Waterloo Hotels

after we complained about our room we got a much better room

Room: sink was blocked of shower and washbasin. The floor was dirty and it was extremely warm. But worst there was a light outside fixed just above our window. It switched on everytime somebody or something passed the parking. So the whole night the room was in bright light on and of. There were no proper curtains.

This hotel was adjacent to both the battlefiled...15 minute drive away and the railway station (5 mins by car) with a direct train to Brussels every hour..last one back well after midnight...saved having to drive/stay in the middle of Brussels. Excellent staff and typical Ibis accomodation...never bad, never excellent...always good...staff very knowledgable and helpful.

Nothing

First of all the hotel is lovely with the old style red brick walls from the old factory, the staff is very friendly and we go a great deal for a superior room.

I have nothing bad to say about the hotel but we asked at the front desk to order a taxi to bring us to "Le Bivouc de l'Empereur" the taxi company charged us €20 and on the way back we asked the restaurant to order a taxi and the charge was €12 only (choice of partner).

I would love tea making facilities in the room

Room was nice; staff was super helpful & polite

rooms need renovation, air condition is too noisy, breakfast is good,

We stayed at this hotel on the way to BRU airport. This is a business hotel with large and confortable rooms. Breakfast buffet is good.

hairs on the bad sheet and pillow. Old carpets at the corridors

Price (through Booking.com got EUR 80 for double and was upgraded to triple breakfast incl. for the same money), breakfast was great, location was convenient when with a car.

Hotel is aging, rooms/halls definitely need some refurbishing (especially bathrooms)...

Room are good and spacious and hotel provided all necessary facilities.

€99.00 per night is an over valued cost, but so are all midweek hotels in Belgium.

Convenient location south of Brussels.Ideally located for rush hour outbound trips south of brussels, at attractive price/quality. Limited nr of rooms, cozy atmosphere

1. Although the booking.com reservation mentioned it, the owner was extremely cross about the late arrival. Not the textbook example of customer friendliness. Morning staff was extremely nice and embarassed by the incident though. 2. Bedroom window somewhat difficult to handle (open).

pleasant surprise. Desk clerk very friendly and helpful. Rooms clean and tidy. Fantastic restaurant with chef. Would definitely stay here again.

distance from airport. Was a 23.4 E taxi fare one way, but was cheapest hotel within 10 miles. We were just spending the night before catching flight out in the morning so didn't want to pay the 250E the Sheraton at the Brussels airport wanted for one night.

Quiet location

Had some difficulty finding the motel

Only positive point: nice horses!

Nobody on desk when we arrived, everything was closed and we had to wait for 20 minutes before somebody came. The "room" was a kind of very small place with a bed and a shower in the same space. Restrooms were to share with other guests. We had not even soap or towel. No breakfast included. The train is noisy and you can even feel the vibrations. I hardly regretted not to have booked to the Etap Hotel of Wavres for a budget hotel.

very interesting to see all the horses good breakfast

no en-suite facilities.only one toilet with a light working.shower was dirty'.only one set of towels in room. the hotel looked very new and quite a few exposed electric wires

The location to Budget car rental and the airport.

The internet charge was ridiculous, and the internet service unacceptable, possibly due to spyware used by the service. When you charge for internet access, it should not include breaches in privacy. This alone will cause me to never stay at this hotel or any other hotel in the chain again.

cleanness and hotels facilities (hotel shuttle on call during the night was very useful)

The hotel was clean enough and comfortable, however the location is further than its peers from the train and bus lines, if you wish to travel into Brussels. Stay at the NH or Holiday Inn to be closer to public transportation.

The receptionist gave us the WRONG departure times for the morning airport shuttles (which departed every 50 minutes!), forcing us to miss our intended shuttle, pay 20Euro for a taxi, and making us late for our flight. The staff is clueless and unhelpful.

Meilleure pour prix

Great service, clean room, & very helpful staff!

A little noisy from vehicle noise at night and early morning commuters.

Restaurant offers good food

Very small room for high price

Very close to the airport, free shuttle, clean, modern, nice restaurant and bar. Train station is near by .

Hotel is located in the middle of business park.

Great hotel close to the airport. 30-40 Euro taxi ride to town. Staff is great in the bar area. Nice service and food is well done.

Carpets not the best of shape. Could be cleaned. Taxi service is a bit slow. If you need to be somewhere at a certain time, I would book the taxi the night before.

nice hotel, good facilities, near the airport, staff is very nice and helping

The desk clerks were very helpful. The rooms were great, and the layout of the hotel was great.

No

Convenient to airport - just walk across the street.

40 steps to Brussels international airport

The staff was very friendly and helpful

not the hotel if you are in Brussels to visit on vacation, the hotel is to far out of the way and not accessible by train or Metro. it is right off the highway so if you do not have a rental car you will have to get a taxi.

Clean, friendly room with excellent Internet access, tv etc. Parking right outside the door to the room, so no 'dragging around the luggage'. This is a small b&b in an annex to the family home of the owners but with perfect privacy if you want.

Not sure if it really is a "bad" point, but staying here effectively requires access to a car or use of a taxi, as no restaurants etc. are in walking distance. Was no problem for me though.

Well situated, peaceful, nice and safe. Baeutiful house.

None that I can think of.

fantastic place, beautifully located and very well run. I'll be back. And this is from a hotel owner.

Very nice hotel. Great location; spacious and clean rooms. Friendly atmosphere. We had an extra bed for our son without additional charge. Very good value for money. Very good breakfast if you go early; view on the lake. Free parking. We want to visit this hotel again in the future.

Some policies of the last decade: very high charge for internet, pay tv and cd listening!!...simply not worhty to use them.

Far from town. transport expensive.

The Gym equipment needs some maintenance...