Guest reviews
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Overall Rating
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9.2 "Awesome vibe."9.9 "99% thought, the
hotel was modern ." 8.6 "86% said it was astylish hotel ." 7.9 "79%enjoyed the friendly atmosphere ." 7.4 "74%enjoyed the lobby entrance ." -
9.2 "Incredible bar."10.0 "
Lovely bar service , according to 100%." -
9.0 "Internet works perfectly."8.4 "84% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
8.4 "Great service."9.0 "90% found the
staff to be very friendly ." 8.2 "82% thought theservice was very professional ." 7.2 "72% said thereception staff was great ." 10.0 "Hotel security was great , thought 100%." 10.0 "Lovely bar service , according to 100%." 7.5 "75% said thebooking process went smoothly ." -
8.2 "Rooms are great."9.2 "92% said
rooms were clean ." 9.5 "95% thoughtrooms were spacious ." 8.7 "87% said thebeds were comfortable ." 7.4 "74% werehappy with the bathroom ." 7.1 "71% thought theview was good ." 10.0 "100% appreciated themodern rooms ." 8.9 "89%enjoyed the shower ." 9.3 "93%enjoyed the furniture ." 9.3 "93% liked thebig bathroom ."
Overall Rating
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8.9 "Vibe was good."9.9 "99% thought, the
hotel was modern ." -
8.6 "Rooms are great."9.6 "96% thought
rooms were spacious ." 9.3 "93% saidrooms were clean ." 8.8 "88% said thebeds were comfortable ." 7.4 "74% werehappy with the bathroom ." 7.3 "73% thought theview was good ." -
8.3 "Breakfast is good."
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8.0 "Great service."9.0 "90% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." -
7.2 "Good location."10.0 "
Near to public transport , according to 100%." 9.4 "94%liked the proximity to shopping ." -
5.3 "Pool is mediocre."
Overall Rating
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9.3 "Awesome vibe."9.9 "99% thought, the
hotel was modern ." -
9.3 "Incredible bar."
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9.0 "World class service."9.2 "92% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." -
8.9 "Very good internet connection."
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8.0 "Breakfast is good."9.9 "99% were
happy with the price of the breakfast ." -
7.0 "High value."
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4.7 "Pool is below average."
Overall Rating
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9.1 "Awesome vibe."9.9 "99% thought, the
hotel was modern ." -
8.1 "Breakfast is good."
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7.9 "Good service."7.6 "76% thought the
service was very professional ." 8.9 "89% found thestaff to be very friendly ." 7.2 "72% said thereception staff was great ." -
7.8 "Good location."
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7.6 "Nice rooms."8.7 "87% said
rooms were clean ." 9.6 "96% thoughtrooms were spacious ."
Overall Rating
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9.3 "Awesome vibe."9.9 "99% thought, the
hotel was modern ." -
8.4 "Great service."9.0 "90% found the
staff to be very friendly ." -
8.3 "Rooms are great."8.6 "86% said the
beds were comfortable ." 9.3 "93% thoughtrooms were spacious ." -
8.1 "Breakfast is good."
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7.4 "Good location."10.0 "
Near to public transport , according to 100%."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
The staff was top notch. Breakfast was great every morning. Bar food was also good. Bed was a little uncomfortable. Room was too warm AC was turned off because it was December I assumed. But our room stayed at 78 degrees. Much to hot for good sleeping.
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6.0review from
The staff when I spoke with them was helpful and professional. Overall cleanliness of the hotel was very good. The hotel is relatively new, but kind of on the edge of a good area. Breakfast was good each morning that I was there. Called the hotel several times during my travel to the location due to airline issues. Phone rang as many as 50 times with no one picking up. Same thing happened when I called the front desk from my room. Not sure what the issue was since the staff was always courteous and helpful when I interacted with them in person. Room was only cleaned 2 out of the 4 days that I was there even though I was out of the room from either mid-morning until late night or early morning until dinner each day. Not in the hotel's control, but construction site across the street is very loud. Sleeping in on a weekday not really an option.
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8.0review from
Thanks to the staff for providing bleach-free linens for our room. Breakfast was delicious, but the serving setup could be improved. One morning there was over 20 people in line the entire time I was in the area.
