Location was good for business district but a little far from train station and attractions. Good breakfast buffet. Staff speaks English.
Hotel shows up under two different names on some web sites. It is also called the JM Hotel. Confusing.
Rude and unhelpful front desk staff
Facilities are good
1. Wifi didn't work and the front desk staff said that"we are not technicians--we don't know. It's problem of your phone." 2. front desk offered me a wrong room card for three times, making me keep traveling between 1sr and 21st floor. 3. this hotel don't provide toothbrush and rudely say I could pay12 zl at the store outside.
Good service and was really close to the center good transportation service around
To me everything was good
You get what you pay for
Good location is about all I can say for the hotel
Staff ignored service requests 4 times. A/C didn't work, bathroom stall wouldn't close, Towels thin, room smelly (mildew) , door lock broken, wouldn't be fixed for days, no English channels on TV, wireless slow, flakey, and didnt work most of the time. Again, staff didn't do a thing
Good hotel for money paid
Reasonable price for quality of stay. Wouldn't pay more.
Not sure, why doormen hang around if he never open the door. Front desk staff never at the front, always have to wait for them. It was quick stay and no expectations, but certainly would give less stars if it would be a leisure stay. Should be good for business travelers.
Nice room and poor wifi
modern, excellent look of the room
wifi did not work well in the room; I've noticed that the toilet wasn't cleaned every day; was not able to use an iron and ironing board when needed
With a stay at Leonardo Royal Hotel Warsaw, you'll be centrally located in Warsaw, a 5-minute drive from Warsaw Uprising Museum and 9 minutes from Royal Castle. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Warsaw? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
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