Overview

Quality Inn Westfield - Springfield

2 Southampton Road, Westfield, MA 01085, United States
+1 413 568 2821

$75+

Overall guest ratings

7.9/10 Good
Based on 198 reviews

Review highlights

  • 10.0
  • 9.5
  • 8.9
  • 6.9

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service

Nearby

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    About

    The Quality Inn Westfield-Springfield hotel in Westfield, MA gives you real value with peace of mind. Our smoke-free, pet-friendly hotel is near Westfield State University, Eastern States Exposition multipurpose venue and driving distance to Six Flags New England and Holyoke Mall. Relax and focus on the people and experiences you came for with amenities that include free hot breakfast, free WiFi, a seasonal outdoor pool, restaurant, guest laundry facility and business center with a computer with Internet. Each inviting guest room features a microwave, refrigerator, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pets are allowed. 20.00 USD per pet, with maximum weight of 50 pounds. Maximum 2 pets per room.

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    Choice Hotels

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business center
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Concierge service
    • Laundry facilities
    • No smoking
    • Restaurant
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews of Quality Inn Westfield - Springfield

    Overall Rating

    7.9 Good
    Based on 198 reviews
    • 10.0 "Excellent value."
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 8.2 "Generally very clean."
      8.3 "83% said rooms were clean."
      7.5 "75% thought it was clean."
    • 8.1 "Breakfast is good."
    • 6.9 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 6.8 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
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    Overall Rating

    8.2 Excellent
    Based on 63 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 7.9 "Good breakfast."
    • 7.2 "High comfort."
      9.3 "93% said the beds were comfortable."
    • 7.0 "Nice rooms."

    Overall Rating

    7.8 Good
    Based on 134 reviews
    • 10.0 "Excellent value."
    • 9.4 "Terrific location."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 8.4 "Breakfast is good."
    • 6.9 "Average comfort."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    parking lot
    worn wallpaper
    breakfast selection was poor
    old urine
    noisy sounds
    close to gas
    loud late
    breakfast and the lady
    touch the floor

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