovated recently. Deposit for the room is too high. Breakfast is overpriced.
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7.6review from
Staff clear and precise - no 'waffle' Just one thing - could not figure out for a while that lights in room operated on the door key card. Could do with a clear notice to this effect on the table, this being first thing noticed on entering
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7.2review from
great rooms, great shower and very quiet rooms they told me that I could pay with Diners Club, but by checking out I couldn´t...minor issue, but for me of big importance
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6.8review from
very kind personal it is too modern for me. I do not like this kind of light. It looked like I was the only guest. That was a little bit strange
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5.7review from
the hotel is good and honestly the hotel rescued me when i found an available double room with extra bed after what the hotel "apartmenty zgoda" did to us, as it is the worst hotel ever with the worst customer service, anyway grand mercure was a good hotel, good location, staff is friendy it is a little bit expensive
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5.6review from
Internet, clean room, good breakfast Invoicing process - 0,5 h !!! (thanks God it finally worked out); I was asked to sign a bill during my breakfast (in the middle of my breakfast), as if signing upon my leaving the breakfast room was too dangerous...