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9.7review from
Just a train ride away on the redline.
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7.4review from
Good value hotel, got to stay for 5 nights. The rooms are spacious enough and the bed was VERY confortable. The offer noise machines and claim Dc is very noisy, it was not needed at all. The complimentaly buffet breakfast was barely ok and expect queues if you go after 8:30. The pool is very small, just good enough for a spash and expect it to be full of people.
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9.1review from
I really liked the modern furniture. the TV with cable. The bed was soft and comfy. My only complaint was the view I had. I had an ugly view of an empty lot.
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9.7review from
Friendly staff. Rooms are clean When you travel with kids, microwave is always useful. Rooms have a fridge, but not a microwave...
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7.1review from
We walked everywhere. Its only a 20 minute walk to the senate building. There are also fast causal restaurants a block away or the metro if you need it. The $50 (taxes included) a night for parking is ridiculous. I know other hotels nearby are similar but its not downtown DC and the lot they use is right next to the hotel. Also the breakfast was like any other bad hotel breakfast (don't believe the other reviews).
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3.7review from
Nothing The neighborhood was so bad that we did not check in.There was no parking and the surroundings did not look safe. I would not walk from street parking to the hotel with my wife and two teenage girls. The hotel is attached to a wheel shop. We went to Alexandria, Va and stayed at a Residence Inn by Marriotte instead.The website for this hotel is very misleading.
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9.4review from
The breakfast was the best I've ever had. The staff was professional and friendly. The metro was in walking distance. The neighborhood was a little sketchy. Don't be on the streets after dark.
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9.1review from
1. Lovely Valet service employees. Very kind young men. I was very impressed with them. 2. The room was nice and it was quiet as requested far from elevator, etc. Breakfast had a nice assortment of food & drinks. 3. Nice employees cleaning the breakfast area, and helpful with explaining elevator & need to use room key. 4. Front desk employees are nice too. 1. Parking for $35 / night is a bit excessive if one is there to support the opening of a chapel in the Basilica: National Shrine of Immaculate Conception. It would have been nice to be informed about this when booking the room. I even called the Hotel to ensure the room would be held for me for a late arrival. I would think that if somebody is arriving late, it would be nice to know in advance of the parking fee of $35. I was very fortunate that a spot opened up on the street. It would be nice to know that street parking is an option when booking as in Michigan I'm not used to a $35 parking fee or street parking for a hotel. 2. Ceramic coffee mugs would be a nice touch. I don't care to drink out of plastic/Styrofoam disposable cups (hence not green rating). 3. I was surprised the Hyatt didn't have a plastic hair brush at the front desk when asked (comb worked).
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9.4review from
Clean. Great location for us. My teenagers really liked it more than other hotels during our vacation. Pool closed too early
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8.5review from
Got us a room quickly even though we were 2 hours early. Staff was very friendly. Nice view. Their valet can't drive manual cars and likes to scratch them.
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9.4review from
Super friendly staff and a great room. The location isn't terribly convenient to most of where I needed to go downtown, but the spacious and comfortable room and ample work space more than made up for it. Also, there's an amazing barbeque place two blocks away!
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7.7review from
I enjoyed the ability to ask the staff questions regarding tourist attractions and about the hotels amenities. What I did not appreciate was the fact that I notified valet roughing 1 hour before receiving my vehicle. I was told there may be a 15-20 minute wait but not a full 53 minutes. I was late to my flight and had to repurchase a flight ticket back home to Delaware. I will no longer stay at this specific hotel due to the complications and delay in the hospital staff.
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6.8review from
Location Cleaning
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9.4review from
The staff was top notch. Breakfast was great every morning. Bar food was also good. Bed was a little uncomfortable. Room was too warm AC was turned off because it was December I assumed. But our room stayed at 78 degrees. Much to hot for good sleeping.
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8.0review from
Thanks to the staff for providing bleach-free linens for our room. Breakfast was delicious, but the serving setup could be improved. One morning there was over 20 people in line the entire time I was in the area.
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9.7review from
Just a train ride away on the redline.
