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It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.
Very convenient to where we wanted to be! And the Front Desk Staff were wonderful. The pool was cold! The Whirlpool did not work!
The room size was good and the swimming pool, sauna and spa were great to relax in The only thing I would change is the payment for the slippers to have access to the swimming pool etc. It is ok to charge extra for those not staying at the hotel but for guests this should be included in the price of the room.
Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.
there was a problem with the e-keys. they didn't work.
The hot tub and pool were clean and not full of kids for my use. Parking was not an extra cost and the parking lot was safe. Loved the location as well! A great hotel in a nice part of Hessen!
Comprehensive breakfast friendly staff. Comprehensive breakfast although rather expensive. If claiming on business expenses this is not an issue, but for non business travellers this is quite an expense over 4 days
The room was very comfortable , the services & facilities of the hotel were very good . More then this , the food was tasteful .
Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul
Great food! Nice pool.
Close to the old part of the cuty. Not expensive. Ratio price/quality is ok.
Very convenient for the center of Wetzlar. Nice rooms. Good restaurant.
good situated, friendly staff, very functional rooms = just what you want
Excellent location in centre of Wetzlar. Hotel restaurant above average.
Some of the staff spoke english, friendly service and relaxing atmosphere There was no secure parking for a motorcycle as requested, had to leave it on forecourt at front of hotel (ideal for cars).
we liked to stay there, good food and good breakfast
the staff was very friendly. I was a quick walk to the city center and the the german dinner was really good!
Helpfulness of staff
The hotel is in a very quiet neighbourhood - though a bit outside the city of Wetzlar. Services, including the breakfast, were excellent.
Excelent facilities, couterious and responsive staff, excellent breakfast, free internet and parking, highly recommend
Cetainly it was the central location that was appealing. Very friendly staff who were always willing to help at all times.
Lovevly staff, nice and new rooms, garage facilities, free internet, 10 min. walking from down town: Perfect
A well run hotel with pleasant and helpful staff.
friendly hotel which I have stayed at before and would be happy tostay at again, Reasonably priced,
Clean and comfortable with helpful staff, lss than 10 mins walk from the old town
The room was very quiet and comfortable, and the whole establishment was like a cosy B & B. The provided breakfast was excellent, and the location ideal. Not applicable
The size, the comfort and the equipment of the room, the choices and quality of the breakfast. We arrived on a quiet Friday afternoon. The welcome at the reception desk was rather formal.
The reception at check in was very helpful, giving me useful directions to my desired destination in Wetzlar.
Staff was very thoughtful and helpful in every way. We booked a room higher up but as it was a very hot day the manager put us in a comfortable room on the ground floor for coolness and as there is no lift the manager quickly realised that the stairs would be too difficult for my husband to master.... Very central place to stay....
Nice quiet location near to the river and historic old town, yet close to the motorway for quick easy access. Nice breakfast. Old style metal sprung bed which wasn't that comfortable and noisy springs when you moved.
Nice place for business trip
Location was great in my case, needed to be near to center. Breakfast was very nice and staff attentive. Only stayed 1 night but overall quality and facilitys of the Hotel would make me come back for more...
convenient location, easy parking, good restaurant, friendly staff air conditioning non-functonal - not good for my allergies; pillows are definitely not designed for americans
Great Hotel, very very clean, good breakfast Unless you are with a car the location is somwhat out of the way.
I liked the this hotel because it gave me a very relaxed safe feeling. There was alot of road construction going on, but when that's done, this is a perfect hotel.
The hotel was in a very nice spot. The restaurant was very very good, the service as well as the meal.The room was spacious and clean.
Extremely good restaurant (especially for breakfast).
Butiful room. The restaurant. Some noise from the road and the terass in the late evening/night.
Nice hotel very easy to be found and familiar ambient Although the weather condition of the area allowed to sleep during the night without air conditioner, in the summer it would be not so nice spend a whole day in the room. I would suggest to install an air conditioned system.
staffs were great, very helpful and polite
Modern and well-equipped. Very well-placed - just a short stroll into Wetzlar old town. Hotel has its own off-street parking. Good breakfast A previous guest had been smoking in the bedroom
Very good hotel, clean, excellent breakfast, staff very kind and helpful.
the friendly environment, the helpful staff, the good breakfast, wireless internet, close to the central train station there were no shutters. Internet connection happened sometimes to malfunction. the chair was not enough comfortable (in case someone wants to study for example)
Their service was fantastic!
