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The environment, location, cleaness
Really good service, room was clean, issues were fixed after only one call. not applicable
Everything perfect. Fabulous sea food restaurant
Courtesy and helpfulness of staff Pre breakfast coffee only from 6:00 a.m. t 6:30 a.m. Also, other than an upgrade given, because it was booked with your website, not other Starwood Credit was given, even though the money was taken off at the time of booking.
The beds really ARE "Heavenly Beds," as they say. With only one exception, all staff were on their toes, sharp, well spoken, helpful, cordial and enthusiastic. The weekend rate was superb! The lounge had lots of light, comfortable chairs, and excellent "bar food," including fine delicate soups from the restaurant – and some evenings, instruction in making vodka drinks; I returned there to eat one evening, even after checking out. Insufficient lobby seating. Breakfast overpriced when not included.
the fact that the used my name when answering the phone that they permitted late check out i.e.2pm
I love the Westin Bed and linens in all Westin properties The heat of the shower water is a real problem. There is a significant pulsing of water which goes from cold to scalding hot in a matter of 2-3 seconds. It's so bad that I will not stay in the Westin Warsaw again. I'm an SPG loyalist, but I won't be staying at the Westin Warsaw ever again due to the water heat situation. It's really bad, and when I told the front desk, they commented that the problem had to their knowledge been fixed. I can't be the only guest that finds this dangerous and terribly bothersome.
Staff(reception), please wake up! Peoples check in and check out. Where is the line and how is the first in the line?
My upgrate to suite
Nice gym and sauna Internet charges
The standard of the room, the restaurant and bar, the view from the executive lounge
Nice room, good breakfast The area where the hotel is located can be quite dangerous at night (specially for women walking alone). Even if they say that it is safe, do not take money with you and do not accept to help people asking for information (it is a trap). I have to say that because I had problems with thief and I think that I must warn people.
hotel, foods no
The room was nice The staff were not friendly!!! And had no time for you !!very bad!
the spa area was completely closed.
It was nothing to chose what i like best. All was normal - tipic Rooms are not to comfortable, We had reservation from booking.com - hotel take prase of the room before we come - it is ok, but when we come to the hotel whey take 1010pl zlot - whis many on the reseption couldnt explane. Our room was cost 654pl zl - 2 nigts ( + 1010 for somth. else)
Very helpfull with my kid.
cleanliness & comfort nothing
Fitness Suite and Pool Facilities Bed was a little uncomfortable
Nice room, coffee and tea available in room. Excelent 25m swiming pool. Good restaurant.
hotel staff was friendly and helpful. Nice design. The ambience. Overall: very nice and high class hotel
Facilities are good 1. Wifi didn't work and the front desk staff said that"we are not technicians--we don't know. It's problem of your phone." 2. front desk offered me a wrong room card for three times, making me keep traveling between 1sr and 21st floor. 3. this hotel don't provide toothbrush and rudely say I could pay12 zl at the store outside.
Reasonable price for quality of stay. Wouldn't pay more. Not sure, why doormen hang around if he never open the door. Front desk staff never at the front, always have to wait for them. It was quick stay and no expectations, but certainly would give less stars if it would be a leisure stay. Should be good for business travelers.
Good service and was really close to the center good transportation service around To me everything was good
modern, excellent look of the room wifi did not work well in the room; I've noticed that the toilet wasn't cleaned every day; was not able to use an iron and ironing board when needed
Good location is about all I can say for the hotel Staff ignored service requests 4 times. A/C didn't work, bathroom stall wouldn't close, Towels thin, room smelly (mildew) , door lock broken, wouldn't be fixed for days, no English channels on TV, wireless slow, flakey, and didnt work most of the time. Again, staff didn't do a thing
it was very close to the center. the staff was too curious
I found the price/value ratio of breakfest high. In the last years I stayed a couple of times in Budapest (city with similar or slightly higher price level) in a Mercure hotel, where the buffet was more generous (4-star hotel), as far as I remember, at about half the price.
bathroom had an odor probably due to no proper ventilation
Room had inoperative ac and windows that wouldn't open - very hot during summer. But overall a great stay.
Good, quite cheap and very clean hotel in a good location to reach the airport and the Warszawa Centralna railway station. Would recommend to anyone.
The location was good. The staff was courteous. The rooms were clean. All was just fine Would have been better if breakfast would have been included.
base for sightseeing. .Good parking, typical Campanile Dirty restaurant, tables not cleared, and food running out. Over crowding for breakfast, not enough tables.
Value for money and good localization.
I liked the place of the hotel no
Very good localization. Free coffee and/or tea in the hotel room. Bath tube instead of shower.
Great staff. Both Yacubs were friendly and helpful! Gave me info about the town and printed document for me. Also helped to find a masseur. Big thanks! AC in my room didn't really work (729)
We really enjoyed our stay: the hotel has good location, very nice rooms and delicious breakfast, good parking and friendly staff.
mr. lukas, the clerk at the desk was very helpful particularly in my desire to learn something of the polish language. dzilkuje!
