Cons (-) The tub/shower did not drain.
3 stars
Courtyard by Marriott Cleveland Westlake
Photos of Courtyard by Marriott Cleveland Westlake
Overview
Experience a comfortable and relaxing stay near Lake Erie and Downtown Cleveland at the Courtyard Cleveland Westlake. Enjoy spacious accommodations loaded with deluxe amenities like complimentary WiFi, mini-fridge and pillow-top bedding. Ideally located in Westlake near several of the area’s most popular attractions including Crocker Park Shopping, Progressive Field, Rocket Mortgage FieldHouse and Cleveland Metroparks Zoo plus the shores of Lake Erie are within walking distance. Built for efficiency, we are the ideal hotel for business travelers and are located near Hyland Software, TravelCenters of America, Avient Corporation, Cleveland Clinic and Ford Motor Company. Open for breakfast and dinner The Bistro features a delicious menu of traditional favorites, Starbucks beverages, wine, beer and cocktails. From a fitness center, indoor pool and spa, high-tech business center to complimentary parking we provide everything the modern traveler needs for a seamless and carefree stay.
Latest deals for Courtyard by Marriott Cleveland Westlake
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Courtyard by Marriott Cleveland Westlake
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key access
- Key card access
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets not allowed
- Upper floors accessible by elevator
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Storage available
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Pool
- Heated pool
- Indoor pool
Outdoor
- Terrace/Patio
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Courtyard by Marriott Cleveland Westlake
7.6
Good
259 verified ratings
Wonderful
115
Very good
47
Good
26
Okay
15
Fair
19
Mediocre
18
Poor
19
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, along with the helpful staff. However, many were disappointed with the lack of breakfast options, outdated facilities, and some service issues during check-in. Overall, it seems to be a decent choice for a stay, but improvements are needed in certain areas.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.3 out of 10
135 reviews
8 out of 10
78 reviews
6.5 out of 10
3 reviews
All reviews
Pros (+) I felt like the hotel was clean, and staff was fantastic, going out of their way to accommodate, always with a smile on their face.
Cons (-) I don't feel like it was worth the money. Everything is ala carte, and for a pretty short window of time when you can order breakfast. The couch in the room was weirdly shaped. Really deep and awkward to sit on.
Cons (-) The power went out for awhile and the air conditioning went out for several hours through the night making it impossible to sleep. The air didn't come back on until 2 in the morning. It was not a good night of sleep at all. If that didn't happen, the stay would've been great. Unfortunately, it was miserable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities including a heated indoor pool, a fitness center, and a shared terrace/patio for guests to relax.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenient and cost-effective parking options during their stay.
How is the food quality at the hotel?
Guests can enjoy the hotel's restaurant and bar/lounge, offering good quality food and beverages. However, it's important to note that the breakfast is not complimentary as some guests may expect.
What can guests expect in terms of cleanliness?
The hotel is committed to cleanliness and safety, with enhanced cleaning protocols and staff following all safety protocols as directed by local authorities to ensure a clean and safe environment for guests.
When is the best time to visit the hotel?
The high season at the hotel is in September, offering guests the opportunity to experience the hotel's amenities and nearby attractions in a vibrant and lively atmosphere.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from the Hockey Teams
Some guests reported noise disturbances from hockey teams staying at the hotel. Consider requesting a room away from areas where sports teams are accommodated for a quieter stay.
Check Room Amenities
Verify the presence of essential amenities such as a microwave and tea maker, as some guests found these lacking in their rooms.
Consider Room Cleanliness
While many guests praised the cleanliness, some reported issues such as moldy grout and dirty rooms. It may be helpful to inspect the room upon arrival and promptly report any cleanliness concerns to the staff.
Verify Breakfast Inclusions
If breakfast is an important factor, double-check the booking details as some guests were surprised to find that breakfast was not complimentary as they had expected.
Be Mindful of COVID Restrictions
Some guests expressed dissatisfaction with the COVID restrictions in place. It's advisable to review the hotel's current COVID policies before booking.
Check for Balcony Cleanliness
Several guests mentioned issues with balcony cleanliness. If a balcony is desired, consider requesting one that has been properly maintained.
Verify Pool Availability
If the pool is a key amenity for your stay, ensure it is open and available during your intended visit, as some guests were disappointed to find it closed.
Confirm Internet Accessibility
Some guests experienced difficulties with the Wi-Fi and connectivity. It may be prudent to inquire about the Wi-Fi setup and connectivity options.
Inquire About Grab-and-Go Breakfast
If breakfast options are limited due to COVID, consider inquiring about grab-and-go breakfast alternatives to manage expectations.
Consider Alternative Dining Options
Some guests found the on-site dining options to be overpriced. Research nearby dining alternatives to suit varying budget preferences.
Location
25050 Sperry Drive, Westlake, OH 44145
What's nearby
- Crocker Park2.9 mi
- Regal Crocker Park Stadium 16 and IMAX3 mi
- Spa West3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Cleveland Westlake
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $133 |
Average price (weekend night) | $179 |
When to book a room at Courtyard by Marriott Cleveland Westlake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Cleveland Westlake
FAQs when booking at Courtyard by Marriott Cleveland Westlake
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in WestlakeMost recommended
See most recommended stays in WestlakeGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 5.1 mi |
Everything you need to know for your stay in Westlake
Complete your trip
Popular destinations