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9.1review from
I really liked the modern furniture. the TV with cable. The bed was soft and comfy. My only complaint was the view I had. I had an ugly view of an empty lot.
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9.7review from
Friendly staff. Rooms are clean When you travel with kids, microwave is always useful. Rooms have a fridge, but not a microwave...
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9.4review from
The breakfast was the best I've ever had. The staff was professional and friendly. The metro was in walking distance. The neighborhood was a little sketchy. Don't be on the streets after dark.
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9.1review from
1. Lovely Valet service employees. Very kind young men. I was very impressed with them. 2. The room was nice and it was quiet as requested far from elevator, etc. Breakfast had a nice assortment of food & drinks. 3. Nice employees cleaning the breakfast area, and helpful with explaining elevator & need to use room key. 4. Front desk employees are nice too. 1. Parking for $35 / night is a bit excessive if one is there to support the opening of a chapel in the Basilica: National Shrine of Immaculate Conception. It would have been nice to be informed about this when booking the room. I even called the Hotel to ensure the room would be held for me for a late arrival. I would think that if somebody is arriving late, it would be nice to know in advance of the parking fee of $35. I was very fortunate that a spot opened up on the street. It would be nice to know that street parking is an option when booking as in Michigan I'm not used to a $35 parking fee or street parking for a hotel. 2. Ceramic coffee mugs would be a nice touch. I don't care to drink out of plastic/Styrofoam disposable cups (hence not green rating). 3. I was surprised the Hyatt didn't have a plastic hair brush at the front desk when asked (comb worked).
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9.4review from
Clean. Great location for us. My teenagers really liked it more than other hotels during our vacation. Pool closed too early
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8.5review from
Got us a room quickly even though we were 2 hours early. Staff was very friendly. Nice view. Their valet can't drive manual cars and likes to scratch them.
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9.4review from
Super friendly staff and a great room. The location isn't terribly convenient to most of where I needed to go downtown, but the spacious and comfortable room and ample work space more than made up for it. Also, there's an amazing barbeque place two blocks away!
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7.4review from
Good value hotel, got to stay for 5 nights. The rooms are spacious enough and the bed was VERY confortable. The offer noise machines and claim Dc is very noisy, it was not needed at all. The complimentaly buffet breakfast was barely ok and expect queues if you go after 8:30. The pool is very small, just good enough for a spash and expect it to be full of people.
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7.1review from
We walked everywhere. Its only a 20 minute walk to the senate building. There are also fast causal restaurants a block away or the metro if you need it. The $50 (taxes included) a night for parking is ridiculous. I know other hotels nearby are similar but its not downtown DC and the lot they use is right next to the hotel. Also the breakfast was like any other bad hotel breakfast (don't believe the other reviews).
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7.7review from
I enjoyed the ability to ask the staff questions regarding tourist attractions and about the hotels amenities. What I did not appreciate was the fact that I notified valet roughing 1 hour before receiving my vehicle. I was told there may be a 15-20 minute wait but not a full 53 minutes. I was late to my flight and had to repurchase a flight ticket back home to Delaware. I will no longer stay at this specific hotel due to the complications and delay in the hospital staff.
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6.8review from
Location Cleaning
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6.0review from
The staff when I spoke with them was helpful and professional. Overall cleanliness of the hotel was very good. The hotel is relatively new, but kind of on the edge of a good area. Breakfast was good each morning that I was there. Called the hotel several times during my travel to the location due to airline issues. Phone rang as many as 50 times with no one picking up. Same thing happened when I called the front desk from my room. Not sure what the issue was since the staff was always courteous and helpful when I interacted with them in person. Room was only cleaned 2 out of the 4 days that I was there even though I was out of the room from either mid-morning until late night or early morning until dinner each day. Not in the hotel's control, but construction site across the street is very loud. Sleeping in on a weekday not really an option.
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3.7review from
Nothing The neighborhood was so bad that we did not check in.There was no parking and the surroundings did not look safe. I would not walk from street parking to the hotel with my wife and two teenage girls. The hotel is attached to a wheel shop. We went to Alexandria, Va and stayed at a Residence Inn by Marriotte instead.The website for this hotel is very misleading.
