Five Star Inn West Covina

Guests have consistently praised the very comfortable beds at Five Star Inn, providing a restful night's sleep.

Absolutely, Five Star Inn offers free parking, ensuring convenience for guests with vehicles.

While the hotel does not offer dining facilities, guests have found nearby dining options to be satisfactory.

While some guests have expressed concerns about cleanliness, many others have praised the hotel for being really clean with friendly staff.

Consider visiting Five Star Inn during February, the high season, to make the most of your stay and the surrounding attractions.

Some guests mentioned a distinction between the "older building" and the "remodeled building," with an additional charge for the "remodeled room." It may be worth inquiring about this when booking to ensure you get the room type you prefer.

Several guests reported noise disturbances, such as loud neighbors and external noise from the nearby freeway. If you are sensitive to noise, it may be advisable to bring earplugs or request a room away from potential sources of disturbance.

Some guests expressed concerns about the safety and security of the property, including reports of theft and the presence of individuals engaging in illicit activities. It's important to remain vigilant and secure your belongings accordingly.

Multiple guests reported cleanliness issues, including graffiti, unclean bathrooms, and dirty rooms. It's advisable to thoroughly inspect your room upon check-in and promptly report any cleanliness issues to the staff.

The availability and functionality of amenities, such as the spa bath and jacuzzi tub, have been inconsistent according to guest feedback. It's recommended to confirm the status of specific amenities before booking if they are important to your stay.

Some guests noted the presence of litter and undesirable elements in the parking lot and surrounding areas. If this is a concern, it's advisable to take note of the surroundings and park in well-lit areas.

Feedback regarding customer service varied, with reports of both positive and negative interactions. Being clear and assertive in your communication with the staff may help address any issues effectively.

The hotel offers increased accessibility, but it's advisable to confirm specific accessibility features and accommodations based on individual needs before booking.

Some guests reported discrepancies between the room they booked and the room they received. It's recommended to verify the room type upon arrival to ensure it aligns with your reservation.

Due to the range of negative feedback, it may be prudent to explore alternative accommodation options in the area to ensure a comfortable and enjoyable stay.