Good location nearby city commecial area. Free parking in parking house nearby. Good money for value, gentle staff, good breakfast. Internal ( between rooms and corridors ) noise isolation is low. "Sensitive" sleepers may have some remarks in case of noisy people around.
This small hotel is in central Wetzlar. It has a small off-street parking area, The rooms are small but adequate for two people with not too much luggage. The continental breakfast included in the price was served in a pleasant dining room. The staff were helpful.
clean, good location, next to the univercity, good prices
Only good is it is near the train station, Good breakfast. To much noisy, the room was absolutely crazy, the bathroom door did not open due to the wash basin. The bath entry was too narrow and say to slip. One had to sneak into the bathroom. The room to was noisy as soon as you open the windows. During breakfast noboady was there to attend or to give coffee.
Convenient to railway station and shops,rooms clean and tidy,breakfast set you up for the day,plenty of choice. None
Good location, close to the train station and a few bars. Free wireless internet. Insufficient parking. Shampoo and soap were not provided.
The staff was very nice. And we had a quiet room, as we asked. The room is a little bit crowded. Need some repairs.
breakfast the room (305)
. The hotel itself was just fine--breakfast was lovely, the room was lovely. We needed the window open for the breeze and outside was quite noisy. Also, parking was tight but it was available free of charge.
It was close to the town Not enoough parking space had to park out in the street and pay
Overall, the room was good with a good sized bathroom for Germany and the breakfast was good. Staff was friendly and helpful. The hotel could use carpeting in the hallways as they could be loud. Parking lot was much smaller than seemed to be advertised, but staff was helpful about street parking.
Clean, good location, very nice breakfast included in price. Very very small.
Charming hotel with a long history, great location, lovely tower suite with large bathroom. Extensive breakfast and very friendly staff. We'll certainly come back.
good reception and sympathic, capable and motivated personel. Rooms impacable clean, good bed and pillow. The best nightrest I had in a long time. Calm environnement which makes it a wonderfull place to come to rest. Not many restaurants and cafés were open at the moment of my one day stay.
The Staff was very Friendly and Professional. The Room was Clean and well kept. The Breakfast was perfect. The Hotel is in a very central location to everything in Braunfels. I would recommend this to anyone traveling to Braunfels.
Kind personel. Rooms very clean. Good bed! Small bathroom.
The staff was exceptional and had arranged a tour for us as part of our family was from new braunfels, Texas. Our guide was exceptional and I really loved the way he included our teenagers in the conversation while on tour. Wish we could have stayed a bit longer.
Very friendly helpful staff, clean spacious room, good breakfast. Unfortunately my room was located next to a very noisy elevator. Quite pricey.
Good hotel. Nothing special, but comfortable. Good breakfast.
I enjoyed the breakfasts, and the convenience Elevator only goes to the third floor, found used panty hose on floor upon arrivial
Staff helpful and friendly. Good location Internet access not provided through hotel
Staff were very kind and helpful.
I was here for my daugher's University .The hotel is centeraly located to shopping district,close to train station,on one of the main avenues.It is clean,quiet and has a wonderful & rich breakfast service.People at the front desk are very attentive and helpful.Good choice for a stay.
Cleanliness, friendliness and helpfulness of staff and ample breakfast with good restaurant for other meals. My particular room needed thicker curtains to block out the street lights.
The staff was very accommodating and friendly, made me feel like home. Breakfast buffet was lovely and service great. Hotel is being renovated and certainly can use updates on the second floor, paint, carpeting, etc. When I showed my husband the pictures I took of the room upon my return home to the US he thought it to be very plain. Since I extended my stay for a total of twenty days I would've like to have seen a price reduction but it wasn't offered nor available. It would have been a nice gesture, oh well.
1. Room was clean, well-designed, and comfortable. 2. Walking distance to train station & main street, as is probably every hotel in Giessen. 1. Getting access to the WiFi required a complicated registration process. 2. The evening-shift front-desk guy was repeatedly rude for no reason. 3. Poor sound isolation between rooms - you will hear the neighbors' stupid TV programs. 4. Pricey.
rich breakfast, quiet surrounding
Nice area, good restaurent
very delicious breakfast, room and service in general very good.
Pleasant friendly staff, nice and quiet at night. Rooms were a little tired, towels very thin, basic room only.
was fairly basic for the price.
Very friendly lady at the desk It says there is a restaurant in the hotel but we did not have access to it. There is a very nasty smell in the room (desinfection?) No comfort in the room. The hotel needs a redecoration.
Was not aware that no evening meal facilites available on monday evening14th jul