Waterloo Hotels

The rooms are of a good size The reception area need sot be manned by more than 1 person at busy times. This was very poor and checking out took over 30mins.

Comfy.Gent on reception on returning my passport noticed it was my birthday and wihed me a happy one.Unfortunately no champagne !!!!! Impersonal, very expensive if not booked on net. Glad only stayed 2 nights before moving onto my regular and cheaper and nicer hotel nearby!!!!

double room in the hotel was very small, with extra bed for our son it was not possible to move i nthe room. The rooms and the furniture i nthe hotel are very old, worn out. It is not 4* hotel which you expect when paying 175 Euro per night. I will never stay in this hotel again. Major renovation is required, prices are too high, should be below 100 Euro even after renovation.

Free WiFi It is rather dated and in need of a re-fit

rooms need renovation, air condition is too noisy, breakfast is good,

good variety at breakfast, very comfortable beds and a clean room. expensive for the film selection

easy access to the places and sites we wanted to visit

Hotel was clean, modern and easy to find. Staff helpful. Breakfast could have been better, car park smelt of sewage

Friendy reception staff made you feel very welcome The staff in the attached restaurant changed from being helpful and friendly to rude and unwelcoming when they found out we had booked our evening meal as a package.

clean rooms, convinient location.. room was a little small,(triple room we got was nice, but we didn't get it for the second stay.) not all the stuff was friendly.

This hotel was adjacent to both the battlefiled...15 minute drive away and the railway station (5 mins by car) with a direct train to Brussels every hour..last one back well after midnight...saved having to drive/stay in the middle of Brussels. Excellent staff and typical Ibis accomodation...never bad, never excellent...always good...staff very knowledgable and helpful. Nothing

The price was fair fair.

nothing too expensive for what you get. uncomfortable rooms.

Nice breakfast, I loved the bread! I did not like the noise of the road and the lights outside as there were paintingworks ongoing

Good breakfast, nice bathroom, comfortable mattress awful noice from a street, too dark room, no price list for mini bar and some drinks are out of expiry dates

Right next to Napoleon's piramid and the Waterloo battle fields. The floor in the room was pretty much stained and so was the head board of the bed. All in all it did not make me feel the room was that clean.

No warm water. Room interior full of stains, was warm (in February). Slept on top of the sheets.

A peaceful place, homeliness, nice personal

clean, quiet, nice food, nice people a little far away from the city

Room are good and spacious and hotel provided all necessary facilities. €99.00 per night is an over valued cost, but so are all midweek hotels in Belgium.

It was convenient to my daughters house for her 40th birthday party

Convenient location south of Brussels.Ideally located for rush hour outbound trips south of brussels, at attractive price/quality. Limited nr of rooms, cozy atmosphere 1. Although the booking.com reservation mentioned it, the owner was extremely cross about the late arrival. Not the textbook example of customer friendliness. Morning staff was extremely nice and embarassed by the incident though. 2. Bedroom window somewhat difficult to handle (open).

The free shuttle service from the airport to the hotel and back.

I called reception and waited for an unnecessarily long time before an irritated and unfriendly employee answered me. I asked for some utensils and he said "didn't room service give you this?" And I responded "This is not room service related", as I wanted utensils to eat with take away food. His irritation came through his voice while he said "fine." He hung up on me before I could say thank you. After this short but unfriendly exchange with reception, I never got my utensils! I never called back to followup . It wasn't worth the hassle and especially the rudeness. I improvised by using their wooden coffee stick as utensils instead. It wasn't easy to use but did the job with the scooping motion. I've never experienced such distasteful rudeness from hotel staff before until now. It really put a sour ending to my visit to Brussels. It only takes one uncalled for encounter to leave a bad immpression. Needless to say I will not be coming back to this hotel. And forewarning for anyone asking for utensils; good luck with that!

Access from motorway - very easy to find. Comfortable beds. Good value for money. Secure parking. Good breakfast. Minor point but would have liked extra pillows. If I had asked I am sure they would have provided these.

nice hotel, good facilities, near the airport, staff is very nice and helping