Pool and hot tub need resurfacing. Had dishwasher and ice maker issue in room which was fixed right away. Beds super comfortable. Breakfast was good. Some parts need updating but overall comfortable stay and spacious room.
3 stars
Residence Inn Des Moines West at Jordan Creek Town Center
160 Jordan Creek Pkwy, West Des Moines, IA 50266, United States
West Des Moines, IA
See location+1 515 267 0338Photos of Residence Inn Des Moines West at Jordan Creek Town Center
Overview
The Residence Inn Des Moines West offers all that business, leisure and relocating guests need for a satisfying stay. Find our hotel right outside Jordan Creek Town Center, the premier shopping center in Des Moines. We are also minutes from Wells Fargo Headquarters, the downtown financial district, Des Moines International Airport, The MidAmerican Energy RecPlex, Sammons Financial, Athene, Nationwide, IMT Insurance and several others. Guests also stay within walking distance of a variety of nearby restaurants and leisure attractions. As the ideal choice of West Des Moines hotels, we invite you to relax in a low-key, homelike atmosphere with suites that are 50% larger than the average hotel room and made for extended stays. Enjoy free WiFi and continental breakfast each morning. Make Residence Inn your home-away-from-home for extended stay travel and bring your pets along fee applies.
Latest deals for Residence Inn Des Moines West at Jordan Creek Town Center
Amenities at Residence Inn Des Moines West at Jordan Creek Town Center
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Private entrance
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Bathroom
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Dining
- Grocery deliveries
- Dining room
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Telephone
- Storage available
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Parking
- Private parking
Outdoor
- Grill
- Garden
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Workspace
- Desk
Reviews of Residence Inn Des Moines West at Jordan Creek Town Center
8.7
Very good
150 verified ratings
Wonderful
100
Very good
19
Good
11
Okay
4
Fair
5
Mediocre
2
Poor
9
Summary of reviews
Guests say
Guests appreciated the hotel's great location, especially its proximity to Jordan Creek Mall, and many mentioned the cleanliness of the rooms. However, there were notable complaints regarding the service, particularly at the front desk, and issues with maintenance that affected their stay.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.6 out of 10
1 review
8.6 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers spacious suites with full kitchens, a pet-friendly policy, and a convenient location within walking distance to various restaurants and shops.
Are the beds comfortable?
Guests have praised the comfortable bedding and spacious, quiet rooms, although some have mentioned that the sofa beds were not as expected.
Is parking available at the hotel?
Yes, the hotel provides parking and private parking for the convenience of guests.
How is the food quality at the hotel?
Guests have enjoyed the complimentary breakfast and the full kitchens in the suites, although some have mentioned that the breakfast quality has declined in recent times.
How is the cleanliness of the hotel?
The hotel is generally clean and cozy, but some guests have reported issues with cleanliness in specific areas, such as the showers and public spaces.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in September, which is considered the low season.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including the Funny Bone Comedy Club, Valley Stadium, and the Jordan House Museum, providing ample entertainment options.
Check for Room Amenities
Some guests experienced issues with amenities such as the fireplace and the ice machine. It's advisable to check the functionality of these amenities upon arrival.
Pet-Friendly Accommodation
The hotel is pet-friendly, making it a suitable choice for guests traveling with pets. However, it's recommended to inquire about any additional charges for bringing pets.
Consider Room Selection Carefully
While the two-bedroom suite was praised for its layout, some guests found the sofa beds to be less comfortable than expected. It's advisable to manage expectations regarding sofa beds.
Be Mindful of Noise Levels
Some guests encountered noise disturbances, such as a drum ensemble outside the window and construction noise. Light sleepers may want to prepare accordingly.
Check for Maintenance Issues
Several guests noted maintenance issues, including moldy caulking, cracked tiles, and a loud, old toilet. It's advisable to report any such issues to the staff promptly.
Breakfast Quality
While the complimentary breakfast was appreciated by many, some guests found the quality of the food to be lacking. It's recommended to manage expectations regarding the breakfast offerings.
Consider High Season Visits
If you prefer a livelier atmosphere, consider visiting in June, which is considered the high season.
Location
160 Jordan Creek Pkwy, West Des Moines, IA 50266
What's nearby
- Funny Bone Comedy Club1 mi
- Valley Stadium2.1 mi
- Jordan House Museum3.6 mi
- Valley Junction4.8 mi
- Val Air Ballroom5.1 mi
- Willow Creek Golf Club5.8 mi
- Des Moines Art Center6.4 mi
- Hoyt Sherman Place8.6 mi
- Iowa State Capitol10.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Residence Inn Des Moines West at Jordan Creek Town Center
Low season | October |
|---|---|
High season | July |
Average price (weeknight) | $164 |
Average price (weekend night) | $224 |
When to book a room at Residence Inn Des Moines West at Jordan Creek Town Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Residence Inn Des Moines West at Jordan Creek Town Center
FAQs when booking at Residence Inn Des Moines West at Jordan Creek Town Center
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in West Des MoinesGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 4.8 mi |
Nearest Airport | Des Moines |
Distance to airport | 7.7 mi |