Pros (+) Front desk help was very good.
Cons (-) Had to switch rooms do to broke air conditioner and updates were needed in rooms.
2 stars
Spark by Hilton Winston-Salem University
200 Mercantile Drive, Winston-Salem, NC 27105, United States
Winston-Salem, NC
See location+1 336 714 8888Photos of Spark by Hilton Winston-Salem University
Overview
Experience comfort and convenience at our hotel, featuring an indoor pool and 24-hour fitness center. Our sunlit hospitality room is perfect for gatherings and accommodates up to 25 people. We’re strategically located within 11 minutes of Wake Forest University and downtown Winston Salem, while Truist Stadium is only 10 miles away. Your ideal stay awaits.
Latest deals for Spark by Hilton Winston-Salem University
Amenities at Spark by Hilton Winston-Salem University
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
General
- Family rooms
- Lockers
- Telephone
- Seating area
- Privacy curtain
- Interconnected room(s) available
Services and conveniences
- ATM on-site
- Business center
- Currency exchange on-site
- Room service
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Elevator
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- TV
Bedroom
- Feather pillow
- Sofa bed
Dining
- Refrigerator
- Coffee machine
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Outdoor
- Garden
Workspace
- Desk
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Spark by Hilton Winston-Salem University
6.0
Okay
589 verified ratings
Wonderful
123
Very good
56
Good
65
Okay
51
Fair
76
Mediocre
43
Poor
175
Summary of reviews
Guests say
Guests overwhelmingly criticized the hotel's cleanliness, citing dirty rooms, roaches, and unpleasant odors. Service was also a significant issue, with reports of rude staff and unresponsive management. However, some guests appreciated the hotel's location and found the beds comfortable in certain rooms.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
473 reviews
4.3 out of 10
78 reviews
6.6 out of 10
21 reviews
7.1 out of 10
3 reviews
All reviews
Pros (+) Convenience to highway, breakfast included.
Cons (-) Rooms were older and could have been cleaner.
Pros (+) Beds very comfortable. The room was clean and everything worked. The price is unbeatable for the quality.
Cons (-) I needed a handicapped room with 2 double beds but when I got there it had been given to another person even though I had made the arrangements before I was willing to book. I managed but with difficulty.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast included at Baymont by Wyndham Winston Salem University Area?
The breakfast at Baymont by Wyndham Winston Salem University Area offers a variety of options, but some guests have mentioned that there were no fruit or pastries available.
Are the beds at Baymont by Wyndham Winston Salem University Area comfortable?
Yes, guests have described the beds at Baymont by Wyndham Winston Salem University Area as comfortable, providing a home-like experience.
Is parking available at Baymont by Wyndham Winston Salem University Area?
Yes, Baymont by Wyndham Winston Salem University Area offers free parking for guests, ensuring convenience during your stay.
What are the common concerns about cleanliness at Baymont by Wyndham Winston Salem University Area?
Some guests have expressed concerns about cleanliness, mentioning issues such as dirty floors, unclean bedding, and a lack of thorough cleaning in certain areas.
When is the high season at Baymont by Wyndham Winston Salem University Area?
The high season at Baymont by Wyndham Winston Salem University Area is in October, making it an ideal time to visit for those seeking a bustling atmosphere and vibrant surroundings.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Renovations
Some guests mentioned that the hotel is undergoing renovations, so it might be worth inquiring about the status of the renovations and requesting a recently renovated room for a more updated experience.
Check Room Cleanliness
Several guests reported issues with room cleanliness, including stains, broken furniture, and dirty bathrooms. It may be advisable to thoroughly inspect the room upon check-in and request a different room if cleanliness is unsatisfactory.
Verify Room Amenities
Guests have experienced issues such as missing TV remotes and non-functional air conditioning. It's recommended to ensure that all necessary amenities are present and in working order upon check-in.
Be Mindful of Odors
Some guests mentioned encountering unpleasant odors, including tobacco and marijuana smells. Guests sensitive to odors may want to inquire about non-smoking room options or air purifiers.
Double-Check Reservation Details
A few guests reported issues with room reservations, including not receiving the booked room type. It's advisable to double-check reservation details and room assignments at check-in to avoid any discrepancies.
Inquire About Breakfast Quality
Several guests expressed dissatisfaction with the breakfast, citing limited options and poor quality. It may be helpful to manage expectations regarding the breakfast offerings or explore nearby dining alternatives.
Address Noise Concerns
Some guests mentioned noise-related issues, such as creaky beds and noisy refrigerators. Guests sensitive to noise may want to request a quiet room location or bring earplugs for a more peaceful stay.
Confirm Pool Availability
While the hotel advertises a pool, some guests reported that it was closed. If access to the pool is important, it's advisable to confirm its availability before booking.
Address Staff Interactions
While some guests praised the friendly staff, others reported rude or unhelpful interactions. It may be beneficial to address any concerns with staff professionalism or service promptly with the management.
Manage Expectations for Housekeeping
Several guests reported issues with housekeeping, including missed service and cleanliness. It's advisable to manage expectations for housekeeping and communicate any specific needs or concerns to the staff.
Location
200 Mercantile Drive, Winston-Salem, NC 27105
What's nearby
- SciWorks0.3 mi
- Historic Bethabara Park2.2 mi
- Wake Forest University3.1 mi
- Reynolda House Museum of American Art3.6 mi
- Reynolda Gardens3.7 mi
- Lawrence Joel Veterans Memorial Coliseum3.8 mi
- Children's Theatre of Winston-Salem4 mi
- Southeastern Center for Contemporary Art4.2 mi
- Winston Cup Museum5.5 mi
- Black Mountain Chocolate Factory5.5 mi
- M.C. Benton Jr. Convention Center5.8 mi
- Foothills Brewpub5.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Spark by Hilton Winston-Salem University
Low season | July |
|---|---|
High season | October |
Average price (weeknight) | $102 |
Average price (weekend night) | $108 |
When to book a room at Spark by Hilton Winston-Salem University
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Spark by Hilton Winston-Salem University
FAQs when booking at Spark by Hilton Winston-Salem University
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Winston-SalemGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 5.8 mi |
Nearest Airport | Greensboro/H. Point |
Distance to airport | 19.6 mi |
Everything you need to know for your stay in Winston-Salem
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