Hotel Heinitzburg

The hotel offers a complimentary breakfast and has a restaurant, bar/lounge, and coffee shop. Guests have praised the superb dinner and extensive wine selection.

The staff are described as very friendly, helpful, and attentive. They are known for their exceptional hospitality and for accommodating special requests without hesitation.

The hotel is beautifully located on a hilltop, offering panoramic views of Windhoek. Guests have enjoyed the phenomenal evening sunsets from the terrace and the lovely balcony for sundowners.

The hotel rooms are spacious, well-decorated, and furnished, with comfortable beds and a delightful atmosphere. Some guests have mentioned the need for room updates, but overall, the rooms are well-appointed.

The hotel is described as very clean, with beautiful facilities and a genuine oasis in the city. However, some guests have mentioned specific cleanliness concerns, such as dirty tablecloths, which were reported to the hotel.

Several guests highly recommend booking a room with a view, especially those facing the city, as it offers a stunning and memorable experience.

While the rooms are spacious, some guests noted that certain fittings and amenities may be dated and in need of updating. It may be beneficial to inquire about the condition of the room before booking.

Many guests praised the hotel's pool, highlighting it as a winning feature. Consider spending some relaxing time by the pool during your stay.

The hotel's location provides easy access to nearby attractions such as Schwerinsburg, 3 Castles of Windhoek, and the Old Fortress, making it convenient for guests to explore the area.

Guests spoke highly of the hotel's restaurant, Leo’s, praising the exquisite food and extensive wine selection. Consider dining at the hotel for a remarkable culinary experience.

If planning a visit, consider the high season in August and the low season in October, as this may impact the overall experience and availability.

The hotel offers an airport shuttle service, which can be convenient for guests arriving or departing from Windhoek.

The hotel features a terrace and garden, providing serene spots to unwind and enjoy the panoramic views of the city and surrounding landscapes.

The hotel staff were accommodating of guests' dietary restrictions, providing gluten-free and lactose-free food options upon request.

Some guests mentioned renovation work occurring in neighboring rooms, which could cause disturbances. It may be helpful to inquire about any ongoing renovations before booking.