Would you like to save as your currency permanently or for this visit only?
The Rooms were decent and spacious Poor Service - attitude of staff; My room was allocated to some one else as well and the person entered my room at midnight 11.30pm while I was fast aspleep - was really shocking. :( The staff members did not bother to call my extension to apologize as soon as they realized the mistake. I had to call them to seek explanation and the communication then was very poor. Managers should have called my number the next day - but did not even bother. Then once again I picked up a fight next morning and then they had put a Apology letter and some sweets - to compensate. However the seriousness of this Privacy breach was just not realized by the team. They were also not proactive in any respect. very poor service Water Heaters did not work for 2 days, water ws muddy as there were some repairs going on.. Lifts wre flooded with Call Girl Visting cards -- and so on
Really comfortable rooms, comfortable bed, great breakfest !
I liked the fact that the staff spoke good English. The hotel was very good for the money that we paid The only thing is the location. It is not on a well lit road and there are not many shops nearby
Good size, clean and comfortable room. Great breakfasts, friendly staff and good location with easy access to city centre. Bought some soft drinks for a picnic which I left in the room over breakfast. Cleaners took them away!!
Room was warm, clean and spacious. Bathroom as well. Helpfull staff. Good parking. Balcony Too soft bed, strange noise from heating system, which was quickly fixed.
The parking area and cheap rates. Maybe a bit too much of working girls wandering around.
Breakfast was good and well organised. Poor performance - staff viewed as it they were doing a favour... not a single smile in the many interactions; curt, impolite statements. No Wifi, only wired internet. Carpets were smelling in the dimly lit corridors; vulgar offers in the escalators for 'girls or men'!!! Water work was on bringing muddy water to the bathrooms, and there was no apologies or empathy. "Is the water problem solved now?" Response was: "I hope so!"
Good servicing, rich breakfast.
I liked the free internet (not wireless though) in my room. I liked the restaurant cuisine, and the staff speaks English. The location - but it has good connection with tram to the center.
Efficient staff, reception. Breakfast is one price only for buffet. PLN33 if you just want a coffee and croissant is expensive! Douvet is too hot - I had to takeout of covering.
Very good service at the restaurant. Very friendly waitress. Room on the high floor very quiet, garage below the hotel, free WIFI, friendly reception. Food quality, payment in advance, check out horrible complicated.
Good bed and good shower. itty it is so far from the center
Very poor quality of wi-fi in Number ( exapmle #517)
The room was small but clean which I appreciated! No toilet brush if you can imagine that in a big hotel chain like Ibis. I asked for one because as you might know their policy "if you have a problem in 15 minutes they promise to solve it, if not you are the guest for the night" but they didn't find any solution to this and I was still not their guest for the night.
easy to find, close to supermarket, clean room, convenient parking a bit poor chice for breakfast
It was a marvellous experience. The staff is very friendly and helpful !!10/10 !!!
Nice atmosphere, friendly staff, interesting interior design. Kitchen well equipped with unlimited access to tea and coffe at any time. TV room tidy and spacious.
Good Value. Stay 4 days and buy a 3 day transit pass to see the city and sights. It is a hostel so you are surrounded by young people. They will do your laundry for free. Excellent place for anyone traveling on a tight budget, My credit card was automatically charged with my native currency at a 3% premium. The young receptionist did not know how to force it to local currency and tried to tell me that it was impossible to charge my card in Polish Zloyts. Anna, the manager, straightened it out for me and everything was fine.