Pros: Polite, personal, very friendly. Car was clean and worked properly.
Nov 11 2016
Cons: Second problem- car had hail damage. This was pointed out to us at Albuquerque & didn't worry us. However, it wasn't on the records so when we returned it to the Las Vegas office they charged us for the repair. We registered a Dispute & the matter has now been properly resolved, but the experience was still unpleasant.
Jun 2 2017
Pros: The staff was friendly and professional, and it was much cheaper than the other her rentals around the area who charged way more fees. They even upgraded me for free.
Aug 30 2016
Great Fast Service
Pros: The service was great and went very smoothly. It was very quick.
Sep 1 2016
Location for drop-off might turn into a headache
Pros: Drop-off person was great. He went out of his way to be helpful.
Cons: Drop-off location in the city was full and had no staff present to help with anything. Would have appreciated a warning on this situation beforehand. We needed to drop the car off at the airport.
Sep 15 2016
Pros: Whole process was easy.
Sep 15 2016
Quick Drop Off
Pros: Quick check in and drop off at the airport rental center.
Cons: One way car rental fee was very high and unreasonable.
Sep 18 2016
Great service, great experience!
Pros: Super easy drop off
Cons: nothing, really
Oct 14 2016
Pros: I signed up for the wrong site to pick up my car and they helped resolve that issue quickly.
Cons: The car was poorly maintained. It hesitated and had accelerator problems to the extent that we had to get a different car. The delivery was slow and we lost time w/o transportation. When we returned the car, they said they didn't have all the right paperwork; guess what, that's not my problem. No one really ever apologized for the car.
Nov 7 2016
Cons: see the above...Las Vegas was just a drop off location.