The Doubletree has gone down. The furniture was old and peeling. Room was not clean and smelly. The place needs an upgrade.
4 stars
DoubleTree by Hilton Hotel West Palm Beach Airport
1808 South Australian Avenue, West Palm Beach, FL 33409, United States
West Palm Beach, FL
See location+1 561 689 6888Photos of DoubleTree by Hilton Hotel West Palm Beach Airport
Overview
Located within a 10-minute drive from Palm Beach International Airport, this elegant hotel features a swimming pool and free Wi-Fi. It has a fitness center, as well as a sun deck, a 24-hour business centre and an express check-in and check-out feature.
DoubleTree by Hilton West Palm Beach Airport has recently been refurbished and provides an airport shuttle, a concierge and a 24-hour reception. In addition, the multilingual staff are on hand to provide local information.
The rooms at DoubleTree by Hilton West Palm Beach Airport feature tea and coffee making facilities and a refrigerator. They are also fitted with a shower and a hair dryer.
Those staying at the hotel can sit down to a unique dining experience at the in-house restaurant, suitably based for those who want to stay close for a meal.
DoubleTree by Hilton West Palm Beach Airport is an ideal place to discover nearby Singer Island and Mandel Public Library of West Palm Beach. It is also within walking distance of Old West Palm Beach National Guard Armory.
Latest deals for DoubleTree by Hilton Hotel West Palm Beach Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Hotel West Palm Beach Airport
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Special diet menus (on request)
- Snack bar
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Parking (surcharge)
- Private parking
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Seating area
- Storage available
Pool and spa
- Hot tub
- Outdoor pool
Bathroom
- Spa bath
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Kid-friendly buffet
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Hotel West Palm Beach Airport
7.6
Good
1304 verified ratings
Wonderful
532
Very good
164
Good
157
Okay
87
Fair
114
Mediocre
62
Poor
188
Summary of reviews
Guests say
Guests appreciated the great location of the hotel and the cleanliness of the rooms. However, many expressed dissatisfaction with the service, particularly the lack of housekeeping and issues with noise from the highway. The bed comfort also received negative feedback, and some guests experienced problems with their room keys.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
752 reviews
7.5 out of 10
271 reviews
7 out of 10
8 reviews
6 out of 10
1 review
8 out of 10
11 reviews
All reviews
Pros (+) The staff was excellent. Our room was upgraded and a crib was available. The shuttle to and from the airport was awesome.
Cons (-) The hotel is right on the highway and our “upgrade” literally dangled over it. The traffic noises in the early morning hours were so loud I couldn’t sleep even though I was wearing ear plugs. We thought there was free breakfast- there isn’t. The google image of a giant glass entry is inaccurate.
Pros (+) Staff was friendly and helpful, great place to stay, price was great, location waa great, beds were wonderful
Pros (+) Staff was very friendly and accommodating.
Cons (-) One night the room next to us was playing loud music into the early morning hours. It took a while for the staff to resolve the issue. However, we were not charged for that night's stay.
Pros (+) There was a shuttle to City Place and to PBI.
Cons (-) Faint smell of cigarette smoke and some road noise.
Pros (+) The staff was overall very nice.
Cons (-) Air conditioner as noisy.
Pros (+) The hotel was easy to get to, had great shuttle service, but to pricey. I was expecting more for the price I paid.
Pros (+) Front desk was friendly.
Cons (-) 3 different types of mold/mildew in the bathroom. Mismatched granite. Toothpaste splashes on wall. Poor condition overall.
Pros (+) Nice decor with upscale lobby. Easy parking
Cons (-) Breakfast was not included so we were a bit surprised when after breakfast lady asked us to pay $40 if I new this earlier I would pick a hotel that had breakfast included in the price.
Pros (+) Great place to stay. We stayed for 8 days my 10 year old son loves everything about it. The pool was perfect and always clean. We LOVED the cookies... We will be staying here in the future.
Cons (-) No free breakfast!!! I have stay at other places and they had at least bagels, coffee, cereal, the basics. Like I said I was there for 8days and wasn't expecting on buying breakfast for week. But this isn't a deal breaker just keep it in mind and plan for it..
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining experience?
The hotel offers a unique dining experience at the in-house restaurant, providing a variety of menu options for guests to enjoy during their stay.
Are the beds comfortable at the hotel?
Guests have mentioned that the beds were comfortable, providing a good night's sleep during their stay.
Is parking readily available at the hotel?
Guests have highlighted the convenience of the parking availability, with no issues finding a spot, making it easy for visitors with vehicles.
How is the cleanliness of the hotel rooms?
While some guests have expressed concerns about room cleanliness, many have praised the hotel for being very clean, with friendly staff providing prompt room service.
What is the best time to visit the hotel?
The high season is in March, offering an ideal time to experience the hotel's amenities and nearby attractions, while the low season is in May.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to downtown, which many guests found convenient. It's a great way to explore the area without worrying about transportation.
Consider Room Change Requests
If you encounter any issues with your room, don't hesitate to request a change. Some guests reported that the staff was helpful in accommodating room change requests.
Check for Cleanliness
While many guests found the hotel clean, some reported issues with cleanliness in certain rooms. It's advisable to check the room upon arrival and notify the staff of any concerns.
Be Mindful of Noise
Several guests noted that the hotel's proximity to the freeway resulted in persistent traffic noise. Light sleepers may want to consider this factor when choosing a room.
Verify Room Amenities
Some guests mentioned discrepancies in the availability of amenities like microwaves and toiletries. It's advisable to confirm the amenities included in your room to avoid any surprises.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the Kravis Center and CityPlace makes it a convenient choice for those looking to explore the area. Take advantage of the nearby amenities and attractions.
Consider Parking Options
While some guests found the parking convenient, others reported issues with cleanliness and maintenance. It's recommended to inquire about the parking facilities and any associated costs.
Stay Alert for Service Quality
While many guests praised the friendly and helpful staff, a few reported negative interactions. Being mindful of the service quality and addressing any concerns with the management can enhance the overall experience.
Double-Check Reservation Details
Some guests encountered issues with their reservations, including room types and dates. Double-checking reservation details and communicating any discrepancies with the hotel in advance can help avoid inconveniences.
Location
1808 South Australian Avenue, West Palm Beach, FL 33409
What's nearby
- Old West Palm Beach National Guard Armory0.6 mi
- Alfred J. Comeau House0.8 mi
- Kravis Center0.9 mi
- Palm Beach County Convention Center0.9 mi
- CityPlace1.1 mi
- Norton Museum of Art1.1 mi
- First Church of Christ Scientist1.1 mi
- Norton House1.3 mi
- Grant Van Valkenburg House1.3 mi
- Mandel Public Library of West Palm Beach1.5 mi
- Mickens House1.6 mi
- Hatch's Department Store1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Hotel West Palm Beach Airport
Low season | October |
|---|---|
High season | February |
Average price (weeknight) | $208 |
Average price (weekend night) | $188 |
When to book a room at DoubleTree by Hilton Hotel West Palm Beach Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton Hotel West Palm Beach Airport
FAQs when booking at DoubleTree by Hilton Hotel West Palm Beach Airport
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See most recommended stays in West Palm BeachGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Palm Beach Intl |
Distance to airport | 1.8 mi |
Everything you need to know for your stay in West Palm Beach
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