Embassy Suites by Hilton Winston Salem

Embassy Suites Winston-Salem offers an excellent breakfast with a great variety, and the staff serving breakfast are very friendly and accommodating to all guests.

Some guests have mentioned concerns about the cleanliness, such as missing towels in the pool area, stained cushions, and carpets in need of replacement. However, others have found the rooms to be spacious, super clean, and with a spectacular view.

There is a parking garage right beside the hotel, which costs $20 to park overnight. However, some guests have found the parking to be expensive, especially if coming and going frequently.

The staff at Embassy Suites Winston-Salem has been described as welcoming, helpful, cheerful, and exceptionally hospitable. However, there have been mentions of rude customer service and staff being overwhelmed at night.

The rooms at Embassy Suites Winston-Salem are spacious, oversized, and offer a spectacular view. Some guests have also appreciated the comfortable beds and the spacious 2-bedroom suite.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is pet-friendly, so if you're traveling with a furry friend, you can request pet-friendly accommodation. However, do note that charges may apply.

Some guests reported issues with room cleanliness, so it's advisable to thoroughly inspect the room upon check-in and promptly report any concerns to the staff.

The hotel's location near a police station may result in occasional sirens, which could be disruptive for light sleepers. Consider this factor when choosing your room.

Many guests praised the breakfast, so be sure to make time for it during your stay. The breakfast buffet offers a good variety and is a highlight for many visitors.

If you're arriving by car, be aware that on-site parking is not available. However, there is a parking garage nearby, albeit at an additional cost.

Some guests encountered problems with the hotel's elevators, including long wait times and one elevator being out of order. Factor this into your plans, especially if mobility is a concern.

The hotel's central location is convenient for accessing nearby attractions and restaurants, but it's also important to note that paid parking is prevalent in the area.

While the hotel offers various amenities, such as an indoor pool and a Jacuzzi, some guests experienced issues with specific room amenities, such as the hot tub being out of order. It's advisable to confirm the availability of desired amenities before booking.

Several guests mentioned encountering unfriendly or unhelpful staff. While many others praised the staff's friendliness, it's important to be prepared for potential variations in customer service.