Twiga Beach & Spa

The hotel offers a superb breakfast with varied dishes tailored to different dietary and national preferences. However, some guests mentioned that the food options were limited, especially for dinner.

The hotel is described as beautiful and clean, with wonderful views from the balcony. However, some guests reported issues with bugs in the room and air conditioning units leaking water.

The staff is praised for being very friendly and welcoming, especially the waiters and groundsmen. However, a few guests mentioned that the staff's friendliness was primarily focused on Italian clients.

The hotel is located right on the beach, offering access to a beautiful, clean beach and a wonderful pool. However, some guests found the location far from the main attractions of Watamu, with a rough road leading to the hotel.

The hotel provides parking and an airport shuttle for guests' convenience. However, some guests experienced challenges with non-hotel cars not being allowed to enter the premises for drop-off and pick-up.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach comes highly recommended.

Guests highlighted that the hotel is quite secluded, and the road leading to it is rough. It's advisable to arrange transportation in advance and be prepared for a longer travel time to reach the main road.

Some guests found the food choices to be extremely limited, especially for full board guests. It's suggested to explore dining options outside the hotel for more variety.

A few guests noted that the hotel primarily caters to Italian clients, and most entertainment and information are in Italian. Non-Italian speaking guests may find this challenging and should be prepared for potential language barriers.

Guests reported issues with non-hotel booked drivers being denied entry to the hotel premises. It's recommended to clarify the hotel's policy on external drivers and transportation arrangements in advance.

The hotel offers access to a beautiful and relatively secluded beach, providing a peaceful and private beach experience, especially during high season.

While some guests enjoyed the evening entertainment, others found it to be primarily in Italian. It's advisable to inquire about the language of entertainment programs to ensure enjoyment for all guests.

Several guests mentioned issues with room amenities such as non-functional Wi-Fi, bugs, and air conditioning problems. Guests should verify the functionality of these amenities upon check-in and report any issues promptly.

Guests appreciated the friendly and accommodating staff, particularly the waiters and groundsmen. The hotel's efforts to provide access for wheelchair users were also commended.

The hotel's actual location was found to be different from the one indicated in the booking app. Guests should verify the precise location and be prepared for potential discrepancies in online mapping services.