Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.2 "World class service."9.4 "94% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." 9.8 "98% werehappy with the shuttle service ." 9.2 "92% thought theservice was very professional ." 10.0 "Housekeeping was great , according to 100%." -
9.1 "Awesome vibe."7.9 "79%
enjoyed the friendly atmosphere ." 10.0 "100% said it was astylish hotel ." 9.5 "95% thought, thehotel was modern ." 9.1 "91%enjoyed the lobby entrance ." -
9.0 "Terrific location."10.0 "
Good access to the airport , said 100%." 9.6 "Great parking , according to 96%." -
8.3 "Very good internet connection."8.6 "86% thought it was a
great value ." -
8.2 "Amenities are good."8.3 "83% thought the
building was wonderful ." 9.1 "91%enjoyed the lobby entrance ."
Overall Rating
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9.4 "World class service."9.6 "96% found the
staff to be very friendly ." -
9.2 "Awesome vibe."
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9.2 "Terrific location."10.0 "
Good access to the airport , said 100%." -
8.4 "Amenities are good."8.4 "84% thought the
building was wonderful ." -
8.2 "Rooms are great."8.9 "89% said
rooms were clean ." 7.5 "75% said thebeds were comfortable ." 9.4 "94% thoughtrooms were spacious ." 7.5 "75% werehappy with the bathroom ."
Overall Rating
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9.2 "World class service."9.3 "93% found the
staff to be very friendly ." -
8.6 "Location is great."
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8.5 "Generally very clean."9.8 "98% thought
it was clean ." 8.4 "84% saidrooms were clean ." -
8.0 "Breakfast is good."
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7.5 "Tasty food."
Overall Rating
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9.3 "World class service."
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9.1 "Terrific location."
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7.6 "Nice rooms."
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7.2 "High comfort."
Overall Rating
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9.0 "World class service."9.4 "94% found the
staff to be very friendly ." -
8.7 "Location is great."
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8.7 "Generally very clean."9.1 "91% said
rooms were clean ." -
7.5 "Nice rooms."9.1 "91% said
rooms were clean ." -
7.2 "High comfort."
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6.8 "Food is average."
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5.4 "Pool is mediocre."
Recent reviews
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- Neutral
- Negative
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8.0review from
The fact that Alfredo was so friendly and helpful and sufficient early morning ...When he saw the shuttle didn't arrive 07:02 he immediately took the phone and called the driver and the driver arrived at 07:10. The ladies that is cleaning are super friendly and sweet.Had a nice stay at the Hilton.
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4.2review from
Room was clean. I was kept awake by music from a party until past 11:30 at night. I complained and was told that someone would call me the next day. No one did. I complained again and a manager did call me and said that they would credit my stay with one day. Couldn't get the water in the room to run cold. Pillows needed to be replaced because they squished down to nothing. They gave me a headache. Signage on the entrance to the building was almost non-existent. I lived in West Palm for many years and still had a time finding the entrance.
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10.0review from
Friendly people at the front desk. Very quiet hotel. Clean, very nice room.
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9.7review from
The hotel was exceptionally quiet. Big rooms.
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10.0review from
The location was perfect and the front desk staff went out of his way to help me find the place I needed to go.
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6.7review from
The hotel was in an excellent location in terms of attractions around the West Palm beach area. The staff in reception were exteremly helpful and friendly and the free shuttle bus to the local shopping district was an added bonus. The only negative we could find was the breakfast was poor and we didnt enjoy and didnt feel it was very good value for money.
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8.0review from
The fact that Alfredo was so friendly and helpful and sufficient early morning ...When he saw the shuttle didn't arrive 07:02 he immediately took the phone and called the driver and the driver arrived at 07:10. The ladies that is cleaning are super friendly and sweet.Had a nice stay at the Hilton.
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10.0review from
Friendly people at the front desk. Very quiet hotel. Clean, very nice room.
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9.7review from
The hotel was exceptionally quiet. Big rooms.
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10.0review from
The location was perfect and the front desk staff went out of his way to help me find the place I needed to go.
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