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The spa area. The carpet in the room was not cleaned prior or during my stay.
!! Non-smoking restaurant !! Should add air conditioning for the summer.
Good hotel, staff very helpful with nice bar area. The hotel is too far away from the city centre for a walk with nothing of interest close by.
The room was nice and spacious, featuring modern design. The location is good if you're travelling further on. Breakfast not very rich, but nice quality. The fact that you cannot access the Spa area unless you are completely naked is absolute nonsense and discrimination!
Room , facility is good. Reception people is friendly. Location is not in the center (need a car). Cleaning skill is poor.
Location and value for money
Size and cleaniless of room Coffee and tea were at extra cost
Modern design, very light spacious and airy public areas. Helpful reception staff, restaurant menu and food quality very good. Access road not well signposted and car park and hotel entrance could be easier to find. During my stay, wind conditions meant constant draught and noise under room door.
Comfortable Food good but expensive. Need a car to move around since it´s on a location outside town.
Friendly staff, clean room and bathroom, nice hotel overall. Hotel is close to the highway thus very easy access. No A/C in room, but big room and windows so it was cool enough (although it wasn't a warm night either).
The hotel is brand new, so very clean and organised no
We were pleased with the hotel, but had some problem finding it, since we came throught the own and not via the highway none
The room was spacious and very comfortable with a fantastic bathroom The Bar is quiote small and could do with being non-smoking
friendlyness of staff and personnel Additional light in bathroom before mirror
Warm welcome and a large comfortable room Cold breakfast, Iron that didn't work strange room numbers (walked past my room)
Very comfortable rooms, good breakfast Not many tv channels
Clean room, good dinner, good breakfast, friendly welcome.
For the price, the room size was good. Bathroom was very clean and spacious. Breakfast wasn't that good.
the hotel is a bit far from the city center but all rooms are full of light, clean and very comfortable..
Very nice setting and location with a nice hotel.
the hotel spoilt our day in antwerp the bathroom ,no nice towels ,no toilettries,such as shampoo conditioner cotton buds shower cap and shall i go on.
It is located at the centre of the city, (Groote Markt). It is convienient. The hotel was very historical, elegant. The staff were very friendly. My room was absolutely quite and had a big bathroom. I also enjoyed breakfast, and it was included in the price as well. To be honest it was really a pleasant stay in Bergen op Zoom!
Not much -- leaving it perhaps!! Oh yes it did have a trouser press!!! Lots. To begin with the hotel had no record of my arrival! The first time this has happened to me with Booking.com.. and I have used you a fair bit. I was shunted into a room in the bowels of the place with windows blacked out for 75% of their area. The hotel is an old fashioned hotel in the centre of the town and getting anywhere near it by car is a nightmare. I parked outside the town initially and walked in. The young manager presented me with a map - which turned out only to have about half the roads on it and gave no real indication of the extent of one way and complete no go roads into the place.. It was worse than Hampton Course Maze!! The young man was far from really helpful. The whole thing was a stressful experience!!!
The food was devine & the staff were very helpful & very plesant. The room (# 104) that I stayed in had no windows that could open & the air smelt, felt stuffy & was not very comfortable.
room the access by car was not easy, due to the road works
Wonderful location in front of the cathedral.
The rooms are fantastic. Not like a regular boring hotel room. My room had a lot of character. the breakfast was also very good, especially for a Dutch hotel. Although the food in the hotel restaurant was excelent, the service could have been better, a lot better in fact.
Directly in the centre of Bergen op Zoom, quiet nice room, very clean. Car parking facility available. No coffee/tea making facility in the room. The breakfast was not too exciting.
A very calm hotel, the staff was very nice and helpful, finally the food was the best the chef is the best I have tried across 5 countries!!!!
I particularly liked the size and decoration of the room and the hotel in general
Friendliness and helpfulness of the staff. Qulity of facilities, food and drink. Location was further from train station than indicated on the map.
Well located and well appointed. Restaurant performance was poor. Breakfast was average.
Hotel Ara was very a relaxing, enjoyable overnight stay. Staff were excellant and food terrific albeit very expensive for us Brits on holiday. Have to agree with most reviews...very difficult to find. If the maps on booking.com had motorway exit numbers on them we would of had a better chance.
It is very closed from the city, and in the countryside as well. Very relaxing, clean, and convenient. Nothing to complain.
