The Hilton West Palm Beach is a 4-star property in West Palm Beach, Florida. Amenities at this property include an outdoor pool, a fitness center, and on-site golfing. There is a restaurant as well as a poolside bar. Guests will find that the room service menu is available for certain hours of the day. The front desk staff can provide concierge services including help booking tours, and they are multilingual and able to offer assistance in English, French, German, Italian, Portuguese, and Spanish. Valet parking is available for a daily charge. Pets are not welcome at the hotel.
There are 400 guestrooms available in this palatial 12-story hotel. The rooms are equipped with air conditioning and have blackout curtains on the windows. There are private bathrooms with either stand-up showers or tubs. Plus, the LCD televisions offer premium channels. Guests will also find telephones and refrigerators in their rooms. Adjoining guestrooms are available as well as accessible rooms with roll-in showers.
Guests will find that they are ideally located in Downtown West Palm Beach and within walking distance of area attractions such as CityPlace and the Society of the Four Arts. Also within walking distance is the Henry Morrison Flagler Museum, the Palm Beach County Convention Center, and Clematis Street. Worth Avenue is less than 30 minutes away on foot, and the Kravis Center for the Performing Arts is also close by. Palm Beach International Airport is less than 10 minutes away via car, and there is a free airport shuttle.
Services and conveniences
Basics
Dining
Parking and transportation
Accessibility and suitability
General
Pool and spa
Laundry
Things to do
Bathroom
Bedroom
Workspace
Family friendly
Media and entertainment
Outdoor
Health and safety
Fitness
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Filters
Cons. Room wasn't replenished properly before I arrived. Tissue and additional toiletries. No floor towel for the shower.
Pros. I left at 4 in the am and the bellman was VERY helpful. He came to collect my bags immediately and took an interest in my flight information and how I was getting to the airport.
Cons. When I arrived at the hotel, there was a line for check-in. This is nit picking but it's the only negative thing I could think of about my experience with the hotel. My check-in went smoothly and all staff members were courteous and helpful.
Pros. Friendly Staff. Proximity to City Place.
Cons. Distance to beach. Expensive parking. Should have self parking service.
Pros. Great hotel, conveniently located in the heart of downtown West Palm Beach, across the street from City Place. The service was excellent, the hotel was very clean and the outdoor pool and hot tub were really a nice way to spend a sunny afternoon.
Cons. Nothing
Pros. No real restaurant and no pool bar or service
Cons. Could be so much better
Pros. Nice rooms furnished well. Good restaurant. Location was ideal for those who wish to shop at nearby city place.
Cons. Parking is a big issue. Construction makes getting into hotel difficult no parking lot all in garage attached in hotel. Valet was 25 dollars. A little steep to move it 100 yards.
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What are the hotel's unique amenities?
The hotel offers an outdoor pool, a fitness center, on-site golfing, and a poolside bar, providing guests with a variety of leisure and recreational options during their stay.
How is the quality of the beds at the hotel?
Guests have consistently praised the hotel's comfortable beds, ensuring a restful and rejuvenating night's sleep.
Is parking available at the hotel?
Valet parking is available for a daily charge, providing convenient parking options for guests who arrive by car.
What is the food quality like at the hotel?
Guests have complimented the hotel's restaurant for its buffet breakfast with a wide variety of choices, as well as the quality of the restaurant's food.
How is the cleanliness and service at the hotel?
Guests have appreciated the hotel's cleanliness, updated facilities, and the outstanding service provided by the friendly and accommodating staff.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in September, which is considered the low season. This could offer a more relaxed experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as CityPlace, the Society of the Four Arts, and the Henry Morrison Flagler Museum, all within walking distance.
Be Mindful of Valet Parking
Several guests expressed dissatisfaction with the mandatory valet parking fee. Consider exploring alternative parking options nearby to avoid this additional cost.
Inquire About Room Renovations
Some guests mentioned that the hotel was undergoing renovations, impacting facilities like the pool. It's advisable to inquire about the status of renovations before booking, especially if you have specific amenities in mind.
Utilize the Concierge Services
The multilingual front desk staff can assist with booking tours and provide valuable local insights. Don't hesitate to seek their assistance for a more personalized experience.
Check for Special Events
Guests noted that the hotel occasionally hosts weddings and events, which can impact the overall atmosphere and accessibility of certain facilities. It's worth checking for any scheduled events during your stay.
Consider Room Selection Carefully
While many guests praised the comfortable and clean rooms, some mentioned issues such as electrical problems and wet bathroom floors. It may be beneficial to request rooms away from potential noise or maintenance issues.
Take Advantage of the Free Airport Shuttle
If you're arriving at Palm Beach International Airport, make use of the hotel's free airport shuttle for added convenience.
Plan for Dining Options
While the hotel offers a restaurant and poolside bar, some guests found the check-in process slow and the dining prices inflated. Consider exploring nearby dining alternatives for a more varied culinary experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | February |
Average price (weeknight) | $323 |
Average price (weekend night) | $276 |
Hilton West Palm Beach is located at 600 Okeechobee Boulevard in Downtown, 0.2 miles from the center of West Palm Beach. Palm Beach County Convention Center is the closest landmark to Hilton West Palm Beach.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton West Palm Beach.
Yes, Hilton West Palm Beach offers free airport shuttle service.
Hilton West Palm Beach is 2.8 miles from Palm Beach Intl. Hilton West Palm Beach is 22.8 miles from Boca Raton.
Yes, Hilton West Palm Beach has a pool onsite.
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