The hotel is clean and offers a high level of comfort to a very reasonable price, I and my wife loved the jacuzzi and the sauna open 24/7 :-) The surroundings are pretty downgraded
it is nice and good hotel with fabolous buffet lunch. nothing etal.
new, clean and nicley designed. good location
Roza a staff member was an excellent help all staff members were helpful and knowlegheable.
Efficiency, comfort, safety. I didn't understand the heating system, so the room was too hot, but when I opened the windows at 2:30 am, there was a construction crew on the street to keep me awake with jackhammers!
Wireless connection for free in all room, good restaurant, new hotel with good services and cleaness. Maybe facing one of the busiest roundabout of Warsaw. You don't hear trafiic, but you can face some delay moving from the hotel by car.
I'm satisfiecd regarding both facility and price.
No good experience, ruined my stay in Poland overall. Thieves operate in this hotel. I had my newly bought boots stolen at the sauna, where they claim it it free of charge. They in fact charge you 5zloty for a coin locker, had I known this fact I would have brought money with me, but because there was no sign anywhere, nor the hotel staff inform me prior to using the sauna (even though I had gone to ask about the usage before hand) obviously as common sense, I did not take any money with me, and hence the damage. Upon hearing that I'm missing my boots, hotel staff were very rude and unhelpful, and suggested I call the police myself and claimed they speak English. Only when I contacted the hotel manager did they helped call police, and of course they did not speak a word of English.
Quality, nearby the city center, cleanliness, good breakfast and peaceful evironment, We havent got any receit about paying the bill,
It was close to where we wanted to be.
I stayed at two different hotels during my trip to Poland and Ibis was the most comfortable. Its 50PLN more expensive than others in the same area but makes up in room size and comfort
It' a good hotel very easy to reach, out of the center, covered parking, good meals, Very efficient service A little bit expensive dishes and beers, the breakfast has limited offer. No free internet connection, a little poor rooms
Ibis. Nice, clean room, friendly helpfull staff. Underground parking. Was not so easy to find the entrance to the parking. The room was a bit small.
The wifi was free for september. Fantastic breakfast. Pretty close to a very efficient and regular transport system. People being allowed to smoke on the non-smoking floor, and in the lobby. Staff didn't smile much, particularly the breakfast staff. Overpriced restaurant/bar.
Fast checkin and checkout and clean rooms.
centrally located walking distance to city centre no comments
Good value for money Improve the use of the parking - it's too slow procedure to enter and leave parking; and improve kindness and sympathy of the reception staff.
Clean, basic hotel. No coffee maker in the room. Purchasing 2 cups of coffee was very expensive.
shower head was broken
Very good price. Easy to go to the center of the city and to the train station. Some restaurants and stores very near the hotel. Very clean and new. lot of information of the city was available. Staff was very helpfull. The space for the shower is very small. It was very hot on the corridors and the elevator.
the location of the hotel is good. The hotel is not so tidy and comfortable. There is no shampoo in the bathroom.
Greeting at the reception
everything was practical rooms are small for a couple and bill is paid in advance
Easy to get to from airport with bus stop no more than a 5 minute walk from the hotel. Room and bathroom/shower were small, but fairly modern and clean and the discounted rate was excellent value for money. Would definitely stay there again.
Bathrooms, no AC, small rooms, bad smell in the room, terrible smell in the bathroom
location is not too bad - 15 mins walk to the central station and the shopping mall. pricewise okayish shower handle was broken and left on the sink. bathroom reminds you of an airplane toilet. no wifi.
Central location with good transport links. The wireless internet was not available to all floors of the hotel.
good location, good value for money
Very close to the main train-station. Good enough for its price and 1-star qualification. Although, this hotel is for sleeping the night, but not really for spending time in the hotel itself.
Friendly staff, clean room & well priced. Best 2 star I have stayed in by far. 2 km walk to city centre, so happy with location for price too.
Clean, spacious room, good food, fair prices.
Close to my destination and central town, good breakfast and nice staff Stairs, would like to have an elevator. Do not like carpets everywhere, difficult to roll your suitcase in corridors. Too warm in the corridors
The room was very comfortable and clean, the food in the restaurant for the evening meal was excellent as was the member of staff that was on that evening (12/04/2010) The temperature in the room was too hot and if the window was opened it was too noisy.The staff on for breakfast in the morning of the 13/04/2010 were not helpful especially if it had been our first morning
The hotel had free guarded parking which was essential for us. The food at the dining room was rather good. The location was good for people who had to have a car. The location is busy and hard to access. The room was rather expensive and the view was of a McDonalds.
Bus and tram stops right outside the hotel. Very easy access into old town and centre. THere was a smell of smoke in the room, and the cleaners had a lobby just outside the room where they smoked. However, it did not bother us too much.
Service Desk was very informative. Breakfast was great! No elevator!
The staff were very helpful - nothing was too much trouble. The bed nice and clean and comfortable. My room looked clean on first impression but the carpet was badly stained and looked grubby, the settee smells strongly of heads, the bathroom was shabby - no shampoo, soap etc - cracked tiles the grouting peeling off.
Position The hotel had absolutely no information on the Warsaw ,transport, events etc.They were helpful in every other way.