The hotel is clean and the staff very pleasant. n/a
Pleasant surroundings, very helpful staff. First class stay. Wheelchair ramp from car park could do with relaying, but disabled facilities inside hotel first class.
The room was very spacious (suite) and the view on the river is great. The hotel could use some decoration, it seems a bit 'cold'.
We had the suite: it was huge, plenty of room and aa nice view In most hotels, in the suite, you might expect a mini-bar, and a stereo to play your own music or something like that. Not here: a bed, a bath, a TV, a desk (and an infrared cabin, but who uses that?). Pretty bare for a suite
Quiet location and very friendly staff We had great difficulty in getting a booking for dinner on the first night of our stay, we were not warned that we would need to pre book. As we had travelled quite a distance the last thing we wanted was to go out to search for a restuarant. After a lot of discussion we we told we could eat providing we went in straight away, as the restuarant was far from full we could not understand why there was a problem.
Great Hotel with excellent staff, rooms were spacious and clean. Nice to have a terrace with the room. Excellent breakfast with the room. It is not located very close to shopping or a city centre.
The staff was helpful and spoke English. also, we liked the breakfast
The Hotel offers spacious rooms with good facilities.
the hospitality and helpfulness of the staf no
Given the choice and the quality (both average to low), the breakfast is too expensive (€14).
staff a bit outdated rooms
Friendly staff. Relaxing environment. English speaking TV channels. Coffee availability in room. Having to leave the building in the morning for breakfast. Dinner at the restaurant was not as expected. Not enough water pressure.
Very nice hotel, big rooms, excellent breakfast facility (old monastery), very clean and well maintained. Parking lot was big enough to accommodate all cars, no problems with parking. Hotel is located in great, small community, great nature and walk routes. Hotel restaurant is not that great, it is pricey, and not great food options - i like more vegetables in my plates but there are two close by restaurant/pubs that offer better local food choices.
Excellent place for a peaceful stay!
The restaurant food is fantastic! Bring your own alarm clock. Wake up call is prompt, but if you prefer to use your own, there is not a clock / alarm in the room.
i do not like the breakfast the beacon and sausages are of poor quality its so boaring and needs a change
I really enjoy the employees. The Hotel is small enough that they remember you and always are pleasant and helpful. There is nothting that I do not like about the hotel. Sometimes I wish that there was a coffee shop so you could have a small quick meal instead of the restaurant dining room. Although the food is excellnet in the dining room, it takes a long time to dine. There is one small thing I owuld like and that is washcloths. It's a personal thing.
It was near the company I was visiting.
friendliness of staff, complimentary use of internet (wireless) I would like to propose to add a small bar (mini refrigerator) for drinks and snacks Most hotels have this in each guest room. Also, for business guests, an exercise room would be an added feature
Size of room, service, good shower
Great restaurant. Very nice breakfast. Plenty of free parking space. Comfortable room. No mini bar. Bed covers too small.
Room clean, good beds, attention to detail. Staff Friendly.
During the stay we could smell cigarette smoke which was drifting down through the ceiling into the non-smoking room. The double bed consists of two single beds with single bed linen pushed together which is unusual for people who are used to hotel/motel accomodation in the UK or Australia.
Great staff and near Kinderdijk. Goede medewerkers en in de buurt van Kinderdijk.
Hotel was quiet,was easily accessable,the rooms were clean.
No air conditioning in the rooms and stiffling hot.
Ease of access to my work during my stay in the Netherlands Disappointed to stay in the Garden Wing rather than the main part of the hotel, however, I guess based on the price I paid it was a good deal.
pleasant and flexible staff. connected rooms with regard to the questionnaire: 3d should also have an option "I don't know". And the address when submitting should not read "Amsterdam" but Rotterdam
Very comfortable hotel, friendly, welcoming staff
Excellent Hotel, friendly efficient staff. Enabled one of the business meeting rooms to be used for bicycle storage. A far better use than for meetings!
friendly stuff, restaurant extremely hot room in garden wing
They offer Free in room wireless internet access.
central location no tea or coffee making facilities in the room no bulb in bedside lamp no lift to upstairs rooms
Hotel is located in a quiet area very close to the city center. Modern rooms with comfort. Can be recommended. It is not so convenient to have to cross the street in order to get to the room and main building with reception and breakfast. Also the fact that in our particular room only the windows at the external fire staircase can be opened, is not so nice.
