Cons: Second problem- car had hail damage. This was pointed out to us at Albuquerque & didn't worry us. However, it wasn't on the records so when we returned it to the Las Vegas office they charged us for the repair. We registered a Dispute & the matter has now been properly resolved, but the experience was still unpleasant.
Aug 30 2016
Great Fast Service
Pros: The service was great and went very smoothly. It was very quick.
Sep 1 2016
Location for drop-off might turn into a headache
Pros: Drop-off person was great. He went out of his way to be helpful.
Cons: Drop-off location in the city was full and had no staff present to help with anything. Would have appreciated a warning on this situation beforehand. We needed to drop the car off at the airport.
Sep 15 2016
Pros: Whole process was easy.
Sep 15 2016
Quick Drop Off
Pros: Quick check in and drop off at the airport rental center.
Cons: One way car rental fee was very high and unreasonable.
Sep 18 2016
Great service, great experience!
Pros: Super easy drop off
Cons: nothing, really
Oct 14 2016
Pros: I signed up for the wrong site to pick up my car and they helped resolve that issue quickly.
Cons: The car was poorly maintained. It hesitated and had accelerator problems to the extent that we had to get a different car. The delivery was slow and we lost time w/o transportation. When we returned the car, they said they didn't have all the right paperwork; guess what, that's not my problem. No one really ever apologized for the car.
Nov 7 2016
Cons: see the above...Las Vegas was just a drop off location.
Nov 8 2016
Fast Drop Off
Pros: Fast drop off.
Cons: One way drop off fee was very expensive.
Nov 24 2016
Cons: Very confusing on where to leave it. No indications at all