Pros (+) The front desk people were beyond helpful and kind. They went above and beyond to make our stay enjoyable.
Cons (-) Not disliked, but thought the valet people couple of smiled more and been friendlier.
3 stars
Homewood Suites by Hilton Washington DC NoMa Union Station
501 New York Avenue NE, Suite B, Washington, D.C., DC 20002, United States
Washington, D.C., DC
See location+1 202 393 8001Photos of Homewood Suites by Hilton Washington DC NoMa Union Station
Overview
The Homewood Suites by Hilton Washington DC NoMa Union Station hotel is located near the Walter E. Washington Convention Center, offering 3-star accommodations with an indoor pool and complimentary buffet breakfast. Located in the Brentwood, this hotel is also within walking distance of Capital One Arena, the International Spy Museum, Ford’s Theater, Union Station Shopping Center, the National Mall and Smithsonian Museums, and other area landmarks.
This hotel has valet parking available for a fee. Self parking is not available. There is a free area shuttle available and complimentary hotel-wide WiFi is included with every stay. There are 114 guest rooms and suites at this property, which offers a restaurant and a 24-hour business center. The front desk is open 24 hours, as well, and coffee and tea are available in the lobby.
Guests can choose from a variety of suites and studios, including accessible guest rooms. Pets are not allowed at this property. The hotel offers four meeting and event rooms and guest laundry facilities, as well as a free grocery shopping service. Dry cleaning and laundry service are also available and there are designated outdoor smoking areas with fines assessed for smoking in guest rooms.
The hotel staff speaks English, Spanish, and French. All of the guest units include individual climate control, a coffee maker, sofa bed, premium beds and bedding, mp3 docking station, and a fully-equipped kitchenette with a full-size fridge and freezer and a dishwasher. Premium TV channels are also included.
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Amenities at Homewood Suites by Hilton Washington DC NoMa Union Station
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Meeting/Banquet facilities
Kitchen
- Dishwasher
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Parking and transportation
- Shuttle service (free)
- Parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Bathroom
- Hairdryer
Dining
- Food can be delivered to guest accommodation
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Homewood Suites by Hilton Washington DC NoMa Union Station
8.3
Very good
1184 verified ratings
Wonderful
644
Very good
186
Good
161
Okay
49
Fair
59
Mediocre
29
Poor
56
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel, with many highlighting the helpful staff and convenient amenities like free breakfast and shuttle service. However, there were significant concerns regarding cleanliness, with reports of bed bugs, unclean linens, and overall poor housekeeping. Some guests also mentioned issues with the room's condition and unexpected parking fees.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.5 out of 10
2 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary buffet breakfast at the hotel?
The complimentary buffet breakfast at the hotel offers a wide range of options, including potatoes, eggs, sausages, and fresh fruits. However, some guests have suggested that there could be improvements, such as adding more variety and ensuring the availability of certain items like bacon and turkey bacon.
What are the key features of the guest rooms and suites at the hotel?
The guest rooms and suites at the hotel feature individual climate control, premium beds and bedding, a fully-equipped kitchenette with a full-size fridge and freezer, a dishwasher, and a coffee maker. However, some guests have mentioned issues with cleanliness and the lack of housekeeping during their stay.
How is the hotel's customer service and staff responsiveness?
The hotel's staff is known for being exceptionally friendly, accommodating, and responsive to guests' needs. However, a few guests have reported encountering rude or unprofessional behavior from the front desk staff.
What are the parking options available at the hotel?
The hotel offers valet parking for a fee, but some guests have expressed concerns about the high cost of parking and have had negative experiences with parking, including damage and vandalism to their vehicles.
What are the best and worst aspects of the hotel's amenities and services?
The hotel offers a variety of amenities and services, including an indoor pool, complimentary buffet breakfast, and a free area shuttle. However, guests have highlighted issues such as the unavailability of the pool, expensive parking fees, and the need for improvements in housekeeping and breakfast quality.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Guests recommend choosing a room on a higher floor for impressive views of the Washington Cathedral and the surrounding area.
Consider Bringing Your Own Vehicle
Some guests found the parking fee to be expensive, so consider bringing your own vehicle or exploring alternative transportation options.
Check the Shuttle Service Schedule
The hotel offers a free shuttle service to Union Station, but it's advisable to check the schedule and destinations covered to plan your travel effectively.
Request a Room Away from Smoking Areas
If you are sensitive to smoke, consider requesting a room away from designated outdoor smoking areas to avoid any inconvenience.
Confirm Room Cleaning Schedule
Some guests mentioned that their rooms were not cleaned according to the schedule provided, so it's advisable to confirm the cleaning schedule with the staff upon check-in.
Explore Nearby Attractions
The hotel's proximity to attractions like the U.S. Capitol, Library of Congress, and International Spy Museum makes it convenient for sightseeing and exploration.
Inquire About Breakfast Options
While many guests enjoyed the breakfast, some suggested improvements, so consider inquiring about the breakfast options to ensure they align with your preferences.
Utilize the Free Grocery Shopping Service
Take advantage of the hotel's free grocery shopping service to stock up on essentials during your stay.
Consider Alternative Dining Options
If you have specific dietary preferences, consider exploring nearby dining options, as some guests had mixed reviews about the hotel breakfast and dining offerings.
Plan for Parking Costs
If you plan to use the hotel's parking, be prepared for the cost, as some guests found it to be higher than expected.
Location
501 New York Avenue NE, Suite B, Washington, D.C., DC 20002
What's nearby
- Library of Congress1.7 mi
- National Gallery of Art1.9 mi
- Air & Space Museum2 mi
- National Mall2.1 mi
- National Museum of Natural History2.1 mi
- Smithsonian Institution2.2 mi
- National Museum of African American History and Culture2.3 mi
- White House2.3 mi
- L'Enfant Plaza2.4 mi
- Washington Monument2.6 mi
- United States Holocaust Memorial Museum2.6 mi
- 11th Street Bridges2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Homewood Suites by Hilton Washington DC NoMa Union Station
Low season | November |
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High season | October |
Average price (weeknight) | $307 |
Average price (weekend night) | $275 |
When to book a room at Homewood Suites by Hilton Washington DC NoMa Union Station
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Homewood Suites by Hilton Washington DC NoMa Union Station
FAQs when booking at Homewood Suites by Hilton Washington DC NoMa Union Station
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Value for money | 8.1 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Washington, D.C. Reagan-National |
Distance to airport | 4.6 mi |