Free wireless internet Room was outside in another building. Prices are way too high due to lack of competition in this city
i have nener had a more comforetable bed the breakfast was excellent the staff were brilliant
friendly, clean hotel. easy to acces from the motorway, in nice area not far from centre
This is a comfortable and traditional dutch hotel. Good bar facilities and good breakfast although no other catering. Quiet location but close to town centre.
Nice and big room; staff ; wifi Stairs, ...
free internet access
excellent location, quiet surroundings, nice modern rooms with view on Schelde, relaxed atmosfere - room rather small for a Suite Royal - breakfast rather simple although pricy - no internet - some growing pains like bad closing doors windows, vent in bathroom not working
Great location,great view,very friendly&helpful staff,nice hotel atmosphere,good breakfast&restaurant No bar area to sit in the evening
warm welcome, quiteness, good cuisine
Not easy to find it is over 6 km from the village which is indicated all the guide or leaflets are in dutch should be in english or german also
Warm and proffessional staff, good restaurant, need room, great area Nous revenons We will come back Wir kommen nochmals Wij komen nog een keer To bad that dogs are not allowed
Great location and nice rooms with good view. Restaurant is a bit pricey but the food is excellent. Staff seemed a bit disinterested. We accidentally spilled some drink on the table, which wasn't wiped up for the whole 3 hours we sat there.
The rooms are very spacious and well appointed, the beds are amazing The wait in the restaurant of the hotel was unexpectedly long at over 2 hours. The food was wonderful, but we would have appreciated knowing it would take as long as it did.
fish soup and bread, outside view, not clean in the garderobe and the baby sit and the baby bed, acoustic in the room very bad, tv programs for foreigners not available...
The Hotel is really on the sea side and there is not much else around so it's nice and calm. There are not restaurants nearby other than the one from the hotel which is on the expensive side.
friendly,easy atmosphere would like to have been informed about the building alterations.The spiral stair case that has been installed is dangerous to use especially with suitcases.Hope you have enough liability insurance,enjoyed our stay though.
your information was correct in saying the hotel was friendly. the staff were excellent, very friendly and accomodating. And a really good breakfast buffet.
Small hotel with friendly atmosphere. The only negative thing was the surrounding area, which is currently a building site.
The staff were excllent and nothing was too much for them to do.
The male receptionist was helpful and friendly. The room was pleasant, clean and the fridge was useful. I had booked room only, but, upon arrival at the hotel, the male receptionist had included breakfast for both days. We had a drink in the bar in the evening approx 22:30 hrs. The barman was eager to ensure the bar closed at 23:00hrs.We felt rushed.
The hotel is close to the city and just 8 Euros to the train station. The hotel was very quiet over the weekend and the receptionist was running the whole show, to her credit too! The rooms are very clean and tidy. I have family living nearby and will stay there again when next visiting. Note that there is some building work going on at the hotel at the moment though they really have done well in minimising any noise and disruption.
Walking 20-30 minutes from the down town. It was a good for my health. And a room for exercise is quiet nice. Tea pot was not good. Inside it, it was dirty. I could not use it.
Fantastic Staff No pay TV
Free internet. Beer in minibar was out of date. Railway and highway are around the hotel, so sleeping is almost impossible because of too much noise. Windows cannot be opened, only aircondition can bring fresh air. I payed for breakfast twice although I was the only one in the room.
Very helpful staff and the only meal we ate there was breakfast but it had a great variety.
Excellent sound proofing.Good atmosphere in reception. Good location. Everything in the room was clean. Beds uncomfortable/too firm
Breakfast is very good esspecially the fresh orangejuice mahine NO
convenient, good car park, resturant open late
We liked the staff at the hotel. They were friendly and very helpful. They gave us directions to good restaurants to eat, and how to use the public transport in Cologne. The cleaning staff were good as well, they gave us new towels as soon as we asked for them. There was no bath mat on the floor in the bathroom at first, so it got a bit wet. But as soon as we asked, we got one straight away!
Easy to find, restaurant better than expected, rooms very clean even if a bit dated. Nothing that it would be fair to complain about.
easy to find, clean
Staff were friendly and efficient, and the breakfasts superb. No air conditioning in room, the only cooling was by fan.
Easy to find and a very nice experience.
the people were very friendly no