Rubbish customer service, can’t be bothered to resolve the issues they made, incorrect room. Manager not bothered.
4 stars
Leonardo Hotel London Watford
31-35 Clarendon Road, Watford, WD17 1JA, United Kingdom
Watford, United Kingdom
See location+44 192 342 2800Photos of Leonardo Hotel London Watford
Overview
The Jurys Inn Watford hotel is located just seven minutes from Watford Junction, with many transport links nearby. This centrally-located property is also close to Watford Indoor Market, Intu Shopping Centre, and the London Euston Station, making it easy to get to downtown London when you stay at this hotel. Also nearby are Cassiobury Park, Warner Brothers Studio Tours, Wembley Stadium, and Vicarage Road. Guests can visit Stanmore Country Park, Northwood Golf Club, and other outdoor attractions during their stay, as well. London-Heathrow Airport is about 30 minutes away.
The Jurys Inn Watford hotel offers 216 non-smoking guest rooms that include complimentary WiFi, in-room climate control, a flat-screen TV with Freeview, large, luxurious beds, in-room coffee and tea service, a selection of pillows, and private baths with complimentary toiletries. The hotel also offers a number of accessible guest rooms. Executive Rooms offer the Full Sky TV package that includes sports and movies, luxury toiletries, a mini-fridge and daily newspapers delivered to the room. These rooms also enjoy early check-in and late check-out privileges.
This hotel has a restaurant and lounge for guest dining and provides complimentary WiFi in all public areas, as well. There is luggage storage available and the 24-hour front desk has a safe for guest valuables. The staff can also provide tourist assistance, including sightseeing recommendations, ticket and tour assistance, reservations, and more. Laundry and dry cleaning services are available at this hotel, which also offers a coffee shop and a multilingual staff that speaks English, Spanish, Polish, Italian, and Arabic.
Latest deals for Leonardo Hotel London Watford
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Leonardo Hotel London Watford
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Health and safety
- Safe
Reviews of Leonardo Hotel London Watford
8.6
Very good
3475 verified ratings
Wonderful
1901
Very good
699
Good
496
Okay
146
Fair
105
Mediocre
46
Poor
82
Summary of reviews
Guests say
Guests appreciated the cleanliness and friendly service of the hotel staff, particularly highlighting their willingness to assist. However, there were significant complaints regarding room assignments, incorrect bookings, and noise disturbances from other guests. Some guests also noted the lack of parking facilities and issues with amenities like air conditioning and room size.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.6 out of 10
2288 reviews
8.7 out of 10
32 reviews
9.2 out of 10
4 reviews
9 out of 10
1 review
4 out of 10
3 reviews
All reviews
Room not as booked, staff/manager can’t be bothered sorting out there mistake. Just fob you off.
Pros (+) The staff went OUT OF THER WAY to be accommodating, helpful, friendly and generally go "above and beyond" to provide outstanding customer service. Deputy Manager Rob was wonderful as was Ellie and the rest of the staff!!!!!! I also would like to compliment the wait-staff at the breakfasts--they were AMAZING--couldn't do enough for us...every morning and every day of our stay. Jury's Inn is to be c...
Cons (-) The room assigned to us left a lot to be desired. The room we PAID for an upgrade for, was much, much better.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers complimentary WiFi, in-room climate control, a flat-screen TV with Freeview, large, luxurious beds, in-room coffee and tea service, a selection of pillows, and private baths with complimentary toiletries. Executive Rooms offer the Full Sky TV package, luxury toiletries, a mini-fridge, and daily newspapers delivered to the room.
What can guests expect from the hotel's dining options?
The hotel has a restaurant and lounge for guest dining, and provides a good selection of hot and cold items for breakfast, as well as a variety of drinks such as teas, fresh juices, and coffees. Additionally, guests have the option of room service or dining in the restaurant, and there is a small selection of snacks, drinks, and games available for purchase in the lobby.
What practical information should guests know about parking?
The hotel does not have its own car park, but there is parking available nearby with a discounted rate for 24 hours. However, some guests have mentioned issues with the discount for parking not working, and have noted that the recommended offsite car park was not well-lit and felt unsafe.
What are guests saying about the cleanliness and comfort of the hotel?
Guests have praised the hotel for being clean, comfortable, and having spacious, modern, and inviting rooms. However, some have mentioned issues with the cleanliness of the bathrooms, such as grubby conditions and old fixtures.
When is the best time to visit the hotel?
The high season is in October, making it an ideal time to visit. However, guests should be aware that the hotel is located in a central area with nearby attractions, but also adjacent to a building site, which may result in early morning noise.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Executive Room
Executive Rooms offer the Full Sky TV package, luxury toiletries, a mini-fridge, and early check-in and late check-out privileges.
Consider Nearby Attractions
The hotel is close to attractions like Cassiobury Park, Warner Brothers Studio Tours, Wembley Stadium, and Vicarage Road, making it a convenient choice for exploring these places.
Room Selection
Some guests recommend choosing a room with a view, as the central location provides easy access to shops, restaurants, and outdoor attractions.
Accessible Rooms Available
The hotel offers a number of accessible guest rooms, making it a suitable choice for guests with mobility needs.
Consider Low Season Travel
July is considered the low season, which could be a good time to visit for those looking to avoid crowds and potentially find better rates.
Take Advantage of Tourist Assistance
The staff can provide tourist assistance, including sightseeing recommendations, ticket and tour assistance, and reservations, making it easier for guests to plan their activities.
Consider Parking Options
The hotel does not have its own car park, so guests may need to consider off-site parking options, especially during colder months or inclement weather.
Consider Noise Levels
Some guests mentioned noise from nearby construction sites, so light sleepers may want to inquire about room locations to minimize potential disturbances.
Check for Special Offers
Some guests received free drinks vouchers and experienced a festive atmosphere during their stay, so it may be worth checking for any special promotions or events during the desired travel dates.
Consider Breakfast Options
While some guests enjoyed the buffet breakfast, others found it crowded or felt that it could be improved, so guests may want to manage their expectations regarding breakfast.
Location
31-35 Clarendon Road, Watford, WD17 1JA
What's nearby
- Watford Palace Theatre104 yd
- New Watford Market132 yd
- Watford Colosseum0.3 mi
- Hertfordshire Fire Museum0.5 mi
- Watford Museum0.5 mi
- Vicarage Road0.6 mi
- Cassiobury Park0.7 mi
- Watford General Hospital0.7 mi
- TopGolf Watford1.2 mi
- The Grove Golf Course2.1 mi
- Warner Bros. Studio Tour London - The Making of Harry Potter2.4 mi
- Watford Town Cricket Club Ground2.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Leonardo Hotel London Watford
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $134 |
Average price (weekend night) | $133 |
When to book a room at Leonardo Hotel London Watford
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in WatfordGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | London Heathrow |
Distance to airport | 13.2 mi |
Everything you need to know for your stay in Watford
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