Hotel Indigo Winston-Salem Downtown By IHG

Guests have described the beds as clean, comfortable, and providing a good night's sleep. Some have specifically mentioned the bed being really comfortable and the linens being clean and crisp.

While there is valet parking, some guests have mentioned that parking was not great and that there was no parking adjacent to the hotel. It may be advisable to consider parking options in advance.

Guests have enjoyed a unique dining experience at the in-house restaurant, with some mentioning that the restaurant was good and that they loved the breakfast. However, a few guests have found the breakfast to be pricey.

The hotel has been described as super clean, with guests praising the cleanliness of the rooms and the hotel itself. However, a few guests have mentioned specific areas that required cleaning, such as the carpet and baseboards in the room.

The staff has been praised for being great, friendly, and accommodating. Some guests have specifically mentioned exceptional customer service and helpful staff. However, a few guests have also mentioned issues with the valet parking and some staff members lacking conversational competency.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in September, which is considered the low season.

The hotel's central location provides easy access to nearby attractions such as the M.C. Benton Jr. Convention Center, Foothills Brewpub, Black Mountain Chocolate Factory, and the Children's Museum of Winston-Salem, all within walking distance.

Some guests noted that not all rooms come with a mini-fridge, so if this is important to you, it's best to confirm this amenity when booking.

The hotel is pet-friendly, and several guests appreciated the clean and well-maintained pet-friendly rooms, making it a great option for travelers with pets.

A few guests mentioned that soundproofing in the rooms could be improved, so light sleepers may want to take this into consideration when booking.

Parking options around the hotel received mixed feedback, with some guests finding it inconvenient. It's advisable to inquire about parking arrangements in advance.

Guests enjoyed the on-site restaurant and bar, but some found the prices to be on the higher side. Exploring nearby dining options is recommended for those seeking variety.

The hotel offers various accessibility features, including wheelchair-accessible units, making it suitable for guests with mobility needs. However, some guests noted that the shower chairs could be more stable.

Some guests mentioned that their special requests, such as room preferences, were not fully accommodated. It's advisable to confirm special requests directly with the hotel to ensure a smooth experience.